This role at Square requires excellent problem-solving skills. Tell me about a time you had to analyze information in order to make a recommendation.

"When I was a graduate teaching assistant, a student came to me with a problem where their findings couldn't be replicated. They were certain that their initial findings were correct and asked if I would be a second set of eyes to try to find the discrepancy. So, I took the same approach they'd relied upon, sorting through the same trends and historical data to see if I could recreate the same results. I examined the various outcomes and realized they'd transposed the data from two different aspects of their research, making their findings inconclusive. But all was not lost, and I offered some alternative approaches to their project."

"In my previous position, we worked with a small business to address their problems with customer retention and employee efficiency. They weren't sure what they were looking for. As the sales lead, I combed through their pain points, took detailed notes, and asked questions that got to the heart of their most pressing challenges. I analyzed the findings and created a detailed proposal with a host of solutions, including a package of six products and services. They bought the package and saw customer retention increase by 20% and efficiency by 40% by the end of the fiscal year."