Many of our patrons are business professionals. Tell me about your ability to fit in with this demographic.
"I am able to fit with any demographic because I have learned to lean my communication style to the needs of the person I am assisting at the moment. Paying careful attention to my interaction style with various types of customers helps me to remain professional yet relatable to everyone."
"I have worked only in high-end hotels and have come across a wide range of clients, including business professionals, millionaires, and celebrities. I treat everyone the same, despite their status. By dressing well and being polished, I can fit in with all clients."
As a professional concierge, you've likely worked around high-profile clients before. Draw on an example from your previous job that can perfectly illustrate your capability to the interviewer.
"Because of the location of the hotel I previously worked at, we attracted a lot of noteworthy and distinguished clients. We were trained extensively on how to handle their requests and to provide the first-rate service. It all comes down to dressing the part, and being a well-poslished communicator."
