Our employees can experience a wide array of emotions in a workday at MediClinic. Have your emotions ever interfered with your job performance?

"Everyone is emotional to a certain degree, and I consider myself kind-hearted and open. These traits led me to a career in the healthcare field. No matter how hard a day can be, I choose to focus on the positives. For instance, if we are close to losing a patient, I will focus on positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift, no matter the emotions that come my way."

"This is a great question. I would say that while I experience the same emotions as my patients, I don't let them overtake me for long, and they have never interfered with my job performance. We've all had severe cases where a child dies or you have to give someone a cancer diagnosis. It's professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story; it's the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."

Focus on letting the interviewer know you are human and have emotions, but that you do not let them interfere with your job performance. Describe how you overcome your feelings to stay in the provider mindset.