How to Answer: Tell me about a time when communication became an issue when working on a team.
Advice and answer examples written specifically for a Qatar Airways job interview.
28. Tell me about a time when communication became an issue when working on a team.
Why the Interviewer Asks This Question
In looking to hire you on their team at Qatar Airways, your interviewer needs to be assured that you can work your way through any communication hiccup that would come your way on the job. At times, work life in the commercial airline industry can be stressful and hectic. Communication breakdowns can happen and your interviewer needs to hear that you can work through them with ease.
Written by Ryan Brunner on November 11th, 2022
How to Answer
Think back to a time when during your career you experienced some communication issues as part of a team-based setting. As you answer, make sure your example can clearly highlight what the issue was and how you worked your way through clearing the lines of communication to provide a great result. Make sure your interviewer walks away from your time together knowing that you are an employee that would join Qatar Airways with a great ability to communicate in the toughest situations.
Written by Ryan Brunner on November 11th, 2022
1st Answer Example
"I worked on a team to solve a problem that could have potential effects on our ability to grow the business and reach our goals. Each person on the team was tasked with a different aspect, such as gathering data and analyzing it. We came together to discuss the results but couldn't seem to agree. We were struggling to listen to each person's opinion. I explained my observation, and I suggested we give each person a chance to talk through their findings and opinions, which helped us take a more collaborative approach. It was certainly a struggle for some at first, but I stayed diligent in guiding the conversation so every person had input."
Written by Ryan Brunner on November 11th, 2022
2nd Answer Example
"My current company recently went through a merger, which has caused a lack of communication between the team as thoughts of job security flood people. I suggested to my department head that we have a team-building event to gather everyone together. I helped plan the event with my leader and it really helped to remind our group that we are still a team that can talk and share our true feelings and input."
Written by Ryan Brunner on November 11th, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
1. Bird strike on eng 5 which had to be
2. Cabin related defects.
4. Refuel fault prior to refueling.
3. Refueling + transit chk.
I had a bit of a debrief with my team and laid down the plan of action. However, I noticed that one of the techs wasn't working to plan. I felt that he did not perhaps listen to my initial communication or that he wasn't following the discussed plan of action. I wanted to find out the exact reason for this.
I quietly pulled him out of the process and in private, I asked him if he had properly understood my recommendation. I found out that there had been some miscommunication and subsequently made sure that the plan was once again communicated to him in a more clear manner and I made sure that he fully understood what was required and also the gravity of the situation.
I realized that he did reciprocate in the desired manner."
Rachelle's Feedback
Anonymous Answer
Rachelle's Feedback