35 Academic Advisor Interview Questions & Answers
Below is a list of our Academic Advisor interview questions. Click on any interview question to view our answer advice and answer examples. You may view 15 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Ask The Interviewer Questions
- 2. Communication Questions
- 3. Compatibility Questions
- 4. Critical Thinking Questions
- 5. Diligence Questions
- 6. Direct Questions
- 7. Discovery Questions
- 8. Diversity Questions
- 9. Experience Questions
- 10. Leadership Questions
- 11. Operational Questions
- 12. Problem Solving Questions
- 13. Role-Specific Questions
- 14. Salary Questions
- 15. Stress Questions
- 16. Teamwork Questions
- 17. Tough Questions
Ask The Interviewer
1. What questions do you have for me?
What You Need to Know
It's always a great idea to have questions ready for the interviewer. Review the school's website and other online resources to ensure your questions are not mundane or redundant. The last thing an interviewer wants to hear is a list of questions you could have found the answers to by merely watching a video on their website! It's important to ask thoughtful questions that demonstrate your interest in the role and your desire to provide excellent student support.
Written by Krista Wenz on June 30th, 2023
Entry Level Example
Here are some sample questions:
- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part about working here?
- What is the primary goal for this position in the next 12 months?
- Is there anything from my background and experience that I can clarify for you?
- What do you see as the most significant change in the education industry over the past three years?
- Is there any reason why you would not hire me?
Written by Rachelle Enns
Answer Example
"Thank you for asking, as I have a couple of questions. First, could you please tell me about your growth plan for this upcoming school year? Second, what is your timeline for making this hiring decision?"
Written by Krista Wenz on June 30th, 2023
Experienced Example
"Thank you for asking - I do have a few questions. What is top of mind when it comes to filling this role? Also, what types of career growth opportunities would follow this position? And lastly, do you have internal candidates also interviewing for this position?"
Written by Krista Wenz on June 30th, 2023
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Communication
2. Presenting accurate reports and documentation is an important part of being an academic advisor. How would you describe your written communication skills?
What You Need to Know
The interviewer wants to gain insight into your written communication skills. As an academic advisor, you must communicate effectively with students, faculty members, and other stakeholders through various written mediums such as email, reports, and memos. Strong written communication skills are essential for conveying complex ideas, providing clear instructions, and building relationships with others. Additionally, you may be responsible for reviewing and editing students' written work, so strong writing skills are crucial for providing effective feedback and support. Strong written communication skills are essential to succeed as an academic advisor.
Written by Krista Wenz on July 3rd, 2023
Entry Level Example
"I have strong written communication skills. I spent a lot of time writing papers during my time in post-secondary, and I am confident in my ability to communicate my thoughts clearly on paper. I can present information clearly and concisely and always double-check my work for accuracy and completeness. I understand the importance of providing detailed and thorough reports and documentation, and I take pride in my ability to do so effectively. Whether creating a progress report for a student or compiling data for a research project, I always strive to produce high-quality work that meets the needs of my audience."
Written by Krista Wenz on July 4th, 2023
Answer Example
"I would describe my written communication skills as above average and rate myself 9/10. I have always had a penchant for writing and have taken university courses related to communication, writing, and journalism. I fully understand the importance of accurate reporting and clear documentation."
Written by Krista Wenz on July 3rd, 2023
Experienced Example
"My written communication skills are solid. I often utilize written communication as a follow-up to verbal communication. They provide a great resource for my students to go back to and reference, plus they might answer any questions that come up along the way."
Written by Krista Wenz on July 3rd, 2023
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Communication
3. Walk me through your approach with students who are undecided on their major.
What You Need to Know
As an academic advisor, you are an invaluable resource for students who are unsure about their major. You are able to help students explore their interests, skills, and goals to find a major that aligns with their strengths and aspirations. You will also guide course selection, extracurricular activities, internships, and career paths. By working closely with you, students can make informed decisions about their academic and professional futures.
The interviewer asks this behavioral style question to better understand your coaching and counseling style. Walk the interviewer through your process for assisting students who need clear direction. Use a real-life example if you have one!
Written by Krista Wenz on June 29th, 2023
Entry Level Example
"If I came across a student undecided on their major, I would start by figuring out what they do not like and administer a personality test if that was a resource available to me. From there, I would encourage a student to job shadow a few family members or friends with interesting careers. There are many ways to help spark a new interest in an undecided student."
Written by Krista Wenz on June 29th, 2023
Answer Example
"I refer to my undecided students as 'open to exploring' so they do not feel the guilt associated with being in a rut or undecided. I take these open students through a cycle of exercises, including a written exercise that walks them through their interests, life expectations, and how they view themselves. I also set up opportunities for them to job shadow in various careers that interest them."
Written by Krista Wenz on June 29th, 2023
Experienced Example
"When working with students who are undecided on their major, I like to start by getting to know them better. I try to understand their interests, passions, and skills and encourage them to think about their long-term goals and aspirations. Once I have a good sense of their strengths and interests, I help them explore different academic disciplines and career paths that might suit them. I also encourage them to take advantage of resources like career counseling, internships, and informational interviews to better understand what different careers are like. Ultimately, my goal is to help students make an informed decision about their major that aligns with their interests, skills, and goals that will set them up for success in the long run."
Written by Krista Wenz on June 29th, 2023
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Communication
4. How do you explain complicated concepts to those who may not understand?
What You Need to Know
The interviewer wants to know that you can explain complex ideas without being condescending to your students and talking over their heads. They want to see how you communicate complex ideas to people who may not have the same level of expertise as you. As an academic advisor, it's important to be able to explain things in a way that is easy to understand, even for those who may not have a background in your field. By asking this question, the interviewer is assessing your communication skills and your ability to simplify difficult concepts.
Give the interviewer an example of how you break down information to make it more easily digestible for the average person.
Written by Krista Wenz on July 4th, 2023
Entry Level Example
"I try to use written and verbal examples. If possible, I like to have hands-on examples, but that is not always feasible. Communicating in more than one way helps those with different learning styles."
Written by Krista Wenz on July 4th, 2023
Answer Example
"As an academic advisor, I believe that explaining complicated concepts to those who may not understand is all about breaking down the information in an easily digestible way. This may involve using analogies or real-life examples to help illustrate the point. It's also important to take the time to listen to the student's questions and concerns and to adjust the explanation accordingly. Ultimately, my goal is to help my students feel confident in their understanding of the concept so they can apply it successfully in their coursework."
Written by Krista Wenz on July 4th, 2023
Experienced Example
"I find the best way to explain a topic is a multifaceted approach. If possible, I like to send a quick email memo summarizing or teasing what we'll be talking about so my student comes in with the right mindset. Then, I do a quick overview in person, check for understanding by assessing their face and body language, and ask if they have any questions. Then, I wrap up by clarifying anything the student may not have understood."
Written by Krista Wenz on July 4th, 2023
Communication
5. How do you like to encourage ideas in others?
What You Need to Know
The interviewer is interested in understanding your leadership and communication style as an academic advisor. Encouraging ideas in others is essential to facilitating a collaborative and productive educational environment. By asking this question, the interviewer can gain insight into how you approach mentoring and developing your students. It is important to be honest and reflective in your response, highlighting specific strategies you have used in the past to effectively encourage and support your students. Here are a few ways you can do just that:
1. Create a supportive environment: Make sure your students feel comfortable sharing their thoughts and ideas with you. This can be done by creating a non-judgmental and open atmosphere where everyone is encouraged to speak their mind.
2. Ask open-ended questions: Instead of asking yes or no questions, ask questions that encourage students to share their thoughts and ideas. This will help them feel more engaged and involved in the conversation.
3. Provide constructive feedback: When students do share their ideas, provide them with feedback that is both positive and constructive. This will help them feel more confident and motivated to share their ideas.
4. Encourage collaboration: Encourage your students to work together and collaborate on projects. This will help them bounce ideas off each other and develop even better ideas than they would have on their own.
Remember, as an academic advisor, you have the power to inspire and encourage your students' ideas. By creating a supportive environment, asking open-ended questions, providing constructive feedback, and encouraging collaboration, you can help your students reach their full potential.
Written by Krista Wenz on July 5th, 2023
Entry Level Example
"I encourage my students to tap into the best parts of themselves. It helps to ask probing questions to get them to generate ideas on their own. I have found that by painting a long-term vision for their future, my students will often jump in with creative solutions to get us there."
Written by Rachelle Enns
Answer Example
"I like to encourage others to be creative and present ideas to the organization or faculty, no matter how off the wall they may seem. Some of our most successful students are confident in bringing forward their unique ideas. I encourage participation through an open door policy and strong praise for those who show initiative."
Written by Krista Wenz on July 5th, 2023
Experienced Example
"As an experienced academic advisor, I believe encouraging ideas in others is one of the most important aspects of my job. One of the ways that I like to do this is by asking open-ended questions that allow students to explore their thoughts and ideas more deeply. I also like to create a safe and welcoming environment where students feel comfortable sharing their ideas without fear of judgment. Additionally, I try to provide positive feedback and validation to students when they share their thoughts and ideas, which helps to build their confidence and encourages them to continue to explore new ideas. I believe fostering a culture of idea-sharing and collaboration is essential to helping students achieve their academic and personal goals."
Written by Krista Wenz on July 5th, 2023
Compatibility
6. If asked, how do you believe your coworkers would describe you?
What You Need to Know
The interviewer asks how your coworkers would describe you because they want to gain insight into your personality and work style. Your coworkers' perceptions of you can provide valuable information about your communication skills, work ethic, and teamwork abilities. Additionally, the interviewer may be looking for consistency between your own self-assessment and how others view you. It's important to answer this question honestly and provide specific examples to support your coworkers' descriptions. Select a few positive and unique keywords that genuinely define your work ethic.
Written by Krista Wenz on July 1st, 2023
Entry Level Example
"I think my coworkers would describe me as reliable, hardworking, and always willing to lend a helping hand. I try to maintain a positive attitude and foster a supportive work environment. I believe in treating others with respect and communicating openly and honestly. Overall, I strive to be a valuable member of the team and contribute to our collective success."
Written by Krista Wenz on July 1st, 2023
Answer Example
"I know that my coworkers respect my work ethic. If I had to guess how they perceive me, I think they would say that I am a reliable person, an encouraging teammate, and a strong mentor."
Written by Rachelle Enns
Experienced Example
"My coworkers would describe me as a natural leader with immense knowledge regarding the academic industry. I am seasoned and always willing to pass my knowledge along to others. I always strive to provide the best guidance and resources to help students achieve their academic and career goals. My colleagues often turn to me for advice and assistance, and I am always happy to lend a helping hand. Overall, I believe that my coworkers would describe me as a valuable member of the team who is dedicated to student success."
Written by Krista Wenz on July 1st, 2023
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Compatibility
7. How would you describe your work ethic?
What You Need to Know
Work ethic refers to the moral principles and values you possess in relation to your work. It encompasses a range of traits, such as diligence, responsibility, honesty, and self-discipline essential for achieving success and maintaining a positive reputation in the workplace. A strong work ethic is characterized by a willingness to work hard, meet deadlines, exceed expectations, a sense of accountability, and a commitment to doing one's best. Overall, work ethic is an important factor in determining your professional success and personal fulfillment.
When the interviewer asks you to describe your work ethic, they are trying to gauge your approach to your job responsibilities. They want to understand how you approach tasks, manage your time, and handle challenges. They are looking for someone who is reliable, hardworking, and motivated. It's important to be honest and provide specific examples of your work ethic in action. This will help the interviewer understand your work style and determine if you are a good fit for the position. Remember to focus on the positive aspects of your work ethic and highlight how you can add value to the organization.
Written by Krista Wenz on July 4th, 2023
Entry Level Example
"I take great pride in my work ethic and always strive to give my best effort. I am diligent, committed, and always willing to go the extra mile to ensure I produce high-quality results. I believe in setting clear goals, prioritizing my tasks, and working systematically to achieve them. At the same time, I am flexible and adaptable, able to handle unexpected challenges and adjust my approach as needed. I am dedicated to my work and always aim to deliver the best possible outcomes."
Written by Krista Wenz on July 4th, 2023
Answer Example
"I am a very dedicated and loyal employee. I saw on your website that you describe your school's culture as honest and transparent while going the extra mile for your students. My work ethic is the same. I am honest, flexible, and come ready to work hard for my students every day. I believe a strong work ethic is essential to success in any field. I am committed to putting in the time and effort necessary to achieve my goals, and I pride myself on being reliable, efficient, and thorough in all of my work. I am always willing to go the extra mile to ensure that a task is completed to the best of my ability, and I am constantly seeking new challenges and opportunities to learn and grow. At the end of the day, I believe that hard work is the key to achieving success, and I am dedicated to doing my part to make that happen."
Written by Krista Wenz on July 4th, 2023
Experienced Example
"My work ethic has been well honed over the seven years I have worked as an academic advisor. If I had to describe my work ethic in just a few words, I would say I am dedicated and detail-oriented. I take pride in helping my students achieve their academic goals by providing them with the guidance and support they need to succeed. I am always willing to go the extra mile to ensure that my students receive the best advice and resources to help them navigate their academic journey. Whether helping them select the right courses, connecting them with resources, or providing them with personalized feedback and support, I am committed to helping my students reach their full potential."
Written by Krista Wenz on July 4th, 2023
Compatibility
8. What unique qualities can you bring to our school?
What You Need to Know
The interviewer is asking what makes you stand out from the crowd! This question is not the time to say you are organized and reliable. Boring! You need to dig deep and think of the unique skills that make you an obvious stand-out from other potential applicants. You must possess a unique set of qualities that enables you to be an effective mentor and guide for students. One of the most important qualities you can bring to the school is experience as you have navigated the school system as a student yourself. You understand what makes a great advisor from your past experiences.
Additionally, you must be a great communicator who listens attentively and provides constructive feedback to your students. You are also an expert in your field and can provide valuable resources and connections to help students achieve their academic goals. Finally, you must be a compassionate individual who cares deeply about your student's success and well-being while being dedicated to helping students overcome challenges and reach their full potential. Describe the unique qualities you will bring to the school if offered the position and how they will benefit the students and the school.
Written by Krista Wenz on June 29th, 2023
Entry Level Example
"As an academic advisor, I will bring a strong dedication to student success, excellent communication skills, and a passion for education. I understand the importance of providing personalized guidance to each student and ensuring they have the resources they need to achieve their academic goals. I am also committed to staying up-to-date on the latest trends and developments in higher education, and I am always striving to improve my skills and knowledge to better serve my students. Overall, I am confident I would be an asset to any school looking for a dedicated and effective academic advisor."
Written by Krista Wenz on June 29th, 2023
Answer Example
"What makes me unique from your other candidates is that I am a continuous learner, always working to improve my skills. This year alone, I have completed four professional development courses, and I plan to attend four more. The more knowledgeable I am as an academic advisor, the more your students will benefit from having me here."
Written by Krista Wenz on June 29th, 2023
Experienced Example
"As an experienced academic advisor with over ten years of experience, I bring unique qualities to any school. First and foremost, I am deeply committed to helping students succeed. I understand that each student has strengths and weaknesses, and I strive to help them identify and build on their strengths while addressing any areas needing improvement.
In addition to my commitment to student success, I bring a wealth of knowledge and expertise to the table. I have worked with students from a wide range of backgrounds and academic disciplines, and I deeply understand the various challenges and opportunities that students face at different stages of their academic careers.
Finally, I believe that I am an excellent communicator and collaborator. I understand the importance of building solid relationships with students, faculty, and staff, and I am always willing to work closely with others to help students achieve their goals. Whether helping a student navigate a complicated course selection process or working with faculty to develop new advising resources, I am always eager to lend my expertise and support to any endeavor that will benefit students."
Written by Krista Wenz on June 29th, 2023
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Compatibility
9. When given your advisory roster, how much of each student's background do you like to learn?
What You Need to Know
As an academic advisor, you will receive an advisory roster with a list of your assigned students for the current academic term. This roster typically includes each student's name, contact information, major, degree program, and academic standing. Additionally, the roster may include notes or comments from other faculty members or administrators regarding particular students. An advisory roster is an essential tool for you to work to support and guide students throughout their academic careers.
The correct answer to this question will always be 'as much as possible!'. The interviewer wants to see that you are engaged with your students and naturally want to get to know them better. The more you know, the better you can assist and advise.
Written by Krista Wenz on June 29th, 2023
Entry Level Example
"I will be eager to learn as much about my students as possible. I feel this will only make my job easier and make their experience much better as well."
Written by Krista Wenz on June 29th, 2023
Answer Example
"The more I know about each student on my roster, the more targeted I can be with my coaching and recommendations. I truly take the time to get to know each student on my roster. I always want to know as much as I can!"
Written by Krista Wenz on June 29th, 2023
Experienced Example
"I feel that, as an academic advisor, it's my job to get to know as much about the students I will be working with as possible. For that reason, I get to know as much as I can before the school year begins and as it progresses. I believe it's important to get to know each of my students on a personal level. I like to learn about their interests, goals, and any challenges they may be facing. This helps me better understand their needs and tailor my advice and guidance accordingly. Building a strong relationship with each student is key to helping them succeed academically and beyond."
Written by Krista Wenz on June 29th, 2023
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Critical Thinking
10. What would you do if a student on your academic roster was failing a course?
What You Need to Know
The interviewer would like further insight into your style when advising and helping any failing students on your academic roster. Give a brief overview of what you would do to help a struggling student. Some ideas include reviewing the student's progress in the course, assessing any challenges they may be facing, discussing their study habits and time management skills, and working with them to develop a plan to improve their grade. This may also involve seeking tutoring or meeting with the professor for extra help.
Written by Krista Wenz on June 30th, 2023
Entry Level Example
"If I had a student who was failing a course, I would want to take a more personal approach by sitting down with the student to find out the source of their struggle. I am always eager to learn. What is your most preferred method when helping a struggling student?"
Written by Krista Wenz on June 30th, 2023
Answer Example
"I believe when a student is failing, some underlying issues usually need to be dealt with. I will collaborate with that student and the professor to create an action plan for success. I will also openly ask the student what they need from me to feel supported."
Written by Krista Wenz on June 30th, 2023
Experienced Example
"I certainly want all of my students to succeed, so if they were failing a course, I would meet with them and ask, 'What can I do to make this easier for you?' It's amazing how well students will open up when they know they are being listened to. Also, I would want to understand why they are struggling and if any extenuating circumstances are impacting their performance. From there, I would work with the student to develop a plan to improve their grades. This could include extra tutoring, additional study resources, or potentially dropping the course and retaking it at a later time. Ultimately, my goal as an academic advisor is to support the student in whatever way possible to ensure their success in their academic pursuits."
Written by Krista Wenz on June 30th, 2023
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Critical Thinking
11. Under what circumstance would you suggest a student change majors?
What You Need to Know
This is an important question, as changing majors can significantly affect a student's academic and career goals. It is essential to consider factors such as the student's interests, strengths, and goals, as well as their academic performance and progress toward graduation. Ultimately, the decision to change majors should be based on carefully considering these factors, with the ultimate decision in the student's hands.
The interviewer wants to know that you fully understand the gravity of a decision like changing majors. They want to see that you can guide their students wisely. If you can, give an example of a time when you suggested a student change majors and the outcome of their decision.
Written by Krista Wenz on June 29th, 2023
Entry Level Example
"The situation would have to be severe before I would recommend changing majors. That isn't a small decision as it can be costly and time-consuming. I would only recommend changing majors if the student were unhappy and on the verge of dropping out altogether."
Written by Krista Wenz on June 29th, 2023
Answer Example
"Changing majors can be serious business, especially if the student risks losing out financially due to the decision. I would suggest a student change majors once they have completely disengaged and are uninterested in the program. I would also only suggest a change once the student is clearly informed about the alternate major they want to take."
Written by Krista Wenz on June 29th, 2023
Experienced Example
"As an experienced academic advisor, I do not feel that it is my place to heavily discourage changing majors if a student is truly unhappy with their originally chosen major. It is their life and their future career path. I will provide them with a lot of well-researched information supporting either decision. A pros and cons list, so to speak. My primary focus would be to support the decision they make in the end."
Written by Krista Wenz on June 29th, 2023
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Diligence
12. How familiar are you with the undergrad and graduate programs at our school?
What You Need to Know
Interviewers and hiring managers often receive hundreds of applications per job. If you are lucky enough to land an interview, you must make considerable effort to research the organization. You don't need to be an expert, but you do need to be knowledgeable about the school before your interview.
Start by searching the school's website and take particular note of any new programs they have implemented. Identify their most popular programs if you can, and look at their competitors to see where this school stands out. Then, describe your familiarity with their undergrad and graduate programs, showing you have done your homework before your interview.
Written by Krista Wenz on June 29th, 2023
Entry Level Example
"At this point, I have studied your program offerings for a few hours, so I feel my knowledge base is strong. Your offerings have an incredible range. Which of your programs is the most popular?"
Written by Krista Wenz on June 29th, 2023
Answer Example
"I conducted a great deal of research on your programs before coming here today. I was very excited to see that you recently added a Bachelor's Degree in Liberal Arts. I am thrilled to see that you have solid options for business students as well."
Written by Krista Wenz on June 29th, 2023
Experienced Example
"I have been familiar with your school and its programs for quite some time, as I graduated from here six years ago with a Bachelor's Degree in Counseling. In addition to being very familiar with your educational institution, I have already advised students on many similar programs as yours from my six years working at a competitive university. If hired, the time to train me would be minimal."
Written by Krista Wenz on June 29th, 2023
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Diligence
13. What do you know about the culture at our school?
What You Need to Know
Workplace culture and fit are significant factors when considering a career move. The interviewer asks you about their school's culture to gauge your familiarity with the institution and its values. Understanding the school's culture can help you better advise students and provide them with the support they need to succeed. Additionally, the interviewer may want to assess how well you will fit in with the school's community and contribute to its overall goals and mission. It's essential to do your research and be prepared to demonstrate your knowledge of the school's culture during the interview.
Assure the interviewer that you have put thought, research, and consideration into how the workplace culture will work for you and how you will be an excellent fit if hired for the position.
Written by Krista Wenz on July 4th, 2023
Entry Level Example
"I read many positive reviews online about your organization and this school's culture. You offer great incentives to keep people motivated, and it seems to be a fast-paced environment that values innovation and performance. From what I've observed, the culture at your school also seems to prioritize inclusivity and diversity. There is a strong sense of community, and students are encouraged to express their unique identities and perspectives. Teachers and staff also seem very supportive and dedicated to helping students succeed. Overall, it appears to be a positive and welcoming environment, which is my type of place!"
Written by Krista Wenz on July 4th, 2023
Answer Example
"I have researched your school through your social media channels and on glassdoor.com. Your employees have great things to say, and overall it seems that you have fun while you work. I look forward to joining an organization like yours that is upbeat and thoughtful with an eye on helping the community simultaneously."
Written by Krista Wenz on July 4th, 2023
Experienced Example
"Through my years as an academic advisor, I have met a few teachers, faculty, and students from your school. Everyone has had great things to say about your culture. I have heard it is encouraging and supportive, and very diverse. I look forward to learning more about your workplace culture as the interview process continues!"
Written by Rachelle Enns
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Diligence
14. How do you stay up-to-date with the latest trends and changes in the industry to best advise students on their career paths?
What You Need to Know
The interviewer is interested in understanding how you stay informed about the latest trends and changes in the industry so that you can provide the most relevant and up-to-date guidance to students regarding their career paths. By staying current with industry news and developments, you can help students make informed decisions about their educational and career goals and ensure that they are well-prepared for the challenges and opportunities that lie ahead. Whether you rely on industry publications, professional networks, or other resources, it's important to demonstrate your commitment to ongoing learning and professional development to be an effective academic advisor.
Written by Krista Wenz on July 5th, 2023
Entry Level Example
"As a new academic advisor, I understand the importance of staying up-to-date with the latest trends and changes in the industry. To best advise my students on their career paths, I plan on attending conferences, workshops, and networking events that focus on the field of study my students are interested in. I will also be staying informed through industry publications and online resources. It's crucial that I stay informed so that I can provide my students with accurate and relevant information that will help them succeed in their chosen career paths."
Written by Krista Wenz on July 5th, 2023
Answer Example
"I make it a priority to stay current with the latest industry trends and changes. This allows me to provide students with the most accurate and relevant advice regarding their career paths. I regularly attend conferences, read industry publications, and network with professionals in the field. Additionally, I utilize online resources and stay connected with industry thought leaders through social media. By staying informed and up-to-date, I am able to guide students toward successful and fulfilling careers."
Written by Krista Wenz on July 5th, 2023
Experienced Example
"I always strive to stay informed about the latest trends and changes in the industry so that I can provide the most accurate and relevant career advice to students. I regularly read industry publications, attend conferences and seminars, and network with professionals in the field. I also make sure to keep an eye on emerging technologies and new job roles that may be of interest to students. By staying up-to-date, I can help students make informed decisions about their career paths and guide them towards a successful future."
Written by Krista Wenz on July 5th, 2023
Diligence
15. How often do you monitor the progress of the students on your academic roster?
What You Need to Know
The interviewer wants to better understand your level of engagement with the students on your academic roster. They want to see if you are more hands-off and wait for the students to approach you. Or, perhaps, you are the type to take a proactive approach and make a note to connect with your students regularly. Discuss how you ensure your level of engagement with your students is high.
Written by Krista Wenz on June 30th, 2023
Entry Level Example
"I believe in regular progress monitoring with all students. It's important that they know I care about their progress and achievements. Regular check-ins can help identify potential issues early on and allow for timely intervention. I know monitoring my student's progress at least once a semester is recommended, but more frequent check-ins may be necessary for students who are struggling or facing challenges. Ultimately, my goal is to provide the support and guidance needed to help each student reach their full potential."
Written by Krista Wenz on June 30th, 2023
Answer Example
"I understand that most educational facilities recommend that students connect with their academic advisor at least three times per semester. That's great for the students who are excelling; however, I prefer to have a better pulse on the students who are struggling a bit. This year I started using engagement software with the students on my roster. This software, called 15Five, elevates my students' engagement by asking questions and starting the right conversations bi-weekly. The student logs on, rates how they feel from 1 to 5, and then answers a brief question that I have pre-loaded into the form. If a student is feeling a 2 out of 5, this is an indicator that I need to check in more frequently."
Written by Krista Wenz on June 30th, 2023
Experienced Example
"All the time! Maybe they get tired of me always checking in on them, but my active involvement in their lives has shown positive results. As an academic advisor, it's important for me to check in on my students regularly. It's not just about ensuring they're on track academically, but also about building a relationship of trust and support. By staying in touch with my students, I can provide guidance and resources as needed and help them navigate any challenges they may be facing. Additionally, checking in on my students often shows that I care about their success and well-being, which can motivate them to stay committed to their studies. Ultimately, my goal as an advisor is to help my students achieve their goals and reach their full potential, and checking in on them regularly is an important part of that process."
Written by Krista Wenz on June 30th, 2023
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Direct
16. Tell me about yourself.
What You Need to Know
Open-ended questions are some of the hardest to answer in an interview. It's essential to train yourself how to talk about yourself. It may sound silly because you've been talking about yourself for years!
In an interview, you should leave out the highly personal stuff. No need to talk about your new puppy or your favorite foods. Keep it professional and concise. Interviews typically last about thirty minutes to an hour, so keep that in mind as you prepare. Sometimes practicing with a friend or timing your response can help.
Focus on your interest or passion for the field, education, and accomplishments. Keep it relevant to the job at hand! Also, there is plenty of time to discuss your skills and strengths during the interview, so you don't have to say it all in one gulp.
Written by Krista Wenz on July 1st, 2023
Entry Level Example
"I graduated with a Bachelor of Education with a minor in Psychology from UBC in 2009. Since then, I have been actively making my way to an advisor-based role. I am an energetic and positive person, ready to make a difference in a growing organization."
Written by Krista Wenz on July 1st, 2023
Experienced Example
"I am a seasoned academic advisor with ten years of experience. I obtained my Bachelor's Degree in Education ten years ago from Duke University, then eventually went back for a Master of Arts in College Counseling after my two children started attending school. I have worked my way up in my field and plan to continue progressing with your fine university. When not working, I enjoy attending my children's baseball games, having picnics at the beach, and running on the trails behind my house. I also enjoy traveling and have visited 33 of the 50 states in the US and ten overseas countries. My travels have prepared me nicely for working with diverse groups and cultures."
Written by Krista Wenz on July 1st, 2023
Answer Example
"Thank you for the opportunity to introduce myself. I have a strong background in academic advising and higher education, working in the industry for the past eight years. I have worked with students from diverse backgrounds and have developed a deep understanding of the challenges they face in achieving their academic and career goals. My strengths include attention to detail, strong communication skills, and the ability to build relationships with students and faculty. I am passionate about helping students succeed and staying up-to-date on best practices in advising and higher education. I believe that my experience and commitment make me an excellent candidate for this position, and I look forward to the opportunity to support students throughout their academic journeys."
Written by Krista Wenz on July 1st, 2023
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17. Can you share a time when you've had to balance a student's personal struggles with their academic goals?
What You Need to Know
The interviewer asks this question to gauge your ability to handle difficult situations that may arise when a student is facing personal struggles that may affect their academic performance. It is essential to be able to balance your student's personal struggles with their academic goals and provide the necessary support and guidance to help them succeed. Sharing a specific example can demonstrate your empathy, problem-solving skills, and ability to maintain confidentiality while working with students.
Written by Krista Wenz on July 5th, 2023
Entry Level Example
"As I am new to this profession, I have not yet encountered this. However, I will help my students in this situation by lending a listening ear and developing a solution that will help them balance their personal issues while keeping on track academically. If I need assistance, I will not hesitate to ask a superior or mentor for advice while maintaining my student's privacy."
Written by Krista Wenz on July 5th, 2023
Answer Example
"Of course. Recently, I had a student going through a difficult time in their personal life. They were dealing with a lot of family issues, and it was affecting their ability to focus on their academic goals. I knew it was important to be supportive and understanding of their situation while also encouraging them to stay on track with their school work. We had many conversations about how to manage their time and prioritize their responsibilities, and I checked in with them regularly to see how they were doing. In the end, they successfully balanced their personal struggles with their academic goals, and I was proud to have played a small part in their success."
Written by Krista Wenz on July 5th, 2023
Experienced Example
"Sure. Not too long ago, one of my students was going through a tough time at home. They were dealing with a family member's illness, which impacted their ability to focus in class and keep up with their assignments. I knew it was important to be supportive and understanding of their situation, but I also didn't want them to fall behind in their studies. So, I worked with the student to devise a plan that would allow them to take care of their personal needs while still staying on track academically. I helped them prioritize their workload, adjusted deadlines as necessary, and checked in regularly to see how they were doing. In the end, my student successfully navigated their personal struggles and maintained their academic progress. It was a challenging situation, but I'm glad I could be there for my student and support them through it."
Written by Krista Wenz on July 5th, 2023
Discovery
18. As an academic advisor, understanding sources of inspiration is important. Who has inspired you in your life and why?
What You Need to Know
The interviewer asks this question to gain insight into what motivates and drives you as an individual. Many different people can inspire you in your life, including family members, friends, mentors, and even strangers. Inspiration can come from various sources, such as someone's accomplishments, character traits, or how they handle adversity. Ultimately, anyone who brings positivity, encouragement, and guidance into your life has the potential to be a source of inspiration. As an academic advisor, understanding sources of inspiration is crucial in helping guide students toward their own passions and goals. Describe who has inspired you the most and why.
Written by Krista Wenz on July 1st, 2023
Entry Level Example
"My previous sociology professor was a huge inspiration to me. Her passion for education was motivating and put the fire in me to graduate with top marks. She is also the one who suggested I pursue this career, as she saw a nurturing and caring side of me that always helps others."
Written by Krista Wenz on July 1st, 2023
Answer Example
"I find inspiration in a variety of people and things. I would have to say that the person who has most greatly inspired me has been my grandmother. She always had a smile on her face no matter how hard she worked, and she loved everyone. She was well respected and always gave more than she received. I try to live like her as much as I can."
Written by Krista Wenz on July 1st, 2023
Experienced Example
"My students inspire me! Who better to inspire me to do the best work than the individuals I am trying to help? I am constantly impressed and inspired by my students' dedication and hard work. Their drive to succeed and passion for learning never ceases to amaze me. Watching them overcome challenges and achieve their goals is truly rewarding, and it motivates me to continue supporting them in any way I can. Whether it's through providing guidance on course selection or offering advice on career paths, I am honored to be a part of their journey and am inspired by their resilience and determination."
Written by Krista Wenz on July 1st, 2023
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19. What causes you to feel dissatisfied on the job?
What You Need to Know
Several factors can cause academic advisors to feel dissatisfied with their job. One of the main reasons is the lack of support from their superiors and colleagues. Many advisors feel they are not given the resources and training they need to do their job effectively, leading to frustration and burnout. Additionally, the constant changes in policies and regulations can make it difficult for advisors to keep up and provide accurate guidance to their students. Finally, the high workload and constant pressure to meet performance targets can also contribute to job dissatisfaction among academic advisors. Everyone will have particular triggers that cause dissatisfaction on the job. Talk to the interviewer about any factors that may deflate or discourage you in the workplace, then describe how you overcame this dissatisfaction and turned it into a positive experience.
Written by Krista Wenz on July 1st, 2023
Entry Level Example
"I have felt dissatisfied on the job when I feel underpaid and overworked. This has been primarily with my pre-university days. I don't mind working hard, but I don't like feeling as if I'm being taken advantage of, either."
Written by Krista Wenz on July 1st, 2023
Answer Example
"I can feel dissatisfaction on the job when I am not feeling heard or when there is not mutual respect among the team members. I work best in more harmonious situations with little drama or gossip. To keep from feeling dissatisfied in the workplace, I always maintain a positive attitude and do not participate in work drama or gossip."
Written by Krista Wenz on July 1st, 2023
Experienced Example
"As an academic advisor, a few things cause me to feel dissatisfied on the job. One of the most significant factors is when I see a struggling student and feel like there is little I can do to help them. It can be frustrating when I know that a student has potential, but they are having a hard time for one reason or another.
Another thing that can make me feel dissatisfied is when I see students who are not taking advantage of the available resources. I know that college can be overwhelming, but many support systems are in place to help students succeed. When I see students who are not utilizing these resources, it can be frustrating. But, I choose to remain positive as I know I am doing my best as their advisor in steering them in the right direction."
Written by Krista Wenz on July 1st, 2023
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I do like to work as a team to achieve a greater purpose and that is why I have chosen the jobs I have. Usually I can source plenty of great folks to work with, including the students, and that is very satisfying to me."
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Discovery
20. What do you find most rewarding about being an academic advisor?
What You Need to Know
The interviewer asks you about the most rewarding part of your job to gauge your passion and dedication toward the field. They want to know if you take your role seriously and are committed to helping students achieve their academic goals. It also helps them understand if you are a good fit for the position and if your values align with those of the institution. Take this opportunity to showcase your enthusiasm for the job and share your experiences of how you have helped students succeed in the past.
Written by Krista Wenz on June 30th, 2023
Entry Level Example
"I believe the most rewarding aspect of being an academic advisor will be the chance to help people carve their career paths and achieve their academic and personal goals. I am excited to work with students and assist them in navigating their academic careers. It will be fulfilling to see students grow and succeed due to the guidance and support I provide. Being an academic advisor will also allow me to foster relationships with students, which is an important aspect of my job. I am eager to build connections with students and help them in any way I can."
Written by Krista Wenz on June 30th, 2023
Answer Example
"There are many rewarding aspects to being an academic advisor. If I had to choose the biggest stand-outs for myself, I would say that I love that every person I meet has a different story to tell. Students these days are so diverse and forward-thinking that it keeps me on my toes. Another rewarding aspect for me is the continual research and education I can do. I feel as though I, myself, am constantly learning."
Written by Krista Wenz on June 30th, 2023
Experienced Example
"For me, being a positive influence on my students is the greatest reward. I love to check in with my students, even years down the road, to see what they have accomplished as a result of their well-planned educational path."
Written by Krista Wenz on June 30th, 2023
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21. How often do you take work home with you?
What You Need to Know
Most of the world's workforce occasionally work overtime or take work home, and academic advisors are no exception. The interviewer wants to gain insight into your dedication to work and students and your ability to prioritize tasks effectively. They also want to understand your work-life balance and how you manage your time outside of work. It's important to answer honestly and provide examples of how you handle workloads and prioritize tasks to show your commitment to your job and your ability to manage your responsibilities.
Talk to the interviewer about how frequently you take your work home.
Written by Krista Wenz on July 1st, 2023
Entry Level Example
"I try not to take my work home with me, as everyone needs downtime. However, if something needs to get done, I will get it done, even from home."
Written by Krista Wenz on July 1st, 2023
Answer Example
"I make sure to utilize my work hours very efficiently, so the only time I take my work home is when there is an extremely stringent deadline. I would say that, overall, I take my work home maybe twice per month. It's all about being diligent with your time in the office!"
Written by Krista Wenz on July 1st, 2023
Experienced Example
"I take my work home with me whenever it is necessary. In some positions I have held, I work from home nearly every day. In other roles, such as my current position, I work from home just a few times per month."
Written by Krista Wenz on July 1st, 2023
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22. Why do you want to work as an academic advisor at our facility?
What You Need to Know
This question can be difficult because it requires you to know enough about the educational facility to be impressed by what they do and what they have to offer you regarding growing your abilities as an academic advisor.
Prepare for this question through due diligence! Review the academic facility's website first. You can read former students' reviews and learn about their reputation in the educational space. Sometimes you can find articles or press releases to brief you on their latest accomplishments, innovations, or school culture. Pinpoint the highlights to use in your response.
It is also good to know the facility's vision so you can quickly tell them your values align. Sharing your knowledge on the latest education-related news indicates that you are interested in them and the educational industry.
Written by Krista Wenz on June 29th, 2023
Entry Level Example
"Working with your facility will be the best way to kick off my career. I met with a few individuals in this industry while attending university, and everyone had the best things to say about your organization. I am thrilled to be here to interview today and hope that we can create a long-term working relationship."
Written by Krista Wenz on June 29th, 2023
Answer Example
"I am impressed by your mission, and I love how much you impact the local community. Winning the Community Humanitarian Award in 2016 was a remarkable achievement that stood out to me. In addition to all of this, I want to work here because you offer growth, development, and continued education opportunities for your employees. I see a long-term fit here, with consistent growth, which is important to me."
Written by Krista Wenz on June 29th, 2023
Experienced Example
"I have had my eye on your facility for many years now. Because you are a leader in the educational industry, I see you have minimal turnover, and few career openings come up. I am enthusiastic about the opportunity to be here today and hope you can see a strong fit with my experience."
Written by Krista Wenz on June 29th, 2023
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AVISO, coordinated care, CARE team, new CWE coordinator, work at the correctional facility, Freedom of Expression project, new president, new IEDI coordinator, new Student Conduct & Retention Manager, reaching out to more rural areas, the bond which may pay for a new agricultural center and horse barn as well as refurbishing the childcare center and providing childcare for LBCC students, our rural guided pathways initiative."
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23. What did you think of your academic advisor when you were an undergraduate student?
What You Need to Know
The interviewer is interested in your ability to work with and receive guidance from authority figures, your value for mentorship, and your ability to build strong relationships with colleagues and superiors. It's important to answer honestly and tactfully, highlighting positive experiences and acknowledging challenges faced while working with your academic advisor.
The interviewer is also wondering if you were influenced by your career path as an academic advisor by a positive or even negative experience of your own. Hopefully positive! This question is not an invitation to complain about your experience or speak negatively about anyone. Keep your answer brief and positive.
Written by Krista Wenz on June 29th, 2023
Entry Level Example
"Great question! I had an excellent relationship with my academic advisor, and she helped me immensely. Her influence is a big part of why I am pursuing a career as an academic advisor today. She always took the time to listen to my concerns and offer valuable advice and guidance. I felt like she really cared about my academic success and was always willing to help me navigate any challenges that came my way. Looking back, I realize how fortunate I was to have such a supportive advisor during such an important time in my life."
Written by Krista Wenz on June 29th, 2023
Answer Example
"When I was an undergraduate student, my academic advisor was well-received and quite helpful. The resources she offered were strong. I knew my direction right from the start, which meant that I didn't need to rely too heavily on her, but, overall, I had a great example."
Written by Krista Wenz on June 29th, 2023
Experienced Example
"It's tough to remember that far back! Just kidding, of course. I recall being a bit lost during my undergrad, to be honest. My academic advisor took the time to walk me through many different options and even set me up with some opportunities to job shadow a few professionals. Ultimately, I found his job to be the most interesting of all!"
Written by Krista Wenz on June 29th, 2023
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Diversity
24. When have you worked among a diverse group of people?
What You Need to Know
As an academic advisor, you are likely accustomed to working with a large or diverse student body. You should be familiar with working with students from various backgrounds and cultures and able to understand and empathize with their unique situations and perspectives. Additionally, effectively communicating and building relationships with individuals from different backgrounds is crucial in creating a positive and inclusive academic environment. Assure the interviewer that you can handle an environment that offers diversity by describing your experience working with diverse groups.
Written by Krista Wenz on July 3rd, 2023
Entry Level Example
"I have worked with diverse groups of people during my time at university. I am happiest in this environment because it offers a great learning opportunity. I find working with diverse groups of people to be incredibly rewarding. It allows me to learn about different cultures, perspectives, and experiences I wouldn't have been exposed to otherwise. I believe that having a diverse team leads to more creativity, innovation, and better problem-solving. It's also important to me to create an inclusive environment where everyone feels valued and respected."
Written by Krista Wenz on July 3rd, 2023
Answer Example
"As an academic advisor, I have had the opportunity to work with a diverse group of students from various backgrounds and cultures. It has been a rewarding experience to learn about their unique perspectives and experiences and to help them navigate the complex academic system. I believe diversity is a strength, and I am committed to promoting inclusivity and equity in my work."
Written by Krista Wenz on July 3rd, 2023
Experienced Example
"I would say that almost every educational facility I have worked for has valued diversity. This has allowed me to gain a deeper understanding of different cultures and perspectives, which has been invaluable in my role as an advisor. I believe that having a diverse team makes for a more interesting and dynamic work environment and leads to better outcomes for our students. I will always create an inclusive and welcoming environment for all students, regardless of their background or experiences."
Written by Krista Wenz on July 3rd, 2023
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Experience
25. We are asking for 8 years of experience in an academic environment and you have just 5. Why do you think you are qualified for this position?
What You Need to Know
To many employers, the number of years of experience is flexible - so long as you have the results to show for the years that you have. When discussing your qualifications for the position, focus on your relevant skills and accomplishments rather than solely on your years of experience. You can also highlight any transferable skills or knowledge that may apply to the position. Additionally, express your eagerness to learn and grow in the role and emphasize your passion for the industry. With a positive and confident attitude, you can showcase your potential as a valuable asset to the team.
And whatever you do, make no apologies for your lack of years, as they invited you to the interview knowing you have less experience than preferred.
Written by Krista Wenz on July 1st, 2023
Entry Level Example
"I may not have the desired years of experience; however, my experience does match all of your must-haves for this role. In addition to this, I have a Master's Degree in Psychology, which accounts for a lot. I am confident in my ability to do this job well, and I assure you will not be disappointed if you hire me for the position."
Written by Krista Wenz on July 1st, 2023
Answer Example
"Although I have five years vs. eight years' experience, I can do this job well. In my previous role, I outperformed colleagues with 12 years of experience. To me, it's all about drive and the ability to be a quick study. I have all of these qualities and more."
Written by Krista Wenz on July 1st, 2023
Experienced Example
"Along with my five years working in this industry, I have worked in related industries my entire career. Also, I hope that my master's degree gives me a little boost in experience over the required undergraduate degree."
Written by Krista Wenz on July 1st, 2023
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Leadership
26. Tell me about your leadership qualities and how those help you with leading your students.
What You Need to Know
The interviewer is interested in understanding how you approach your role as an academic advisor and how your leadership qualities contribute to your effectiveness in guiding and supporting your students. By sharing your leadership traits, such as your ability to listen attentively and communicate effectively, you can demonstrate your commitment to student success and your ability to provide personalized guidance and support. Additionally, highlighting your positive role modeling can show how you inspire and motivate your students to achieve their goals.
There are other qualities that make a great leader that could be included in your response. A great leader is someone who people naturally want to follow. They have exceptional interpersonal skills and the ability to build relationships with nearly any personality type. A respected leader will take ownership of their mistakes and always lead their team by example. True leaders see the importance of motivating others and recognizing even the smallest achievements. Which of these qualities do you most identify with?
Written by Krista Wenz on July 1st, 2023
Entry Level Example
"To me, a leader is someone who is enthusiastic, knowledgeable, adaptable, and open. A leader wants to nurture others to their fullest potential, and it is something I have enjoyed since childhood. I love to be seen as an example to follow and help guide others to bettering themselves and their careers."
Written by Rachelle Enns
Answer Example
"I have taken many workshops and courses to improve my leadership skills over the years. My leadership qualities are best summed as dedicated, attentive, and motivating. I like recognizing my students' small wins because that motivates them to continue achieving."
Written by Krista Wenz on July 1st, 2023
Experienced Example
"As an experienced academic advisor, I believe my leadership qualities have been instrumental in helping me lead my students toward success. One of my key strengths is my ability to communicate clearly and effectively with my students, which helps me to understand their needs and provide them with the guidance and support they require to achieve their academic goals. I am also a good listener, and I always take the time to listen carefully to my students' concerns and feedback, so that I can tailor my advice and support to their individual needs. Additionally, I am a patient and empathetic individual, and I always strive to create a safe and supportive environment where my students feel comfortable expressing their thoughts and ideas. Overall, I believe that my leadership qualities have helped me to build strong relationships with my students, and have enabled me to guide them towards academic success and personal growth."
Written by Krista Wenz on July 1st, 2023
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Operational
27. All of our candidates must pass a criminal record check and education verification. Is there any reason why you would not be comfortable with this?
What You Need to Know
In positions where you will be working with students, criminal record checks and education verification is required. The interviewer wants to see that you understand this requirement and that you do not have an issue with these inquiries. Your response will also advise the interviewer if they should continue moving forward in the hiring process.
If you can successfully pass a criminal record check and education verification: 'Yes, I am happy to comply with any background checks required. My record is clean.'
If you are unable to successfully pass a criminal record check and education verification, you want to be upfront about that when asked.
Written by Krista Wenz on July 1st, 2023
Entry Level Example
"I am willing to take any background check that you require. Rest assured, they will all come back clean."
Written by Rachelle Enns
Answer Example
"You are welcome to conduct a background check on me. I will disclose upfront that I have a DUI on my record from 2009. This does not affect my ability to travel for work, and I no longer have any restrictions on my driver's license."
Written by Krista Wenz on July 1st, 2023
Experienced Example
"I understand fully why you need a full background check. I have taken the liberty of bringing you a copy of my police check. I'm happy to fill out any other paperwork that you require in addition to this."
Written by Krista Wenz on July 1st, 2023
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Problem Solving
28. What are some of the most common challenges you face when advising students, and how do you navigate those challenges to ensure their success?
What You Need to Know
The interviewer asks this question to understand your experience and ability to handle difficult situations. As an academic advisor, you will inevitably encounter challenges when advising students. Some common challenges include students who are struggling academically, students who are unsure about their major, and students who are dealing with personal issues. To navigate these challenges, it is essential to establish a rapport with the student and create a safe and supportive environment. This can involve actively listening to the student's concerns, providing resources and guidance, and collaborating with other professionals on campus to ensure the student's success. Let the interviewer know some common challenges you face and how you navigate them to ensure the student's success.
Written by Krista Wenz on July 5th, 2023
Entry Level Example
"As I am new to this field, I anticipate facing a variety of challenges when advising students. One of the most common challenges I believe will be helping students find their academic path. Many students enter college with a general idea of what they want to study but may not be aware of all the options available to them. To navigate this challenge, I plan to conduct a thorough assessment of each student's interests, skills, and goals and provide them with information about various degree programs and career paths.
Another challenge I anticipate is helping students who struggle academically. This may include students who are not meeting their academic requirements or who are struggling with specific subjects. To address this challenge, I plan to work closely with these students to identify the underlying issues and develop strategies to help them improve their performance. This may involve referring them to academic support services or working with them to develop study skills and time management techniques.
Overall, I believe by being proactive, attentive, and empathetic, I can help students navigate the challenges they face and ensure their success as they progress through their academic journey."
Written by Krista Wenz on July 5th, 2023
Answer Example
"I often encounter various challenges when assisting students with their academic journey. One of the most common challenges is helping students who are struggling academically. This can be particularly difficult when the student does not want to seek help or is resistant to feedback. To navigate this challenge, I try to build a rapport with the student and establish trust so they feel comfortable sharing their concerns. I also work with them to identify their strengths and weaknesses and create a plan to help them improve. Another challenge is helping students who are unsure of their career path. To address this, I encourage them to explore their interests and passions, connect them with resources and professionals in their field of interest, and provide guidance on potential career options. My goal is to empower students to take ownership of their academic and career paths and provide them with the support they need to achieve their goals."
Written by Krista Wenz on July 5th, 2023
Experienced Example
"As an academic advisor, I face many challenges when assisting students with their academic journey. One of the most common issues I encounter is dealing with students who are struggling academically, particularly those who are resistant to seeking help or receiving feedback. To tackle this challenge head-on, I prioritize establishing a strong rapport with the student, building trust and creating a safe space for them to share their concerns. Through this process, I can identify their strengths and weaknesses and develop a personalized plan to help them improve. Another challenge I often encounter is guiding students who are unsure of their career path. In these scenarios, I encourage them to explore their interests and passions, connecting them with relevant resources and industry professionals to help them make informed decisions about their future. My ultimate goal is to empower students to take ownership of their academic and career paths, providing them with the unwavering support they need to achieve their aspirations."
Written by Krista Wenz on July 5th, 2023
Problem Solving
29. When faced with a problem, are you more likely to jump into solving it, or are you the type to carefully assess the issue first?
What You Need to Know
The interviewer would like to know more about your problem-solving skills and personality. Discuss how you tackle problems when they arise, and keep your answer work-related if you can. Whether you are the type to jump right into solving a problem or are more methodical in your approach, highlight to the interviewer that you can handle issues professionally while using sound judgment. The best response will include you being able to handle problems quickly while also carefully assessing the issue.
Written by Krista Wenz on July 1st, 2023
Entry Level Example
"That depends on the situation and seriousness of the problem. I will not jump in with rash decisions on a problem that has a major impact on our students or the institution. On the other hand, if there is an issue that needs an immediate resolution, I am excellent at problem-solving and thinking quick on my feet."
Written by Krista Wenz on July 1st, 2023
Answer Example
"When faced with a problem, I am more likely to jump right into solving it. I believe that you cannot leave a problem to fester, or it will become bigger than it already is. You have to take ownership of the issue and involve yourself in the resolution right away. That said, I am responsible for my decision-making and certainly don't jump in blind. If I am unsure what action to take, I will ask my leader for advice."
Written by Krista Wenz on July 1st, 2023
Experienced Example
"I have been with my current educational facility for many years, so the majority of problem-solving comes second nature to me at this point. However, when I first started this job, I would have to spend more time in careful consideration before jumping in. I would say that when I have a problem, I have a healthy balance of the two."
Written by Rachelle Enns
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Role-Specific
30. What are your favorite resources for helping students discover potential career choices?
What You Need to Know
The interviewer would like to know what resources you prefer to utilize when advising your students on their potential career choices. Give at least two strong examples if you can. This shows that you are well-rounded and able to offer variety to your students. As an academic advisor, you have access to various resources to help students explore potential careers. These resources may include career assessment tests, job shadowing and internship opportunities, career fairs, and networking events with industry professionals. Additionally, you might recommend websites and online tools that can assist students in researching different career paths and job opportunities.
Describe a few of your favorite resources and why you prefer using them. At the end of your response, be sure to ask the interviewer if they have any recommendations or favorites as well. This can strike up a friendly and informative conversation.
Written by Krista Wenz on June 29th, 2023
Entry Level Example
"While completing my masters' degree, I learned of a few fantastic resources for helping students discover new career choices. A few of the most memorable ones were an exploratory quiz as well as an academic success plan template. Which are the favorite resources used at your educational facility?"
Written by Rachelle Enns
Answer Example
"I like to take a well-rounded and modern approach when it comes to the resources I offer my students. These days, if it isn't online or available on a device, they simply don't follow through on the resource. For this reason, my top 2 resources are Gladeox.org where students can take an online career quiz as well as utilize other resources for career discovery. The second resource I frequently use is 16personalities.com. It's a fun, interactive, and incredibly focused personality quiz which gives career suggestions based on your core characteristics. Do you have other resources that you prefer to use?"
Written by Rachelle Enns
Experienced Example
"Over the years, I have leaned on two primary resources for helping my students to discover potential career choices. First, predictivesuccess.com which helps me to predict a student's behavior and then create an action plan. Second, my employer's internal program that offers a variety of career discovery resources. Could you share with me the resources that you use here?"
Written by Rachelle Enns
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When searching an explorer can drill down to the specific tasks and choose those that most appeal to them. Then they can search in Oregon CIS and Indeed.com and continue to build that way.
We have excellent proven resources you can use and the great thing is that you can work at your own pace. The more time you devote to it the more you will find out. It will begin a little slowly with the assessments and then it can really take off. These are skills and resources you can use for a long time. Every time you are looking for work or changing careers or degrees.
I usually ask students how motivated they are to discover potential careers. I say that I have resources that have proven to work and ask if they are interested and will follow through. If the student is interested I let them know that the process builds slowly.
Just as important to cross things off your list
Values, where you want to live, salary, job growth, and availability
Bookmark the pages and keep going through them
They can return and work with someone in our office or reach out to program faculty.
Eventually informational interviewing, job shadowing, and internships would be ideal
If you have any barriers to a career there are sections on these websites and this is something we can discuss; there are other folks on campus you can also speak with about this.
I also like:
O*Net online through U.S. Department of Labor"”My Next Move was just redesigned and I like the look of it"¦ 900+ occupation.
Bright outlooks
The geographic area where jobs are located
Job growth and availability
My next Move in English and Spanish
Veteran's section
Can browse by occupations or keywords, by skills, abilities, or interests/related occupations
If you have any barriers to careers or strengths, like a second language or personal or job experience, we'd want to work with that in mind."
Marcie's Feedback
Role-Specific
31. In your opinion, what are the top 3 functions of an academic advisor?
What You Need to Know
The interviewer wants to be assured that you fully understand the scope of this position. If you are not sure of the essential functions of this role, go back to the job posting or job description. These will be clearly outlined in those documents. See what they continually mention in the job posting and if there is a standard theme. Talk about those job responsibilities and tie in the fact that you are experienced and talented in those areas.
Some examples of your responsibilities include providing guidance and support to students throughout their academic journey, monitoring their progress, and helping them stay on track to meet their educational goals. You could also mention how you connect students with resources such as academic support services, career services, and extracurricular activities. Additionally, your role is to provide advice on internships, study abroad programs, and other opportunities that can enhance their academic experience.
Written by Krista Wenz on June 29th, 2023
Entry Level Example
"In my opinion, the top three functions and responsibilities of an academic advisor include a strong concern for student success, the talent to build rapport very quickly, and the ability to maintain confidentiality. There are many other functions of an academic advisor, but I believe those are the top three to be successful in this job."
Written by Krista Wenz on June 29th, 2023
Answer Example
"I believe that the three primary functions of an academic advisor are to help students recognize what they need to achieve, give them the tools they need to reach those goals, and help them critically look at their post-secondary educational path. I see in your job posting that you also greatly value those skills. I am highly competent in these functions and feel that my Master's Degree in Educational Counseling makes me the best fit for your needs."
Written by Krista Wenz on June 29th, 2023
Experienced Example
"From my experience, an academic advisor needs to be a strong source of guidance, able to offer well-researched advice, and be a strong accountability partner. Are these the qualities you seek from your next academic advisor?"
Written by Krista Wenz on June 29th, 2023
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Salary
32. What is your current salary?
What You Need to Know
The interviewer may ask about your current salary to get a better understanding of your salary expectations and how they align with the position they are offering. It can also be used to gauge your level of experience and qualifications. However, it is important to remember that you are not obligated to disclose your current salary and can politely decline to answer if you feel uncomfortable. However, your potential employer will often base their offer on your current salary. If you feel comfortable sharing, you should be transparent about your most recent earnings and be prepared to back up any salary requests, as well.
Written by Krista Wenz on July 1st, 2023
Entry Level Example
"As a recent graduate, I would like to be offered a fair salary that reflects my recent education. I am most concerned with joining an organization that will help me to grow my career as an academic advisor. While important, compensation is not my primary driver."
Written by Krista Wenz on July 1st, 2023
Answer Example
"I prefer not to disclose that information as I believe it is irrelevant to my qualifications for the role and the responsibilities that come with it. Instead, I would like to focus on my skills, experience, and qualifications that are more relevant to the job. I am confident that my abilities and achievements speak for themselves and can contribute positively to the company's success. I hope you understand my position on this matter, and I look forward to discussing further how I can contribute to the company if given the opportunity."
Written by Krista Wenz on July 1st, 2023
Experienced Example
"I am currently making $89,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."
Written by Rachelle Enns
Stress
33. How do you handle stress on the job?
What You Need to Know
There are a few reasons why the interviewer asks how you handle stress on the job as an academic advisor. This type of role can often be demanding and require a lot of multitasking and problem-solving, so they want to ensure you can handle that pressure. Additionally, students may come to you with a variety of issues and concerns, and it's essential that you can remain calm and supportive in those situations. Lastly, they want to understand how you prioritize self-care and manage your stress levels since burnout is a common issue in this field. Describe what you do to decompress from the stressors of the job and provide self-care on your days off.
Written by Krista Wenz on July 1st, 2023
Entry Level Example
"I am accustomed to high-stress levels from my post-secondary studies and am well prepared to handle stress in the workplace as well. At times of peak stress, I ensure that I eat well, exercise, and get enough rest. It's simple but makes all the difference."
Written by Krista Wenz on July 1st, 2023
Answer Example
"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."
Written by Rachelle Enns
Experienced Example
"Stress is part of any demanding job, and I embrace it fully. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. I find taking breaks throughout the day helps to clear my mind and recharge. I also prioritize my tasks and tackle them individually rather than feeling overwhelmed by everything at once. Additionally, I maintain a healthy work-life balance by making time for hobbies and activities outside of work. I remember asking for help or support when needed, and communicating openly with coworkers and supervisors about any challenges or concerns is okay. Balancing work and self-care is key to managing stress on the job."
Written by Krista Wenz on July 1st, 2023
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Teamwork
34. Do you consider yourself a team player? Why?
What You Need to Know
The interviewer asks this question to ascertain if you enjoy working with others and can collaborate effectively. Being a team player is essential as an academic advisor because you will be working with other advisors, faculty members, and students. It is important to demonstrate that you can communicate well, listen actively, and respect others' opinions to create a positive and productive working environment. Additionally, being a team player can mean that you are willing to go the extra mile to help your colleagues and contribute to the team's success.
Assure the interviewer that you have strong team-player skills. Briefly tell the interviewer why you see yourself as a team player and how you will benefit the team if hired.
Written by Krista Wenz on July 3rd, 2023
Entry Level Example
"Yes, I definitely consider myself a team player and believe collaboration and communication are key components in ensuring the success of our students. By working with other advisors, faculty members, and staff, we can identify and address any obstacles that may hinder a student's progress. It's important to have a unified approach to providing guidance and support to our students. I am committed to working collaboratively with my colleagues to ensure we provide our students the best possible academic experience."
Written by Krista Wenz on July 3rd, 2023
Answer Example
"I truly believe I am a team player because I cannot accept success without knowing that my team has also been acknowledged for their efforts. Everything I have achieved in my current role is not only due to my hard work but is also credited to the great collaboration of my uber-talented team."
Written by Krista Wenz on July 3rd, 2023
Experienced Example
"Yes, I consider myself a team player. I believe collaboration and cooperation are essential to achieving success in any endeavor. Working with others allows us to combine our strengths, share our ideas, and overcome any obstacles. Plus, being part of a team can be incredibly rewarding and motivating, as we all work towards a common goal and celebrate our achievements together. I believe being a team player is a key characteristic of any successful individual, and I strive to embody this trait in all aspects of my life."
Written by Krista Wenz on July 3rd, 2023
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Tough
35. As an academic advisor, you will often be privy to sensitive situations. Do you think honesty is always the best policy?
What You Need to Know
Interviewers tend to ask various questions during job interviews to better understand your values, work ethic, and personality. Sometimes, they ask difficult or sensitive questions to see how you handle challenging situations. Most candidates would respond that being truthful is generally the best policy. However, certain situations may be appropriate to withhold information or use tact to protect someone's feelings or privacy. Ultimately, it's essential to use good judgment and consider the context of the situation before deciding how to proceed.
Written by Krista Wenz on July 1st, 2023
Entry Level Example
"I feel that honesty is the best policy so long as the honest comment does not come with the intention of being hurtful. Honesty is the best policy because it builds trust and respect in relationships. When truthful with others, we show that we value their feelings and opinions. It also allows us to maintain our integrity and avoid the guilt and stress of lying. Honesty may not always be the easiest or most convenient option, but in the long run, it is always the most beneficial for everyone involved."
Written by Krista Wenz on July 1st, 2023
Answer Example
"This is a tricky question. While I generally believe honesty is the best policy, sometimes full disclosure can damage a person's self-esteem. In those instances, honesty isn't always the best policy. Instead, I may have to withhold information to protect that person or work around the truth a bit."
Written by Krista Wenz on July 1st, 2023
Experienced Example
"Honesty is always the best policy. Often, it is just a matter of how you communicate and deliver your message, so managing this with each situation is critical to building honest and trustworthy relationships."
Written by Krista Wenz on July 1st, 2023
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