Practice 33 Peet's Coffee and Tea interview questions covering coffee knowledge, customer service, and retail passion.
Question 15 of 33
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Carly Zucker is an Instructional Designer who creates online training and classes for university and K-12 students.
Display to the interviewer that you can do more than the bare minimum. Show that you can react when you see that your employer has a need that goes beyond your usual day-to-day expectations.

Carly Zucker is an Instructional Designer who creates online training and classes for university and K-12 students.
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with another complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but it also benefited the entire team."

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Written by Carly Zucker
33 Questions & Answers • Peets Coffee and Tea

By Carly

By Carly