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Ralph Lauren Interview
Questions

27 Questions and Answers by Rachelle Enns

Published December 9th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Style     Fashion    
Question 1 of 27
Ralph Lauren is a global brand with employees from all over the world. What is your experience working with a diverse group of people?
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How to Answer
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you are enthusiastic about and can handle an environment that offers diversity.
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Answer Examples
1.
Ralph Lauren is a global brand with employees from all over the world. What is your experience working with a diverse group of people?
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you are enthusiastic about and can handle an environment that offers diversity.

Rachelle's Answer #1
"The global nature of the Ralph Lauren business is one that I'm most excited about. I'm accustomed to being around people who aren't exactly like me, and I've been able to learn from exposure to a lot of different perspectives. However, I believe that truly being part of the global economy will be a life-changing experience that I will relish."
Michelle's Answer #2
"In my current company, we have a very diverse group of people that range in age, race, experience, gender, and more. I embrace it fully, and the commitment to all types of style, no matter what it looks like or where it's from, is one of my favorite aspects of the Ralph Lauren brand."
2.
Do you think it is possible to be a good team member, yet disagree with the leader?
The interviewer wants to know that you can be diplomatic in the workplace, even when you may not agree with your leader. Show the interviewer that it is possible for you to be a good team member, yet disagree with the leader from time to time. Explain that you believe everyone is entitled to their own professional opinion, yet capable of maintaining respect for each other at the same time. Show that even if you disagree with the final decision they make, you support the direction the team is heading.

Rachelle's Answer #1
"What makes a great team member is not that they agree with everything but the level of respect and positive thought that goes into the person's communication style. It's okay to disagree; however, you have to communicate your thoughts professionally and ultimately comply with the leader's decision on a particular issue."
Michelle's Answer #2
"I have had team members disagree with decisions that I have made as a manager, and it does not bother me unless they are disrespectful about the situation. I think it's great to face challenging thoughts in the workplace and I welcome varying trains of thought. In fact, I believe that sometimes disagreeing with the leader is the strongest sign of a good team member. If someone disagrees with me because they have the greater good of the team and/or the company in mind, then I want to hear that. And as a strong leader, I need to hear it."
3.
At Ralph Lauren, we want to make sure we are the right fit for our employees. Describe to me your ideal employer.
Tell the interviewer what your ideal employer looks like. Be specific and be sure to keep the conversation positive. Avoid speaking poorly of any previous managers or organizations.

Rachelle's Answer #1
"My ideal employer is one that is mission-based and acts with integrity and a higher purpose. That's why Ralph Lauren is such a good fit for me; with its commitment to enjoying the best things in life and establishing a comfortable, relaxed, yet tailored lifestyle, I know I can find a connection with my own values and purpose."
Michelle's Answer #2
"In the day-to-day, my ideal employer/supervisor is one who allows me to take the reins when it comes to problem-solving. I like to be hands-on and prefer to work for people who value this in me. My ideal supervisor might let me struggle a bit with a problem before just jumping in and showing me the answer."
4.
Tell me about your last visit to a Club Monaco store. What was your experience like?
The interviewer is looking for a couple of things here - first, your knowledge of the Club Monaco brand as part of the Ralph Lauren portfolio. And second, that you can connect your experience there to the overall Ralph Lauren brand goals. Keep your reply positive and upbeat!

Rachelle's Answer #1
"I can tell that your customer service employees receive a great deal of training in the Ralph Lauren elegance and luxury approach. I've always had a positive customer experience at any of your brands' stores. My last visit, I was having trouble finding a specific product. As soon as I came across a customer service employee, they knew what I was looking for and found it for me right away. I was impressed with how knowledgeable and friendly she was, and I would hope to emulate that, should I be hired."
Michelle's Answer #2
"During my last visit to a Club Monaco brand store, I made a huge purchase. Once I arrived home, I realized that I had grabbed the wrong shade of one of my favorite products. It was no problem for me to make the exchange later that week. Your staff was warm and accommodating, and that made me want to continue shopping that particular brand. Overall, the store experience reinforced the Ralph Lauren feeling of elegance and sophistication."
5.
We work hard to keep a harmonious workplace culture at Ralph Lauren. Have you ever had a conflict with a manager? How did you resolve it?
The interviewer would like to know how you react to a conflict situation, and how active you are in attempting resolution. Use a real-life example if you can. If you are newer to your career, this could include a case of a conflict with a professor (perhaps you disagreed with a grade you received). How you behave in a conflict situation will be critical information for the interviewer.

Rachelle's Answer #1
"Nobody enjoys conflict in the workplace; however, I have experienced it before. In my previous position, there was a miscommunication with my manager related to my work schedule. He accidentally scheduled me on a requested day off, and I felt disrespected. I reacted faster than I should have because once we discussed it, I realized he had made an honest mistake. I am a firm believer that with mutual respect, conflicts can resolve rather quickly. I learned to slow my reaction time."
Michelle's Answer #2
"I pride myself on being able to maintain a harmonious relationship with those who are considered my leaders. Anytime my relationship with a supervisor hasn't been amazing, I've made a lot of effort to adapt, including trying to understand what the supervisor values most and delivering it, making sure to keep my cool at all times, trying to anticipate his or her needs and adapt to preferences, and also taking every possible leadership opportunity in order to show my worth."
6.
What do you know about the Ralph Lauren Diversity and Inclusion Mission?
Many major companies like Ralph Lauren have robust diversity and inclusion programs. You should be able to find information about the program on the Ralph Lauren website ahead of your interview.

Rachelle's Answer #1
"I learned while preparing for this interview that Ralph Lauren has five global pillars of focus when it comes to diversity and inclusion: Multicultural, Disability, Gender, LGBTQ+ and Multigenerational. I appreciate this methodical approach to include all groups that have historically been marginalized. I believe that Ralph Lauren fosters a culture of inclusion with a set of principles that run through an employee's entire life at the Company."
Michelle's Answer #2
"From what I've read, it seems that Ralph Lauren takes diversity and inclusion very seriously and puts tremendous effort and resources toward making sure all team members are appreciated and included. I love that the company supports conscious inclusion by ensuring open dialogue, knowledge through education and leadership accountability. I also appreciate the use of employee groups to give people a voice in shaping the company culture. According to what I read about your diversity and inclusion mission, your focus on diversity and inclusion is at the heart of your values, and you create an environment where all people have a sense of belonging and can thrive to be their best."
7.
If you were hired today, what would you accomplish first?
When you start a new position it is important to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate.

Rachelle's Answer #1
"When we were speaking earlier, about sales targets in this position, you mentioned that most new sales professionals hit their KPI's after 120 days. If I were hired today, my goal would be to exceed my KPI's after the first 90 days. I plan to make a positive impact very quickly."
Michelle's Answer #2
"If I were hired today I would place my focus where you have the greatest need. In my opinion, the biggest impact I can make is through being a dedicated employee."
8.
Would you say you focus more on reasons why change will not work rather than adapting to new changes?
When a change occurs in the workplace do you view it positively or do you resist the change? Talk to the interviewer about how you adapt to change.

Rachelle's Answer #1
"When a change occurs in the workplace I initially try to balance the pros and the cons before reacting. Overall I would say that I prefer to focus on why the changes will work. I am a positive person by nature, and as long as the reasons behind change and the potential benefits of implementing that change are clearly communicated by leadership, I've found that most team members will be generally accepting."
Michelle's Answer #2
"I am happy to adapt to changes as long as they make sense and help with productivity. I am a team player and will always choose the positive side of things rather than dwelling on potential difficulties. I'm also very pragmatic and understand the concept of 'adapt or die.' I know that any successful organization must continually adapt to its environment in order to ultimately thrive, so change within the workplace is entirely expected."
9.
When did you realize that you wanted a career in fashion?
The interviewer would like to know what led you to a career in fashion. Talk about your passion for the industry and where it all started. You can draw on some personal points but try to keep your answer brief and to the point.

Rachelle's Answer #1
"I have had an interest in fashion ever since I was a child. I would create outfits for my dolls and do fashion shows with my friends. My passion for the industry has been present from the beginning."
Michelle's Answer #2
"I realized in my teens that fashion was so much more than just the clothes you wear. In 9th grade I did a presentation on the evolution of fashion. The research I conducted really opened my eyes to the statements that designers make through their collections. I was hooked!"
10.
What questions do you have for me about working with Ralph Lauren?
It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site!

Rachelle's Answer #1
"Thank you very much; I do have a few questions for you. First and foremost, what is the company's long-term vision for this particular role, and one year from now, how will you know that the new employee has been successful? What does that success look like?"
Michelle's Answer #2
"Thank you for asking - I do have a few questions. What is top of mind when it comes to filling this role? Also, what types of career growth opportunities would follow this position? And lastly, do you have internal candidates who are also interviewing for this position?"
11.
What is your favorite Ralph Lauren product and what do you love about it?
Display to the interviewer that you know the Ralph Lauren brand from your own personal experience - what does it mean to you? Showing that you have that kind of personal connection can indicate the level of passion you'll bring to this new role.

Rachelle's Answer #1
"I hope this doesn't sound too boring, but I love a Ralph Lauren white cotton Oxford shirt. I have one now that I love to wear with jeans and flats or jeans and riding boots, and I think it's probably the 10th one I've owned over the years. I always have to have one on hand; it's perfect for casual weekends or even business meetings with a nice skirt and jacket."
Michelle's Answer #2
"Hands-down, my favorite Ralph Lauren product is my Ralph Lauren Romance perfume. I got hooked on Romance as a teenager, and I've never gotten over the addiction. It's my go-to scent. it's such a wonderful blend of rose and citrus that it manages to be both sweet and fresh as the same time. I haven't found anything to beat it!"
12.
What can you tell me about the Ralph Lauren culture?
Before your interview, take the time to research a little bit about the Ralph Lauren culture. What does it mean to work there and what are the expectations for fitting in with the rest of the team? What qualities define a Ralph Lauren employee.

Rachelle's Answer #1
"I've enjoying researching the Ralph Laurent culture. From what I understand, your team is defined by its passion to forge ahead to evolve the company's legacy of excellence. Ralph Lauren himself is such a paragon of work ethic, determination and ambition that I can't imagine the whole company wouldn't be infused with that kind of spirit, which sounds very exciting to me."
Michelle's Answer #2
"'I love what I've learned about the Ralph Lauren culture in preparation for this interview. It sounds like belonging is very important to the company culture - your work together as one team, but you also value individuality, which is so important. I'm particularly excited about the RL Idea Lab, a place to let all voices be heard, engaged and elevated."
13.
Have you progressed in your career as you have expected?
Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. Talk to the interviewer about your career progression and what you would like to see in the future.

Rachelle's Answer #1
"Overall, my career has progressed a touch slower than I would have liked. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have have made a point to learn as much as I possibly can, no matter the specific position or implied career path. I feel that this particular position is a reasonable next step to take my career in a satisfying direction."
Michelle's Answer #2
"I am very happy with my career progression thus far. I've been so fortunate that great opportunities have come my way at the best times, and I've been positioned in such a way as to be able to take advantage of them. Overall, I believe that this position with Ralph Lauren is a positive fit for me at this stage in my career, plus the kind of team environment and ambition-focused culture I'm seeking. "
14.
What can you tell me about the way Ralph Lauren develops its employees?
The company wants to see that you've done some research into what your future could look like at Ralph Lauren. Take the time to scan the company website and find out everything you can about employee development so that you can speak confidently.

Rachelle's Answer #1
"I was very encouraged to see that Ralph Lauren values life-long learners and is committed to providing the tools and resources for employees to navigate a career journey fueled by passion. That's very important to me right now in making a career move. I'm thankful that Ralph Lauren seems to offer a number of opportunities and resources, in addition to encouraging its team members to never stop learning, stretching and developing as valuable members of a global team."
Michelle's Answer #2
"I am very excited by what I've learned about the Ralph Lauren talent development approach. I see that the company is deeply invested in employees' personal development and offers continuous learning opportunities ranging from on-the job training to peer-to-peer collaboration and formal training both inside and outside the Company. I love the company's statement that your career doesn't have to be a straight line, but can be thought of more as a shoelace. I'm also very encouraged that Ralph Lauren offers job rotations - because the way your skills, talents, and passions tie together are how you find your best self. Overall, it seems like a comprehensive and effective approach."
15.
What career path interests you the most in this company?
This is where it is really important to have completed some research on the interviewing company. Be sure to envision where you can see yourself fitting, and growing, with the organization prior to your interview. Do some research on what a career path could look like with this particular company.

Rachelle's Answer #1
"What interests me most about your company is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into a Territory Sales role, then a Regional Manager position. Eventually, a Director of Sales or Marketing position would be ideal. Of course, I understand that this will take many years of dedication and hard work."
Michelle's Answer #2
"I am interested in a variety of paths with your company. I could absolutely see myself working in your sales and marketing department as I further my knowledge on your product and collections. I'd really like to look into the options you offer for job rotations - I believe doing so can offer invaluable experience and knowledge of various roles and paths within the company."
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Phone
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Leadership
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Fashion Designer
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Design Consultant
Exhibit Designer
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27 Ralph Lauren Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Interview Questions
  1. Ralph Lauren is a global brand with employees from all over the world. What is your experience working with a diverse group of people?
  2. Do you think it is possible to be a good team member, yet disagree with the leader?
  3. At Ralph Lauren, we want to make sure we are the right fit for our employees. Describe to me your ideal employer.
  4. Tell me about your last visit to a Club Monaco store. What was your experience like?
  5. We work hard to keep a harmonious workplace culture at Ralph Lauren. Have you ever had a conflict with a manager? How did you resolve it?
  6. What do you know about the Ralph Lauren Diversity and Inclusion Mission?
  7. If you were hired today, what would you accomplish first?
  8. Would you say you focus more on reasons why change will not work rather than adapting to new changes?
  9. When did you realize that you wanted a career in fashion?
  10. What questions do you have for me about working with Ralph Lauren?
  11. What is your favorite Ralph Lauren product and what do you love about it?
  12. What can you tell me about the Ralph Lauren culture?
  13. Have you progressed in your career as you have expected?
  14. What can you tell me about the way Ralph Lauren develops its employees?
  15. What career path interests you the most in this company?
  16. Outside of work, what type of creative activities do you like to pursue?
  17. What are your salary expectations?
  18. Teamwork is important to us at Ralph Lauren. Why do you consider yourself a team player?
  19. What type of work environment allows you to be the most productive?
  20. Excellent customer service is very important to us at Ralph Lauren. How do you handle challenging customers?
  21. Would your former or current boss describe you as a worker who gladly goes the extra mile to complete their tasks?
  22. Sales performance is very important to Ralph Lauren. How do you plan to contribute to our profitability?
  23. When have you had to adapt to change?
  24. What does it mean to you when Ralph Lauren says that his brand is about living?
  25. How do you stay on top of trends in the fashion industry?
  26. Your current employer has a strong reputation in the fashion industry. Why do you want to work for Ralph Lauren?
  27. In your opinion, which designer has been the biggest fashion trailblazer in the past decade?
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