The next Branch Manager we hire here at Truist needs to be adaptable and flexible as our market demands change over time. What have you done recently to promote your personal and professional development to promote adaptability?

How to Answer
1st Entry Level Example
1st Answer Example
2nd Answer Example

To remain successful in a continually changing environment, Truist will expect you to be a flexible and adaptable leader in this role to ensure the branch's success in the future. To determine your ability to do this, your interviewer wants to know how you have handled your professional development. Before your interview, consider all of the training and development you've done over time and talk about something that exemplifies your will and desire to get better at your work and, in turn, the success of your organization.

"I'm honored to be considered for this role as a new graduate. Even though I don't have the experience you may want, I'm confident my adaptability will be a major asset as your next Branch Manager. Over the last two years, I became president of my university's Beta Alpha Psi chapter and have attended a few regional FBLA conferences. I assure you that I would join Truist as a flexible Branch Manager willing and ready to grow and adapt into the future."

"Last year, I participated in a training seminar in my current industry that focused on providing excellent customer service in the digital age. The training helped focus my mindset as a manager. I pulled several great marketing and customer service tactics that would be great in many industries, but I also feel they'd be excellent in the banking industry."

"Over the past five years, I've had some great training on employment law, ethics, and presentation skills that will all be relevant to this role. But personally, the greatest thing that I've done with my family is volunteering at the local food pantry. While it has taught my children many valuable lessons, I have taken a great sense of humility from this time into my work life."