32 Stripe Interview Questions & Answers
Below is a list of our Stripe interview questions. Click on any interview question to view our answer advice and answer examples. You may view 20 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Behavioral
1. We want Stripes to support the decisions they make with numbers and narrative. Give me an example of a time you did that.
Why the Interviewer Asks This Question
Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. Your interviewer wants to hear the experience you have doing just that.
Written by Rachel Hills on December 26th, 2021
How to Answer
Think of an important decision you had to make recently in the workplace. Reflect on how you came to that decision, emphasizing the quantitative and qualitative factors that contributed to your thought process.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"My current company has been expanding, and I recently had to make a few important hiring decisions on our team. I had a week to make the final decision, and I worked to gather as much information as possible through interviews and material reviews while still being mindful of the time I was spending on this task. I then weighed potential hiring outcomes by thinking about each candidate's pros and cons, and I ultimately came to a decision to bring on three new team members through a mix of comparing the applicants' sales numbers and ranking the importance of various qualitative traits they held."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"On a client call a few weeks ago, the client shared new information with us that would have a major impact on our profit margins with them. Quickly reviewing the numbers they shared with me, I made the decision to share two potential steps forward with this client. Either we would have to raise their monthly retainer by 10% or we would need to cut off business going forward, as they had been consistently unprofitable for us given the height of their demands. This ultimatum led to the client agreeing to the higher but necessary retainer, and we've been successfully doing business since."
Written by Rachel Hills on December 26th, 2021
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Amanda's Feedback
Behavioral
2. Tell me about a time you had to work with scarce resources.
Why the Interviewer Asks This Question
Your ability to thrive amidst ambiguity or without all of the resources you need is a key for success in the ever-changing tech and finserv industries. While Stripe will provide you with ample resources to do your job well, it's important to highlight your resourcefulness when tackling a project.
Written by Rachel Hills on December 26th, 2021
How to Answer
Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. Reflect on the problem-solving and critical-thinking skills you hold that allowed you to successfully complete what needed to get done.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. Pretty much every day, I learned by throwing myself into a project despite not having adequate resources to understand how to approach it. I learned a great deal in these first few years and can credit my expertise in (XYZ topic) to those formative few years of scarce workplace resources."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"My team and I recently worked on a client project where we faced limitations in multiple areas. Most prominently, we didn't have much time to complete it and had limited information on the client's goals for a few reasons outside of our control. As the team lead, I handled this tricky situation by facilitating a brainstorming session with the team that allowed us to address the major pain points. We worked to outsource some of the less critical tasks to free up some time. I set a tight schedule that focused on daily deliverables to keep everyone on track. And finally, once we had successfully completed the project I brought up the major issues with my manager and let him know where we would need support going forward with projects like these so that we wouldn't have to deal with a scarcity of resources in the future."
Written by Rachel Hills on December 26th, 2021
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Anonymous Answer
I encouraged him to build a cloud center of excellence i.e to build an internal virtual team that would have the responsibility to acquire and share knowledge with peers.
Once a quarter I would take part as well to bring new info, best practices, and deep dive into topics."
Marcie's Feedback
Behavioral
3. Tell me about the most interesting project you have worked on this year and the biggest thing you learned from it.
Why the Interviewer Asks This Question
Your interviewer wants to hear that you're a motivated individual with an authentic interest in the projects you've taken part in. This question is also an opportunity for the interviewer to dig into your project management skills, so make sure you adequately layout your methodical approach to tackling a project, whether personal or professional.
Written by Rachel Hills on December 26th, 2021
How to Answer
Demonstrate to your interviewer that you value continuous growth and learning opportunities by discussing a recent project that particularly piqued your interest. In most cases, it's best to focus on a professional example, but it's okay to discuss a personal project as long as you can give a compelling reason why it's relevant to your current work.
Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. Reflect on what made the project meaningful and the top thing that you took away from it.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"In my previous role, we worked on a variety of projects with fingerprint recognition software. One of the most interesting projects was a fingerprint-based ATM system. It was a test project for a large banking institution. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"I find the majority of the projects that I have been working on this past year to be very interesting. If I had to choose one, I would choose having had the opportunity to develop the Uber app with a team of software developers. This has been the most meaningful part of my internship with Uber, as I learned a lot about on-demand apps and building a friendly user interface."
Written by Rachel Hills on December 26th, 2021
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It stretched me to get creative since I was given limited resources, and because of this, it taught me to communicate effectively what I was trying to accomplish and set clear goals and targets to show progress."
Rachelle's Feedback
Behavioral
4. We're looking for team members who will contribute to Stripe's mission from day one. How long will it take you to make a meaningful contribution to our team?
Why the Interviewer Asks This Question
Stripe has a high-profile reputation to maintain in Silicon Valley (and around the world) and wants to ensure that its employees will help the company grow. As such, hiring managers are looking to hire the best of the best. With an abundance of qualified candidates seeking to enter the industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training.
Written by Rachel Hills on December 26th, 2021
How to Answer
While it's understandable that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. Emphasize that you're a fast learner who will happily jump right into tasks. If you can think of one, give an example of a time that you quickly adjusted to a new environment and successfully completed a task or project right off the bat.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I plan to be productive from day one and am incredibly eager to get started. Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. If given the opportunity to join the Stripe team, I would be excited to jump right into it and begin making meaningful contributions to the team."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"When I first began my IT career, I started as a temp with an agency. Placed in a variety of roles that changed monthly, sometimes even weekly, I often jumped into roles where there was a lot to learn in a short time. Deadlines were often due yesterday. I utilized and maximized my resources to the fullest. I learned about plenty of industries and best of all, had fun doing it!"
Written by Rachelle Enns on October 6th, 2018
Behavioral
5. Working at Stripe, you will experience changes on a regular basis. When have you had to change a major component of your project due to new information being presented?
Why the Interviewer Asks This Question
Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space.
Written by Rachel Hills on December 26th, 2021
How to Answer
Talk to the interviewer about a time when a significant change, whether internal or external, occurred on a project. Highlight the steps you took to seamlessly implement new information and successfully complete the project.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Because of this, our team had to re-do the entire proposal. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"I would say that being in the software and technology business means changing major components on projects on a regular basis. I consider myself to be well-accustomed to changing gears at a moment's notice and can adapt quite well to new information. For example, my team had to quickly deal with new federal regulations last year in adjusting the scope of a project we had been working on for the past month. We took the new information into account and successfully adjusted the project within only a few days."
Written by Rachel Hills on December 26th, 2021
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Rachelle's Feedback
Behavioral
6. How do you handle stress on the job?
Why the Interviewer Asks This Question
Some degree of stress is an inevitable part of most jobs. The interviewer would like to get a better idea of how you react to stressful situations with this behavioral-based question.
Written by Rachel Hills on December 26th, 2021
How to Answer
Demonstrate the strategies you draw upon to effectively manage stress and ensure that it doesn't get in the way of doing your job effectively. Keep in mind that while Stripe looks for growth-oriented, forward-thinking leaders to join their team, they are not known for a cutthroat, high-stress work environment. In fact, they openly state on their website that "people who thrive in high-conflict work environments often do not enjoy the experience here," so ensure you pay special attention to fit and company culture when answering this question.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I've gotten better at handling stress over the years and consider myself to be quite calm under high-pressure situations. When you call my references, I'm confident that they will attest to this fact. I aim to focus on the task at hand and make sure not to get distracted. I find working under a deadline is quite helpful, and I will delegate when necessary to alleviate some stress. I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"I think of myself as being resilient when faced with stress and believe this is because of my experience working in a management role in a fast-paced environment for over a decade. Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth."
Written by Rachel Hills on December 26th, 2021
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Anonymous Answer
Rachelle's Feedback
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Rachelle's Feedback
Direct
7. At Stripe we take privacy and confidentiality very seriously. Are you willing to sign a non-disclosure agreement, if hired?
Why the Interviewer Asks This Question
Signing a non-disclosure agreement is quite common in the software and technology industry. If hired, you will likely become privy to trade secrets, pending patents, and other innovative projects that must remain confidential. This is a straightforward question to make sure you're up to the task.
Written by Rachel Hills on December 26th, 2021
How to Answer
Signing NDAs or agreeing to Stripe's security measures is non-negotiable if you're serious about getting this role. Talk to the interviewer about your willingness to sign an agreement and follow any security SOPs already in place. If you are currently under non-disclosure or non-compete agreement with your present employer, now is the time to discuss that.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I have signed non-disclosure agreements in the past; although I am not currently under one. I see the importance of agreements such as this and am most willing to comply."
Written by Rachelle Enns on October 6th, 2018
2nd Answer Example
"I am happy to review any privacy and confidentiality agreements that you have."
Written by Rachelle Enns on October 6th, 2018
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Rachelle's Feedback
Direct
8. Are you familiar with the services we offer at Stripe?
Why the Interviewer Asks This Question
Stripe is more than just an API for payment processing, and they are known for the comprehensive suite of payment services that they offer to their customers. Stripe services include but are not limited to:
- Online payment solutions
- Billing solutions
- Website payment integration
- Fraud protection
Your interviewer wants to ensure you have a working knowledge of Stripe's products and services.
Written by Rachel Hills on December 26th, 2021
How to Answer
Discuss what you know about Stripe's services, and be sure to include if you have used any of their services in the past. Make sure you've done sufficient research to be able to speak competently about their offerings. Further, this question is an opportunity for a back-and-forth conversation with your interviewer. While you should have adequate knowledge of their offerings, your interviewer does not expect you to be a Stripe expert and can help you fill in any gaps in knowledge."
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I have used Stripe on a regular basis for a few years now. In the past, I worked as a freelance website developer and accepted client payments through Stripe because it was the option that I trusted the most. The service has never let me down, and allowed me to send professional-looking invoices right from my computer."
Written by Rachelle Enns on October 6th, 2018
2nd Answer Example
"I am quite familiar with Stripe for business. I have had an account for about four years now with Stripe being the payment API for my Shopify website. It's reliable, and I like how user-friendly the interface is."
Written by Rachel Hills on December 26th, 2021
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Anonymous Answer
Rachelle's Feedback
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Rachelle's Feedback
Direct
9. How would you rate your performance in this interview so far?
Why the Interviewer Asks This Question
An honest answer to this question will give your interviewer a better sense of your self-awareness and ability to critique yourself. Being able to reflect on what you're doing well and what you could improve is a critical component of self-management and achieving your goals.
Written by Rachel Hills on December 26th, 2021
How to Answer
Give an honest answer that reveals how you really think the interview is going, striking the delicate balance between self-confidence and self-awareness. If you don't think it's going well, this is the perfect opportunity to take a step back and address any topics that you would like to address further.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I would most likely rate my performance so far at about a 6/10. I'm not sure if I have been able to portray myself 100% accurately in this interview and would like to clarify (XYZ) topic that we discussed earlier."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"I feel confident about our discussion today and am looking forward to the next steps in the interview process. Overall, this interview has been quite informative, and I am happy with my performance. Is there anything that I can clarify for you from this conversation?"
Written by Rachel Hills on December 26th, 2021
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Anonymous Answer
Rachelle's Feedback
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Rachelle's Feedback
Direct
10. What experience do you have using team-based messaging applications?
Why the Interviewer Asks This Question
This is a straightforward question. With the ubiquity of telework, you likely have experience with various communication software and messaging applications.
Written by Rachel Hills on December 26th, 2021
How to Answer
Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I have used a variety of team-based messaging applications. I am best versed in Slack, Trello, and Freedcamp. No matter which system you use I am sure that I can pick it up very quickly."
Written by Rachelle Enns on October 6th, 2018
2nd Answer Example
"Although I have not worked with a team-based messaging application, I am confident that I would learn very quickly. Which team-based messaging apps do you use at Stripe? I would love to get a head start and begin learning."
Written by Rachelle Enns on October 6th, 2018
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Rachelle's Feedback
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Rachelle's Feedback
Direct
11. Why should we hire you?
Why the Interviewer Asks This Question
Interviewers want to hear about what sets you apart from other candidates. This question is your opportunity to tie it all together for them by highlighting your career goals, most relevant experience, and the personal motivation you have to work in this role.
Written by Rachel Hills on December 26th, 2021
How to Answer
Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. If the interviewer asks this question towards the end, you should focus your answer on highlighting the most salient features of your application rather than bringing in new pieces of information.
Ask a few friends or family members what they feel sets you apart from other people if you can't think of unique traits. Their observations may help you understand how you are perceived. If you do already have a clear idea of what sets you apart, share that information confidently. Remember that in an interview, you are your most influential advocate.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. I have a proven track record of success there and will bring that knowledge with me. I also offer creative solutions on how to position your department against the competition and ideas that will help elevate your business to the next level."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"You mentioned earlier in the interview process that you were struggling with employee retention on (XYZ) team. I have an incredible onboarding strategy that took my current company from a 35% turnover rate to just 5% in twelve months. I will turn this pain point around for you."
Written by Rachel Hills on December 26th, 2021
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Rachelle's Feedback
Direct
12. I would like to have a full understanding of your experience and portfolio. What types of industries have your previous projects been involved in?
Why the Interviewer Asks This Question
The software and technology industry is vast, and it is essential for the interviewer to have a full understanding of the sectors and types of projects where you have the most experience. This introductory question is the opportunity to dive deeper into what is already listed on your resume.
Written by Rachel Hills on December 26th, 2021
How to Answer
Highlight any projects or clients you have prior experience with that relate to the work you would be doing at Stripe. While you should focus your answer on industries relevant to the role, it's OK to bring up prior experience in a completely different field so long as you can tie that experience into how you got to where you are now and highlight why it was meaningful.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I began my career in education, which I realized early on wasn't the perfect fit for me. Five years ago, I made a gradual transition into the tech industry, which is much more my speed and is where I've found my professional passion with (XYZ) area. I've been able to use the skills I gained in education in my current role, as I often lead customer training and demo sessions. Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"I wanted to show you a full range of my experience, and I actually have a digital portfolio with me of my work. Would you like to take a look?"
Written by Rachel Hills on December 26th, 2021
Direct
13. Looking at our products and services, what do you think we do better at Stripe than any of our competitors?
Why the Interviewer Asks This Question
The interviewer wants to know that you can speak competently about the industry and that you are aware of Stripe's competitive landscape. There is no right or wrong answer to this question so long as you justify why you've chosen the products and services you did.
Written by Rachel Hills on December 26th, 2021
How to Answer
Before your interview, thoroughly research Stripe and any awards or recognition they have recently received. Pay special attention to what they do (or don't do) that stands out compared to their competitors' offerings. Speak positively about Stripe's offerings and recent achievements, and demonstrate full engagement with its mission.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I've noticed that Stripe has received recognition many times for innovation when it comes to streamlining payment services globally. You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"I think the focus you place on the customer is highly impressive compared to your competitors. From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first."
Written by Rachel Hills on December 26th, 2021
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Rachelle's Feedback
Direct
14. At Stripe we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?
Why the Interviewer Asks This Question
Stripe is the clear industry leader as the largest API-first independent company. Some of their major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay. The interviewer is asking you this to ensure you have a working understanding of Stripe's competitive landscape and that you, on an individual level, have the capacity to contribute to the company's bottom line.
Written by Rachel Hills on December 26th, 2021
How to Answer
Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to Stripe's continued success. Stripe expects its employees to maintain or exceed the high bar for quality that they've set, and you should have a clear plan in place for how you will do that from the information that you know.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"You are, of course, the leading independent API provider and have done this by offering incredible UX and comprehensive bundles of services and products that solve problems for your customers. I believe the best way to stay ahead of your competitors is to pay close attention to minute details. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace first. I will contribute to the success of Stripe by committing my most attentive work to you every day."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"I think that the best way to stay ahead of competitors is to keep your projects as simple as possible while remaining innovative. People want simple, easy products, which they can understand. What I've seen from competitors lately is that they overcomplicate their products. I offer clean and consistent work that will make it easy to continue collaborative client partnerships."
Written by Rachelle Enns on October 6th, 2018
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Rachelle's Feedback
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15. Who is the ideal customer for Stripe?
Why the Interviewer Asks This Question
This question allows your interviewer to get a better sense of your Stripe-specific knowledge and critical thinking skills when it comes to approaching business questions like these.
Written by Rachel Hills on December 26th, 2021
How to Answer
Provide a logical, well-researched answer to this question that demonstrates your business acumen. and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"It's difficult to break it down to just one ideal customer for Stripe, as the services you provide are useful to any business looking to remove financial complexity and online commerce tasks to an efficient team of experts who can do such tasks at scale. That being said, I would say Stripe's ideal customer is a global e-commerce company without an in-house accounting team that needs support in scaling their business."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"Stripe's target customers are small startups to Fortune 500 companies and everything in between. Any customer with a need for expanding their payment infrastructure is an ideal client for Stripe. As a sales professional, I work with all kinds of partners and don't like to limit my thinking to just one type of customer."
Written by Rachel Hills on December 26th, 2021
Discovery
16. Tell me something about yourself that I wouldn't know from reading your resume.
Why the Interviewer Asks This Question
The interviewer would like to get to know who you are outside of a piece of paper to get to know you better. This question is an opportunity to stand out as an applicant with a fun fact or personal trait that makes you memorable.
Written by Rachel Hills on December 26th, 2021
How to Answer
You are certainly not obligated to discuss personal matters such as your kids or relationship status. Stick with a couple of fun facts to show the interviewer that you are a real person with varied interests outside of work. Focus on non-work-related skills or hobbies. For example, you might share that you enjoy beat-boxing or making origami swans. Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable!)
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. I am a competitive individual and enjoy keeping fit."
Written by Rachelle Enns on October 6th, 2018
2nd Answer Example
"I currently run a meetup group in our city for ultimate frisbee! I have met many new friends this way and always encourage my team to participate when they can. Healthy competition is great for team building, too."
Written by Rachelle Enns on October 6th, 2018
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Discovery
17. What do you think you will like about this role with Stripe?
Why the Interviewer Asks This Question
Hiring, onboarding, and training is a time-consuming and resource-heavy process. Hiring managers want to know that you're excited about this role and that investing in you as an employee will be worth it. This question is an opportunity to demonstrate that you are well-versed in the role and share what you're most excited about.
Written by Rachel Hills on December 26th, 2021
How to Answer
Be honest in discussing openly what excites you about this role (as long as what you discuss is removed from money, status, benefits, etc.). You might share how this position will challenge you and help you grow or that you're motivated to be a part of Stripe's team culture. Above all, emphasize your excitement about the opportunity and make sure your interviewer knows that you have spent time reflecting on what you genuinely look forward to with this role.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I'm most excited about being a part of Stripe's company culture. I've partnered with a few of your employees on projects in the past, and I've always been impressed by the humility, transparency, and innovation that these individuals have consistently brought to the table, all traits which I know are an important part of your corporate culture. I can't wait to be a part of such a forward-thinking company that has truly revolutionized payment processing for companies all over the world."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"While I'm drawn to this role for a variety of reasons, I most look forward to collaborating with (XYZ) team and working with clients 50% of the time. Providing excellent client service is at the heart of what I do professionally, and I find that the aspect of my career that I most enjoy is working closely with clients."
Written by Rachel Hills on December 26th, 2021
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Rachelle's Feedback
Anonymous Answer
I have only heard good things about working at Stripe and how they only hire the best, I want to work with teammates that are the best at what they do so I can learn from them and grow with them."
Rachelle's Feedback
Discovery
18. What's a new skill you've learned recently, and why did you learn it?
Why the Interviewer Asks This Question
This question is your opportunity to demonstrate two things to your interviewer:
1) You are a quick learner and are motivated to learn new skills.
2) You are an interesting human being and a memorable applicant!
Written by Rachel Hills on December 26th, 2021
How to Answer
Think of a unique skill you recently learned, either in a professional or personal setting, that makes you stand out as an applicant. Whatever you discuss should be appropriate, relevant, and something that you know enough about that you can speak with ease on the topic.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I recently learned the ins and outs of SEO through an online course sponsored by my previous company. It was a 50-hour course that dove into the key principles of SEO and how we can incorporate its most important tenets into our digital marketing practices. I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. She accepted my proposal, and my team took the course together. This new skill has deepened our understanding of the industry and made us a better competitor."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"I've spent the last three months learning Portuguese in my spare time. I've always enjoyed learning new languages, and my interest was sparked in particular by one of the client teams that I work with in Brazil. I spend about 5-10 hours a week in my free time listening to Portuguese podcasts and reading articles in Portuguese. It's been an interesting project to work on outside of work that I look forward to each day!"
Written by Rachel Hills on December 26th, 2021
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Amanda's Feedback
Discovery
19. How do you keep up-to-date on new technologies and trends in this industry?
Why the Interviewer Asks This Question
One way that a potential employer will gauge 'fit' is by ascertaining to what extent you keep up with the fintech and payment processing industries. Keeping up with the industry and Stripe's competitive landscape signals competency and compatibility with your interviewer.
Written by Rachel Hills on December 26th, 2021
How to Answer
It's important to show at least a rudimentary understanding of the industry and major competitors as they relate to this role with Stripe. Demonstrate to your interviewer that you keep up with the industry through membership in industry-relevant groups or publications. You should have a reliable news outlet that you rely on for industry news, which you can mention to your interviewer.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I keep up to date on new technologies and trends through a variety of sources. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. My favorite resource at the moment is TechCrunch. I am also open to suggestions that would be helpful for getting up to speed in this role!"
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"Most commonly, I read Mashable and The Verge. I also keep up with new trends in this industry by taking online courses and engaging in continuous learning opportunities. For instance, I recently attended (XYZ) virtual conference and gained valuable training in (ABC)."
Written by Rachel Hills on December 26th, 2021
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Discovery
20. We encourage innovation at Stripe. What does innovation mean to you?
Why the Interviewer Asks This Question
As the "payments infrastructure for the future," Stripe strives to stay ahead of industry shifts and contribute to the latest innovations in the API space. They release hundreds of new features and improvements annually to stay one step ahead of their competitors, and your interviewer wants to know that your definition of innovation is in line with Stripe's culture.
Written by Rachel Hills on December 26th, 2021
How to Answer
Think about how you define innovation in your work life and discuss with your interviewer the ways that you have contributed to an innovative environment in the workplace (and how you would continue to do so at Stripe). You might highlight how you leveraged technology in a previous project or designed a unique solution to address a challenge. Examples like these can be the basis for how you define innovation.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on service options. Our customer base responded very positively, and we kept the program running for a few years. To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space."
Written by Rachelle Enns on October 6th, 2018
2nd Answer Example
"I think that innovation means being someone who thrives on change and remains nimble in their work. Innovation can mean creating a new and powerful idea, and it can also mean simplifying an existing one."
Written by Rachelle Enns on October 6th, 2018
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Discovery
21. Who would you say inspires you?
Why the Interviewer Asks This Question
The interviewer is asking this question to learn more about you on a personal level and what you value most highly. Your answer to this question will give the interviewer a better sense of your personality and what's important to you.
Written by Rachel Hills on December 26th, 2021
How to Answer
Your inspiration can come from a book, a mentor, family member, celebrity, author, or someone from a previous job. There are no wrong answers here, but you should aim to avoid cliches or pointing to an individual whom you don't, in reality, draw inspiration from.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I would have to say that the person who has most greatly inspired me has been my older brother. He was the one who introduced me to coding in the first place, and we've worked together over the years on various work-related endeavors and personal projects in our free time."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"It's hard to choose just one person, as I draw inspiration from many individuals in my life and from history and popular culture. If I had to choose one, I would say Bill Gates. I've closely followed his career and am incredibly inspired by his philanthropic work, having given away billions of his fortune to education, climate action, COVID-19, and global health initiatives. He's taught me the importance of taking risks, both professionally and personally."
Written by Rachel Hills on December 26th, 2021
Discovery
22. In your opinion, what has been the biggest advancement in payment technology this past year?
Why the Interviewer Asks This Question
Your answer to this question will allow your interviewer to evaluate your competency and interest in the industry. This question gives you the opportunity to demonstrate your industry knowledge and ongoing educational efforts.
Written by Rachel Hills on December 26th, 2021
How to Answer
Display to the interviewer that you have an invested interest in the technology industry by discussing your thoughts on recent advancements. Be sure to include how you stay up to date on industry changes and new technology.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"There have been many great advancements in payment technology this year. My favorite is the momentum gained and the further acceptance of alternative payment channels such as wearables. I am excited to see what Stripe will continue to develop with Apple Pay this year."
Written by Rachelle Enns on October 6th, 2018
2nd Answer Example
"The most impressive advancement in payment technology, in my opinion, is the continued advancement of cryptocurrency as legitimate payment options. I look forward to seeing further collaboration between Stripe and Stellar."
Written by Rachelle Enns on October 6th, 2018
Discovery
23. We seek to hire highly ambitious people. Where would you like your career with Stripe to take you?
Why the Interviewer Asks This Question
Stripe has offices all over the world with opportunities spanning departments like engineering, corporate security, ecosystems, payment operations, and more. This question is your opportunity to expand on your career ambitions as they relate to Stripe and the role you're applying to.
Written by Rachel Hills on December 26th, 2021
How to Answer
Discuss your career ambitions as they relate to this role and Stripe as a company, emphasizing your desire to advance in the role. If you aspire to a manager-level position or seek to increase the number of people you are currently managing, share that with your interviewer. This question is also a great opportunity to ask a question about opportunities for advancement at Stripe.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"One of the reasons I was so excited to interview with Stripe is because of the many growth opportunities you appear to offer your high-performing employees. I'm quite competitive with myself and think I would be motivated by this structure and the opportunity for growth. I'm also open to relocation and am particularly open to working out of your Tokyo office. My biggest ambition is to be awarded a management role in the next 3-5 years at Stripe. What's the typical progression for members of this team?"
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"What interests me most about Stripe is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into a team lead role and then a division manager position in the Applications Engineering department. Eventually, the manager of reporting and data would be ideal. Of course, I understand that this will take many years of dedication and hard work."
Written by Rachel Hills on December 26th, 2021
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Discovery
24. What would you consider your technical specialty?
Why the Interviewer Asks This Question
Stripe is more than just a payment API. Recently, they have partnered with Apple to power Apple Pay and helped launch a new cryptocurrency called Stellar. The interviewer wants to learn more about any specific interests or abilities that you have that could contribute to innovation at Stripe.
Written by Rachel Hills on December 26th, 2021
How to Answer
Talk to the interviewer about your strengths and be sure to highlight any specific skills that you excel in. It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. If there is a related area of interest where you'd like to expand your capabilities, you can mention those as well.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"Cloud computing has always been a solid area for me. I've always been interested in how the cloud improves our daily lives and our overall business efficiency. I see that you are looking for team members who also have an interest in payment technology and cryptocurrency. I have a keen interest in both areas."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"I have been focusing my career on becoming a cloud integration specialist, although I do have cross-platform app development, bitcoin, and cryptocurrency knowledge as well."
Written by Rachel Hills on December 26th, 2021
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Education
25. At Stripe we hire individuals with diverse educational and professional backgrounds. Walk me through your post-secondary education and training and how it will help you in a career with Stripe.
Why the Interviewer Asks This Question
The interviewer will likely have a rough idea of your educational background from your resume. What they are asking through this question is for you to bring the experience to life for them and connect the dots between your academic preparation and your suitability for this role. Remember that most Stripe employees don't actually have a background in finance, and Stripe looks to hire team members who will bring fresh perspectives to the fintech space.
Written by Rachel Hills on December 26th, 2021
How to Answer
In your answer, you can discuss memorable courses, extracurriculars, or any special academic recognition you received in your university and graduate education. Focus on discussing the strengths you gained and how those skills will be used in your new position with Stripe. Avoid simply listing what can easily be found on your resume. Rather, highlight what you gained from these experiences and how they will prepare you for a new role with Stripe.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. During that time I specialized in data management and analysis. I graduated with a 3.95 GPA, one of the top students in my class. One of the biggest take-aways from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. I perfected my multi-tasking skills and look forward to bringing those to work at Stripe."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"I recently completed my diploma in information technology. I also have a great deal of on-the-job training and certifications, all listed on my resume. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems."
Written by Rachel Hills on December 26th, 2021
Experience
26. Tell me about your greatest work-related accomplishment.
Why the Interviewer Asks This Question
Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. It also gives the interviewer the opportunity to learn more about your personality, how you like to be motivated, and what you value personally and professionally.
Written by Rachel Hills on December 26th, 2021
How to Answer
It is okay to brag a little bit when answering this question. Demonstrate that you are proud of yourself and your career accomplishments and that you would take this same sense of pride in your work to a new role with Stripe. Point to a specific, relevant example that highlights the impact you made on a project.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"The greatest accomplishment in my career was graduating college as an honor student while still working full time in a related field. I graduated at the top of my class while receiving high-performance reviews at my job. This accomplishment showed me that I could dedicate myself to my career and education while reaching the goals that I set for myself. It felt great to accomplish so much and be recognized for my dedication."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"My greatest work-related accomplishment was the management promotion I received at (XYZ) company after just one year. I worked very hard for that promotion and was so happy when my work and dedication were rewarded. It kick-started my career."
Written by Rachel Hills on December 26th, 2021
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General
27. What is the difference between customer service and customer support?
Why the Interviewer Asks This Question
This question may seem like splitting hairs, but it's important to understand the nuance between these two terms. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity.
Written by Rachel Hills on December 26th, 2021
How to Answer
Customer support tends to require greater technical abilities whereas customer service represents a more proactive approach to keeping customers happy. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. Give the interviewer your best understanding of service versus support.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I understand customer support to be a larger term than customer service. Someone can be a customer service agent without being able to offer ample support that a client may need. It's important to offer both; however, a member of the support team will likely be better trained with special technical skills."
Written by Rachelle Enns on October 6th, 2018
2nd Answer Example
"Customer service and customer support are often confused. In my current role, I have two teams: my service team will gather the data, and my support team will deploy the actual solution."
Written by Rachel Hills on December 26th, 2021
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28. This role with Stripe is highly technical. What is your understanding of this position and the responsibilities that come with it?
Why the Interviewer Asks This Question
The interviewer wants to make sure that you understand the position description and that you are well-versed in what will be required of you in this role with Stripe. Further, the interviewer wants to hear that you're up to the task and have all of the relevant training and experience to excel in these responsibilities.
Written by Rachel Hills on December 26th, 2021
How to Answer
Assure the interviewer that you fully understand the technical requirements attached to this particular job. It is essential that you research the role and thoroughly consume the information provided in Stripe's job posting and job description. Keep your answer to the point.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"From our previous conversation, understanding the job description, and researching the role online, I feel that the person to fill this role successfully would best be described as a project leader focused on direct work with customers to design and architect integrations while ensuring smooth project deployment. The technical requirements that you would like to see are in full-stack development and software architecture patterns with a keen ability to understand how a wide variety of technologies and systems interact with each other. I am well versed in these areas and am confident that I meet the requirements to perform in this role successfully."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"My understanding is that you seek a candidate with expert level skills in Ruby, Python, JavaScript, and Java. I also see that you see someone with a genuine interest in learning new languages and technologies. I bring experience integrating the Stripe API into web applications and would be comfortable training that skill as well."
Written by Rachelle Enns on October 6th, 2018
Leadership
29. At Stripe we seek to hire leaders. Tell me about a time when you took the initiative to improve work-related procedures.
Why the Interviewer Asks This Question
Regardless of how junior or senior your role is at a company, it's important to demonstrate that you hold the traits of a good leader and use these traits to effect positive change in the workplace. Your interviewer wants to ensure you are a good leader and will exercise your leadership capacity in a new role with Stripe.
Written by Rachel Hills on December 26th, 2021
How to Answer
This question is the perfect opportunity to demonstrate your sense of initiative and creativity. Think about a time when you proposed a change in the workplace that led to positive effects. It's OK if it was only a small change, especially if you are early on in your career.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"In my previous role, I recognized that our team needed a training program to bring others in at a quicker rate. I took the initiative to create the training program, playbook, and schedule and incorporated all the work we did in a way that people could easily replicate. The team loved having it and found the training program to be quite useful and efficient."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"I recently made suggestions to my manager about the team messaging application we were using. I found a team-based app that offered a lower monthly cost, with added features. He took the suggestion, and it has worked well for our team! The company was happy with the cost savings as well."
Written by Rachelle Enns on October 6th, 2018
Leadership
30. We are willing to give enormous responsibilities to Stripes even at early stages of their career. Give me an example of a time you had a lot of responsibility and delivered.
Why the Interviewer Asks This Question
Dealing with high levels of responsibility allows team members to grow and gain confidence in their abilities. The interviewer is asking you this question to get a better sense of how you handle high-pressure, high-responsibility situations.
Written by Rachel Hills on December 26th, 2021
How to Answer
Convey that you stay cool and collected under pressure and that you are eager to take on high levels of responsibility in your role. This will highlight your trustworthiness and motivation. Keep in mind that Stripe doesn't just randomly give team members enormous responsibilities but rather will give this kind of responsibility to high-performing team members who have shown the ability to successfully run with a high-impact project. Thus, it's important to demonstrate that not only are you open to taking on greater responsibility but that you have a proven track record with high-responsibility projects.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"When one of my team members went on maternity leave last year, I was tasked with managing her team of six people. I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. I was excited to run with the opportunity and grow from it as a leader! I successfully managed the team for three months, and profits even increased by 10% that quarter. My boss was impressed with the leadership I displayed with this newfound responsibility, and she promoted me to a manager-level position on a different team in the department."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"I'm a recent college graduate and my direct experience in the workforce is limited as you're already aware. Considering my time as a student, the first thing that comes to mind is when I had to step up to the lead TA position last year for a computer science course. The previous lead resigned from his position. Pretty much overnight, my TA responsibilities increased tenfold. I had to be diligent in scheduling my week to ensure I committed sufficient time each day to grading papers and helping the professor complete miscellaneous tasks. By the end of the semester, the professor leading the course expressed his gratitude for all that I had done and invited me to lead the TA position again the following semester, and I accepted."
Written by Rachel Hills on December 26th, 2021
Salary
31. What are your salary expectations?
Why the Interviewer Asks This Question
Ah, the dreaded salary expectations question. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. Hiring managers ask this question for multiple reasons. It may be an opportunity to lowball you with an offer, or it could be to ascertain whether your expectations are in line with what they can realistically offer you.
Written by Rachel Hills on December 26th, 2021
How to Answer
Answering this question tactfully requires a delicate balance of knowing your professional worth, while also understanding what Stripe can realistically offer you for compensation. Rather than giving a specific number, it's best to provide a realistic range that allows room for negotiation. It's helpful to do your research beforehand using various online resources to ensure that you have a good idea of the salary range.
If you're unsure of a fair range for this position, this question is an opportunity for a discussion with the interviewer. To avoid pigeonholing yourself into a salary that's lower than what they might offer you, you can ask your interviewer to share the typical salary range for the role.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I'm looking for compensation that's in line with my qualifications and experience. Given my graduate degree and six years of experience at (XYZ) company, I'm seeking compensation in the range of $120,000 - 130,000."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"Thanks for asking. I was hoping to get more information first about the salary range you're offering for this position. Would you be able to share that information with me?"
Written by Rachel Hills on December 26th, 2021
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Technical
32. What is an API and how much do you know about this concept?
Why the Interviewer Asks This Question
API, or Application Programming Interface, is at the crux of what Stripe does as an organization. Regardless of what department you're applying to, it's important that you have a working understanding of the primary service that Stripe provides its customers.
Written by Rachel Hills on December 26th, 2021
How to Answer
To put it simply, API is the software intermediary that allows two apps to talk to each other. The degree of technical complexity you should include in your explanation depends on the role to which you're applying. Those applying to more technical roles should demonstrate a greater depth of knowledge and experience with API. Keep your answer concise and confident.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"API is the software that allows two apps to talk to each other. So as a basic example, when you look up today's weather on the internet and instantly get an answer, that's an API at work. The search engine and details about today's forecast are able to communicate through an API. And in Stripe's case, the API facilitates payment processing. Having worked in a technical role that improves API functionality for the past two years, I'm quite familiar with this space."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"As a tech marketer, I have a basic understanding of APIs and how they work as well as other foundational concepts in this space. To put it simply, APIs provide the infrastructure of the internet. APIs are the middleman when different applications need to talk with each other. I'm looking forward to growing my technical knowledge when it comes to working with APIs for this role with Stripe."
Written by Rachel Hills on December 26th, 2021