At PepsiCo, we seek to hire leaders. Tell me about a time you took the initiative to improve work-related procedures.

Why the Interviewer Asks This Question
How to Answer
1st Entry Level Example
1st Answer Example
2nd Answer Example

Regardless of how junior or senior your role is at a company, you must demonstrate that you hold the traits of a good leader and use these traits to effect positive change in the workplace. Your interviewer wants to ensure that you are a good leader and will exercise your leadership capacity in a new role with PepsiCo.

This question is the perfect opportunity to demonstrate your initiative and creativity. Think about a time you proposed a change in the workplace that led to positive effects. It's okay if it was only a small change, especially if you are early on in your career.

"I volunteered for a small, local organization while in school. I noticed that the onboarding of new volunteers was very disorganized and chaotic. Once I got settled into my role there, I volunteered to create a streamlined onboarding process for new volunteers. It included an orientation schedule and agenda with different leaders covering certain topics. I also printed all the paperwork and made packets so everything was in one place. I surveyed the new volunteers, and all rated the onboarding and orientation process as excellent!"

"In my previous role, I recognized that our team needed a training program to bring others in at a quicker rate. I took the initiative to create the training program, playbook, and schedule and incorporated all the work we did in a way that people could easily replicate. The team loved having it and found the training program quite useful and efficient."

"I recently made suggestions to my manager about the team messaging application we used. I found a team-based app that offered a lower monthly cost with added features. He took the suggestion, and it has worked well for our team! The company was happy with the cost savings as well."