Benefits Specialist Interview Questions
Go Back1. What are your weaknesses?
2. As a Benefits representative with our organization, how would you show employees that you are listening to them?
3. How would you familiarize yourself with our benefits systems?
4. Within our Benefits team, there is one person who oversees all of the Leaves of Absence. If you had an employee call you to ask what types of Leaves are offered, what would you do?
5. What would you do if a manager asked you for a list of employees enrolled in our health insurance so they could make sure everyone knew about open enrollment?
6. Do you prefer to work on your own, or as a part of a team?
7. During open enrollment, the team's workload increases significantly. What would you do to manage this?
8. What are your strengths?
9. Are you willing to travel for employee meetings or learning opportunities?
10. What have you done to improve your written and verbal communication skills?
11. How did you get started in a benefits-related career?
12. Walk me through your Benefits experience.
13. What would you consider to be your forte within the functions of Benefits? How could this benefit our team?
14. Do you have experience in orienting new staff to employer health benefits?
15. What Benefits topic is piquing your interest the most right now?
16. What do you find to be the most difficult part of working in Benefits?
17. Why did you choose a career path in Benefits?
18. As a Benefits professional, which publications and resources do you turn to the most?
19. Do you prefer working with people or computers?
20. Do you enjoy public speaking?
21. If an employee mentioned during a phone call about their insurance that they were planning to quit in two weeks, what would you do with the information?
22. Do you have any experience writing policies or other formal documents?
23. If an employee asked which medical plan they should enroll in, what would you tell them?
24. Do you have any questions for me regarding this role or this organization?
25. If you needed to see a copy of an off-site employees Social Security card, how would you go about requesting it?
26. If you were asked to take over a task someone else was previously responsible for, what steps would you take to learn it?
27. What are your salary expectations?
28. If you had an employee reach out to you about how much vacation time they had to use after their baby was born, what would you talk to them about?
29. If you were tasked with a project you didn't want to do, how would you handle it?
30. Talk about a time when you dealt with a difficult employee regarding benefits. How did you handle the situation?