"Over the past five years in my role in customer service, my number one mantra has been to create the most personalized experience possible for each person. I have done this by getting to know the customer, determining their needs, and creating an experience unique to them. My time in automotive sales has prepared me for this role with Truist in this approach. If hired for this role, I know I will be relied upon to use open and honest communication and time management skills and take an empathetic and personalized approach with each client, and I can be relied upon to do that."

"In my years in a front-facing customer service role, I've prided myself on being the face of the franchise. More often than not, my interactions with customers can be the difference between a repeat customer and a person who never returns. To ensure repeat customers, I make sure that I am knowledgeable about our products and services, I'm proactive with their needs, and I'm always accountable for any mistakes made by my organization. If given the opportunity to join the team here at Truist, I will work hard to be highly educated in your services and be proactive and accountable in every interaction I have."

"During high school, I worked in two restaurant settings as a cook and a waiter. Both owners preached customer service, and I truly learned the importance of striving to meet the needs of others in these roles. At Truist, I love that you take a caring attitude toward your clients, ensuring that every moment with your business matters. I believe my experience in the restaurant industry will help me bring this same caring attitude to your clients."