Tell me about the last time you were given feedback. What was the feedback, how did you respond, and what was the outcome?
UBS emphasizes the value giving and receiving feedback has on its "high-performance culture." They even have an integrated feedback tool "that makes it easy for employees to give and receive feedback to colleagues throughout the year." So, they need to make sure anyone they hire into their company is receptive to feedback and is focused on their own professional growth. "We value our high-performance culture and ensure that we appropriately assess and reward all of our employees."
In addition to your emotional style, Aon's Natural Language Psychometric Talent Assessment will probably score you on your Adaptation Style as well. Aon breaks down your adaptation style into two categories: Conceptual, on a scale from practical to abstract. Flexible on a scale from consistent to flexible, and mastery, on a scale from doing versus improving. For example, someone who is adaptable, and looks at their feedback as valuable information which they can use to fast-track their professional growth will be insightful and open to feedback. They'll be flexible and willing to reinvent their approach to their work, while consistently aiming to identify opportunities to implement what they learned from the feedback they received.
Based on UBS's feedback culture, they tend to focus on how an employee's behavior impacts their contributions and outcomes. So, to showcase yourself as a more desirable candidate, you want to offer examples where you proactively sought out feedback and were hyper-focused on your own development, as opposed to someone who perceives feedback as criticism and tries to avoid it. In addition, take care with your choice of words when describing how you reacted and responded to the feedback in your example, as it stands to inform the assessment model of your emotional intelligence, attitude, self awareness, and perception.
"Well, I was working on a project not long ago, and put a lot of effort into it, and did a lot of extras. It was my goal to accomplish those extras and come in ahead of my deadline. So, I turned it in early and was eager to get feedback on the project. Well, you have to be prepared to not always get the feedback you hoped for, and this was one of those occasions. The feedback was that I accomplished a lot in a short period, and the extras were commendable. But, the work felt rushed and could use some polishing. There were a variety of grammatical errors, some formatting inconsistencies, and one occasion where the information was incomplete. I was disappointed in myself, for sure. But I got back to work and turned it in just before the deadline. I was then commended for turning in the polished work, taking the learning opportunity of the feedback to heart, and for the extra effort and additional findings I included. But, I didn't get it in ahead of deadline, so not having hit all of my goals, it felt like a failure to me. But I learned from it, making it all worthwhile."
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