How to Answer: When you come across a networking problem where you are unsure of the correct approach, what steps do you take to figure out a solution?
Advice and answer examples written specifically for a Computer Network Architect job interview.
10. When you come across a networking problem where you are unsure of the correct approach, what steps do you take to figure out a solution?
Why the Interviewer Asks This Question
Problem-solving is a crucial skill that interviewers look for when interviewing candidates. During an interview, you'll be asked several questions about how you solve problems.
Written by William Swansen on December 14th, 2021
How to Answer
The interviewer expects you to walk them through the methodology you use, some of the criteria used to evaluate the solutions, external and internal resources you go to to find an answer, and how you collaborate with other project stakeholders both within and outside the organization. Keep your answer brief and to the point. The interviewer will ask you a follow-up question if they need additional information.
Written by William Swansen on December 14th, 2021
Answer Example
"Whenever I'm faced with a complex networking issue, the first thing I do is try to determine the root cause of the issue based on the symptoms I have observed. I then seek out several solutions using my experience, skills, and knowledge. I also depend on resources such as online forums, FAQ pages, and vendor databases. Additionally, I collaborate with other project stakeholders, leveraging their knowledge and experience as well as their perspective of the issue and its impact on the performance of the network. Using some or all of these techniques usually results in the problem being resolved quickly and effectively."
Written by William Swansen on December 14th, 2021