"While managing a team of ten individuals within our client services department, I learned there was animosity between two team members. I scheduled more meetings with each team member, prioritizing open communication. From there, we developed strategies to address each personnel challenge that arose. I created smaller teams within the overall team for particular projects to ensure that team members worked in a more collaborative micro-environment suited to their professional strengths. After a few months, those two individuals felt a part of something bigger, put their differences aside, and the team was running much more smoothly and with zero conflict."

"I started a group project in school, but three of our five members bowed out last minute, and my only other surviving member nearly bowed out due to the adversity we faced in getting it done. But instead, I developed several systems that allowed us to triage and address each potential hurdle, cutting the work in half. We then adjusted our approach and the end goal of the project to ensure we met our deadlines. We loaded a work organizational tool on our phones, allowing us to add to the thread and adjust our approach 24/7. In the end, we completed the project ahead of the deadline, earning perfect scores."