"Being a people person by nature, I've always thrived in roles that put me face-to-face with customers. During my high school years, I was a waitress at a local restaurant on the weekends. During these busy times, I quickly learned how little things could go a long way with the customers I saw regularly. Knowing their usual drink orders and little things about them sparked great conversations and overall satisfaction with their dining experience. If hired here with Truist, I'd bring that same customer service attitude to your team."

"My current role in a large call center places me on the phone with consumers who have technical issues with our products or are unsatisfied with our products. Over the past two years in this role, I've learned how reflectively listen to customers who had a negative experience and quickly troubleshoot their problems. I've also grown a very thick skin and don't take things personally when consumers are downright mean about their products. I can imagine that, in a bank setting, upset customers can be at their worst because finances are one of the most stressful things, and I am very confident in my ability to work with those customers."

"During my high school and college years, I worked in retail and closely interacted with customers on their transactions and merchandise questions. In retail, it was vital to have a great knowledge of the products being sold, and I always took the time to learn everything about new products. I see this being very beneficial in the banking industry here at Truist."