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Stripe Interview
Questions

30 Questions and Answers by
| Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 30

Are you familiar with the range of services that Stripe offers?

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Stripe Interview Questions

  1. 1.

    Are you familiar with the range of services that Stripe offers?

      Stripe services include but are not limited to:

      - Online payment solutions
      - Billing solutions
      - Website payment integration


      Discuss what you know about Stripe's services, and be sure to mention the options that you have used in the past.

      Rachelle's Answer

      "I have used Stripe on a regular basis for a few years now. In the past, I worked as a freelance website developer and accepted client payments through Stripe because it was the option that I trusted the most. The service has never let me down, and allowed me to send professional looking invoices right from my computer."

      Rachelle's Answer

      "I am quite familiar with Stripe for business. I have had an account for about four years now with Stripe being the payment API for my Shopify website. It's reliable, and I like how simple the services are, to use."

      Anonymous Answer

      "I am quite familiar with Stripe for business. I had an account for about four years with Stripe being the payment API for my Wix website. It's reliable and has excellent customer support. I like how user-friendly Stripe is."

      Rachelle's Answer

      Excellent! It's great that you have personal experience with Stripe, giving you a head start when it comes to an understanding of their business.

      Was this answer helpful? Yes or No
      Anonymous Answer

      "Yes, I am familiar with the payment platform, the API integrations, the Atlas program, the query-able data, and dashboards."

      Rachelle's Answer

      It sounds as though you have done your research! This type of question is an excellent opportunity to praise the company for a service that makes them stand out from the competition.

      Was this answer helpful? Yes or No
  2. 2.

    What are the differences between C++ and Java?

      There are a thousand reasons you could state as to why C++ and Java are different from each other. The interviewer; however, is not necessarily looking for how much you know, but how well you can explain it. Quickly rattling off 100 facts is not the correct way to respond to this question. Have a well-structured and easy to understand answer ready for the interviewer.

      Rachelle's Answer

      "There are many differences between C++ and Java; however, the difference that stands out the most to me is the fact that C++ is platform dependent, and Java is platform independent."

      Rachelle's Answer

      "I could speak for a long time regarding the exhaustive list of differences; however, for me, the biggest difference is the fact that C++ is a Write once, compile anywhere (WOCA) language and Java is a Write once, run anywhere/everywhere (WORA/WORE) programming language."

      Anonymous Answer

      "C++ needs to be compiled on the platform it is going to run on, Java can be compiled or use an interpreter. C++ is both procedural and OOP, while Java supports only OOP. The system in Java controls memory management."

      Rachelle's Answer

      It sounds like you know your stuff :)

      Was this answer helpful? Yes or No
  3. 3.

    I would like to have a full understanding of your experience and portfolio. What types of industries have your previous projects been involved in?

      The software and technology industry is all-encompassing, and it is essential for the interviewer to have a full understanding of the sectors and types of projects in which you bring experience.

      Stripe has worked with some of the worlds' most recognized brands such as:

      - Apple
      - Amazon
      - Google
      - Uber
      - Slack
      - Kickstarter
      - Shopify
      - National Geographic

      The list goes on! Be sure to highlight any projects or clients mainly related to Stripe as that may pique the interviewer's interest!

      Rachelle's Answer

      "I have experience in a wide range of industries including healthcare, automotive, and education. Most notably, I have worked with organizations such as Shopify, Lyft, and Postmates. I believe they are active clients of Stripe as well."

      Rachelle's Answer

      "A great alternative to explaining your projects is to bring a substantial portfolio with you. "I wanted to show you a full range of my experience, so I have brought you a digital portfolio of my work. Would you like to take a look?"

  4. 4.

    At Stripe we seek to hire leaders. Tell me about a time when you took the initiative to improve work related procedures.

      Stripe is an award-winning, globally recognized company. They need to hire the best of the best. Have you ever taken the opportunity to present your employer with potential change? Talk to the hiring manager about a time when you took the initiative in the workplace.

      Rachelle's Answer

      "In my previous role, I recognized that our team needed a training program to bring others in at a quicker rate. I took the initiative to create the training program, playbook and schedule, incorporating all the work we did in a way that people could easily replicate. The team loved having it, and more so, enjoyed having others, fully trained, join us quickly."

      Rachelle's Answer

      "I recently made suggestions to my manager about the team messaging application we were using. I found a team based app that offered a lower monthly cost, with added features. He took the suggestion, and it has worked well for our team! The company was happy with the cost savings as well."

  5. 5.

    How would you rate your performance in this interview so far?

      The interviewer would like to know if you are satisfied with your interview performance. If your interview were a flop, you would know, and it's much better to address outright your performance than try to sweep it under the rug.

      If you feel that your performance in the interview is going well: 'I believe that this interview has been quite informative and I am happy with my performance. Is there anything that I can clarify for you from this conversation?'

      If you feel that your performance in the interview is not going well: "I am not sure if I have been able to portray myself 100% accurately in this interview; although, I am trying my best. If there is anything more I can clarify for you, I would be happy to do so."

      Rachelle's Answer

      "I am not sure if I have been able to portray myself 100% accurately in this interview; although, I am trying my best. If there is anything more I can clarify for you, I would be happy to do so."

      Rachelle's Answer

      "I feel confident about our discussion today and am looking forward to the next steps in the interview process."

      Anonymous Answer

      "I am not sure if I have been able to portray myself 100% accurately in this interview; I am trying my best. If there is anything more I can clarify for you, I would be happy to do so."

      Rachelle's Answer

      You seem to be doing quite well so far, so, for that reason, I recommend delivering a more confident answer :) I have provided an example, below.

      "I feel that I have answered your questions to the best of my ability; however, I am happy to clarify any points for you."

      Was this answer helpful? Yes or No
      Anonymous Answer

      "I would have to say cautiously optimistic."

      Rachelle's Answer

      The follow-up question would then be....why so? Try answering confidently, and if you do not feel confident, then ask the interviewer for feedback.

      Was this answer helpful? Yes or No
  6. 6.

    What experience do you have using team-based messaging applications?

      There are many options for communication software and messaging applications. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you.

      Rachelle's Answer

      "I have used a variety of team-based messaging applications. I am best versed in Slack, Trello, and Freedcamp. No matter which system you use I am sure that I can pick it up very quickly."

      Rachelle's Answer

      "Although I have not worked with a team based messaging application, I am confident that I would learn very quickly. Which team based messaging apps do you use at Stripe? I would love to get a head start and begin learning."

      Anonymous Answer

      "I have used a large number of a direct messaging system that includes Skype, Zoom, Slack, Google Chat & Hipchat."

      Rachelle's Answer

      Great answer! Interviewers like specifics, so great work.

      Was this answer helpful? Yes or No
      Anonymous Answer

      "I have experience using Slack and Google Hangouts. Although this is not messaging, I also used Trello for communication on project status, etc."

      Rachelle's Answer

      Good! These offerings are very popular and could be helpful to Stripe. You can also ask the interviewer what they prefer to use in the workplace to keep the conversation going.

      Was this answer helpful? Yes or No
  7. 7.

    What do you think you will like about this role with Stripe?

      Most people believe that working for Stripe is the 'cream of the crop' when it comes to excellent job opportunities in the tech world. The interviewer wants to hear what you are looking forward to learning and experiencing in this new position. Talk about what excites you! Share how this position will challenge you and help you grow. New opportunities are a chance for you to demonstrate your skills. Be specific and share your passion for this new role.

      Rachelle's Answer

      "I look forward to helping spread the word when it comes to entrepreneurs gaining control over their money again. Non-traditional banking methods are incredibly important to people, especially startups. By opening doors, you provide truly inspiring freedoms. I cannot wait to contribute to that."

      Rachelle's Answer

      "I am looking forward to getting more experience in UI, and feel that Stripe is the best place for me. You have a great reputation for creating beautiful and easy to use products."

      Anonymous Answer

      "I am looking forward to having an opportunity to learn how Stripe operates to grow as a professional within the company and having a tangible impact on the business. I feel that Stripe is one of the best places for me."

      Rachelle's Answer

      This is a great start! Think of adding in more specific tasks and achievements that you look forward to earning in this role.

      Was this answer helpful? Yes or No
      Anonymous Answer

      "I love a good challenge, and It is challenging to educate customers on a new innovative product. I also love the challenge of thoroughly understanding the customer's needs and pain points and creating bespoke solutions that can help them. I have only heard good things about working at Stripe and how they only hire the best, I want to work with teammates that are the best at what they do so I can learn from them and grow with them."

      Rachelle's Answer

      Wonderful overview! You show a great deal of enthusiasm for the job and the opportunity to learn.

      Was this answer helpful? Yes or No
  8. 8.

    We encourage innovation at Stripe. What does innovation mean to you?

      Stripe has innovated incredible payment solutions such as Apple Pay, and even options in cryptocurrency. They are also highly innovative when it comes to company collaborations and partnership initiatives. Stripe wants employees who ask tremendous and unique questions and connect things that may not obviously go together. Talk to the interviewer about the ways that you have contributed to an environment of innovation in the workplace.

      Rachelle's Answer

      "In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on service options. Our customer base responded very positively, and we kept the program running for a few years. To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space."

      Rachelle's Answer

      "I think that innovation means being someone who thrives on change and remains nimble in their work. Innovation can mean creating a new and powerful idea, and it can also mean simplifying an existing one."

      Anonymous Answer

      "I think that Innovation means creating a new and powerful idea or process, or it can also mean simplifying an existing one."

      Rachelle's Answer

      Nice and simple, thoughtful answer.

      Was this answer helpful? Yes or No
      Anonymous Answer

      "To me, innovation is creating something that hasn't be done yet. I think being innovative in responding to customers' needs in real-time and creating dynamic solutions. I believe there is so much room for innovation in this industry because there are so many different customers out there that have diverse needs that are not being met by current financial institutions."

      Rachelle's Answer

      You make some great points here. I recommend expanding to include that innovation can also include taking a service and making it better, which is a lot of what Stripe is doing. They are revisiting how payments are accepted, rather than introducing the idea of online payments.

      Was this answer helpful? Yes or No
  9. 9.

    Do you feel that you are currently paid what you are worth?

      The interviewer would like to know if you feel undervalued in your current role. Many employees will look for new work if they think that they are underpaid and underappreciated. Of course, this potential new employer wants to ensure that they will make you a competitive offer that will entice you to join their organization, and stay there. Talk to the interviewer about your current compensation and whether or not you feel it is fair. Be sure to have researched your answer to back you up, versus throwing out a random number and hoping it will stick.

      If you think you receive what you are worth: 'I feel that my current employer pays me fairly; however, I would like to see an increase in pay with an increase in responsibilities.'

      If you do not feel you are currently paid what you are worth: "I know that I am underpaid compared to my industry colleagues. My company is small, and they do what they can, but this is part of why I am seeking a new position."

      Rachelle's Answer

      "I know that I am underpaid compared to my industry colleagues. My company is small, and they do what they can, but this is part of why I am seeking a new position."

      Rachelle's Answer

      "Initially, I was paid my worth, when I first accepted my role. However, since then, my team has grown exponentially, and I have not received a raise. I have researched the scope of my role and believe that if I were to start in my same role today, I could ask for approximately $20K/year more than I currently receive."

      Anonymous Answer

      "I am paid an adequate amount for my role and given the financial position of the company."

      Rachelle's Answer

      This is an excellent start to a conversation surrounding compensation.

      Was this answer helpful? Yes or No
  10. 10.

    We seek to hire highly ambitious people. Where would you like your career with Stripe take you?

      When you research Stripe, you will see that they offer a range of offices all over the world, with many opportunities spanning departments such as Engineering, Corporate Security, Ecosystems, Payment Operations, and more. Stripe has job opportunities in T Tokyo, Melbourne, Vancouver, Austin, New York City, London, Paris, and Berlin, to name a few. Talk to the interviewer about your career ambitions specifically related to this role and their organization.

      Rachelle's Answer

      "One of the reasons I was so excited to interview with Stripe is because of the endless growth opportunities you appear to offer your high performing employees. My biggest ambition is to be awarded a management role in the next 3-5 years. I would even be willing to relocate to another location. Tokyo has always been of interest to me."

      Rachelle's Answer

      "What interests me most about your company is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into a team lead role, then a division manager position in the Applications Engineering department. Eventually, the Manager of Reporting and Data would be ideal. Of course, I understand that this will take many years of dedication and hard work."

      Anonymous Answer

      "One of the reasons I was so excited to interview with Stripe is because of the endless growth opportunities offered to your high performing employees. My biggest ambition is to be a manager within the next 3-5 years."

      Rachelle's Answer

      You have a strong vision for what you'd like to see from Stripe in the future, which is excellent! You are specific, which any interviewer should appreciate.

      Was this answer helpful? Yes or No
      Anonymous Answer

      "I see myself in a business operations position in the San Francisco office. I understand there is a ton of opportunity for growth with Stripe for people who work hard, which is why I am seeking this opportunity to begin with."

      Rachelle's Answer

      Your vision of a business ops position is very specific, which is fantastic. The final comment is again a bit broad (many companies offer growth to those who work hard, so - why Stripe, exactly?)

      Was this answer helpful? Yes or No
  11. 11.

    Tell me about the most interesting project you have worked on this year and the biggest thing you learned from it.

      Discuss with the interviewer one of your recent projects that particularly piqued your interest. Did it stretch you professionally? What was the biggest takeaway for you from that particular project?

      Rachelle's Answer

      "In my previous role we were working on a variety of projects with fingerprint recognition software. One of the most interesting projects was a fingerprint-based ATM system. It was a test project for a large banking institution. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security."

      Rachelle's Answer

      "I find the majority of the projects that I have been working on this past year to be very interesting. If I had to choose one, I would choose to work on the Uber app. Since I am still in my internship, I didn't have any major contributions; however, I learned a lot about on-demand apps and building a friendly user interface."

      Anonymous Answer

      "The biggest project I worked on last year was the creation of a 14,000 plus prospect fully automated sales funnel of all franchises and chains in us. It stretched me to get creative since I was given limited resources, and because of this, it taught me to communicate effectively what I was trying to accomplish and set clear goals and targets to show progress."

      Rachelle's Answer

      Very interesting, for sure! I recommend being super clear about the goals of this project and how this project impacted the company's overall success.

      Was this answer helpful? Yes or No
  12. 12.

    At Stripe we prefer to hire those with an education in computer science or another related field. Walk me through your post-secondary education and training.

      The interviewer will likely have an idea of your education background from your resume. What they are asking is for you to take a few minutes to bring the experience to life for them! What was your major? Did you receive any special academic recognition? Discuss the strengths gained during your post-secondary training and how those skills will be used in your new position with Stripe.

      Rachelle's Answer

      "I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. During that time I specialized in Data Management and Analysis. I graduated with a 3.99 GPA, one of the top in my class."

      Rachelle's Answer

      "I recently completed my Diploma in Information Technology. I also have a great deal of on the job training and certifications, all listed on my resume. One of the biggest take-away's from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. I perfected my multi-tasking skills and am excited to put those to work for Stripe."

  13. 13.

    How do you keep up-to-date on new technologies and trends in this industry?

      One way that a potential employer will gauge 'fit' is by ensuring that you are passionate about your particular industry. Show the interviewer that you are passionate about your industry by openly discussing how you stay on top of industry trends.

      Rachelle's Answer

      "I keep up to date on new technologies and trends through a variety of sources. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. My favorite resource at the moment is TechCrunch. I am also very open to new suggestions!"

      Rachelle's Answer

      "Of course, the blog on your website is in my repertoire, as is Mashable and The Verge. I also keep up on new trends in this industry by taking additional coursework online, whenever possible."

      Anonymous Answer

      "I keep up to date on new technologies and trends through a variety of sources. Reading articles about industry leaders helps, but I also join meetups. My favorite resource at the moment is TechCrunch. I am also very open to new suggestions!"

      Rachelle's Answer

      It's nice that you add in specifics so that the interviewer can better understand the resources you enjoy and lean on. What type of meetups are you involved in?

      Was this answer helpful? Yes or No
      Anonymous Answer

      "Meetups, blogs, Wired.com, Ted talks, and other groups."

      Rachelle's Answer

      Try to be as specific as possible with the groups and meetups so that the interviewer can confirm that you lean on reliable sources.

      Was this answer helpful? Yes or No
  14. 14.

    What is the difference between customer service, and customer support?

      This question may seem like splitting hairs, but it is not. Customer support often requires more technical abilities, and customer service is more of a positive approach, helping your company to keep customers happy. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. Give the interviewer your best understanding of service versus support.

      Rachelle's Answer

      "I understand customer support to be a larger term than customer service. Someone can be a customer service agent without being able to offer ample support that a client may need. It's important to offer both; however, a member of the support team will likely be better trained with special technical skills."

      Rachelle's Answer

      "Customer service and customer support are often confused. I have two teams. My service team will gather the data, and my support team will deploy the actual solution."

      Anonymous Answer

      "Customer Service will deal with both proactive and reactive requests, while customer support is mainly responsive."

      Rachelle's Answer

      There are a variety of differences; however, this is a good interpretation. If possible, give some examples of times when you have offered each.

      Was this answer helpful? Yes or No
  15. 15.

    How do you handle stress on the job?

      The interviewer would like to know if you can appropriately handle the stress related to this job. Discuss how you can thrive, even during the most stressful times. You can keep your answer brief. If you can, provide an example of a time when you implemented a stress-management technique in your current role.

      Rachelle's Answer

      "I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on a deadline is very helpful, and I will delegate when necessary to alleviate some stress."

      Rachelle's Answer

      "I am quite resilient to stress and believe this is because of my eight-plus years' experience being in a management role in a fast-paced environment. Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth."

      Anonymous Answer

      "I am pretty good at handling stress; I don’t think that being stressed changes the situation. When I am under pressure on the job, I prioritize the tasks to make sure to focus on tasks with high-priority first, and I will ask for collaborations if needed."

      Rachelle's Answer

      Wonderful answer! The interviewer should appreciate that you are willing to ask for help when needed and that you are organized when it comes to prioritization.

      Was this answer helpful? Yes or No
      Anonymous Answer

      "I have several methods, in the office, I take regular walk breaks, conduct several standup meetings (which help). Out of the office, I use the GYM, time with family, and friends. I enjoy cooking and fine dining."

      Rachelle's Answer

      It sounds as though you have a well-balanced lifestyle, which always helps when it comes to stress management. Nice response.

      Was this answer helpful? Yes or No
  16. 16.

    Why should we hire you?

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  17. 17.

    How long will it take you to make a meaningful contribution to our team?

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  18. 18.

    Have you ever had to contact Stripe customer support? If so, describe your experience.

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  19. 19.

    Tell me something about yourself that I wouldn't know from reading your resume.

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  20. 20.

    Who would you say inspires you?

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  21. 21.

    If you could start your career over again, what direction would you take?

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  22. 22.

    Working at Stripe, you will experience changes on a regular basis. When have you had to change a major component of your project due to new information being presented?

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  23. 23.

    Tell me about your greatest work related accomplishment.

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  24. 24.

    We consider research to be the backbone of what we do at Stripe. Do you think it's important to conduct research before beginning a project or would you rather jump right in?

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  25. 25.

    At Stripe we take privacy and confidentiality very seriously. Are you willing to sign a non-disclosure agreement, if hired?

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  26. 26.

    Looking at our products and services, what do you think we do better at Stripe than any of our competitors?

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  27. 27.

    At Stripe we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?

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  28. 28.

    In your opinion, what has been the biggest advancement in payment technology this past year?

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  29. 29.

    This role with Stripe is highly technical. What is your understanding of this position and the responsibilities that come with it?

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  30. 30.

    What would you consider your technical specialty?

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