Describe a recent high-pressure situation when you worked as part of a team. What was your role in the team? How did you approach working with others?

According to the testimonials of their employees in their videos and blogs, UBS's work culture fosters a very supportive team environment. They encourage their employees to reach out to their colleagues for help and guidance when they need it. "We care about our employees, and we want to support them. We also know that healthy people who are comfortable being themselves at work perform better individually and are more engaged in their team's success, both of which lead to more impactful outcomes."

UBS also offers a wide range of benefits "designed to promote mindfulness and support resiliency in managing stress, spanning social, physical, mental and financial well-being." Among their offerings are a Headspace app subscription, virtual fitness challenges, an employee assistance program, and financial education events in every region, among others.

"Well, there was a high-pressure situation at work that I can't go into too much detail due to the confidentiality of the client involved. But, as the team was scrambling to recover from this incident, a key member of our team allowed their stress to get the better of them. You see, they bore the brunt of the fallout from this situation and got quite an earful from the client, which impacted their morale significantly. Soon, their stress got the better of them and they were reacting negatively and lashing out at other members of the team. So, I asked the employee who'd lost composure and was behaving unprofessionally to step aside with me, and I let them lash out at me at length. I objectified the situation, kept asking them questions, listening, and soon I empathized with them, and mirrored their concerns. Not before long, they were calming down. I then further objectified the situation by detailing how allowing their stress to negatively impact the morale of the team only made matters worse and furthered us from our end goal. So, long story short, I was able to help them recalibrate and refocus their attention on taking action and reversing our situation. Which we did, while raising morale in the process."

With this question, Aon's Natural Language Psychometric Talent Assessment will likely score you on your Interaction Style. They break this up into two distinct categories, your assertiveness, and your liveliness. They'll scale your assertiveness from one to five, one being cautious to five being socially bold. And, they'll scale your liveliness from one to five, one being reserved and five being outgoing.