Magellan Health Mock Interview

Practice 30 Magellan Health interview questions covering behavioral health expertise, care coordination, and utilization management.

Question 14 of 30

When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

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Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Have you ever had to take on a task or a role that you felt was over your experience level? Talk to the interviewer about a time when you have dealt with this type of situation. What was the outcome, and what did you learn?

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. I knew the basics but was certainly not trained on the specifics of the role. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Once my manager returned she was very pleased with the progress that I made, and I received a promotion."

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"At times, I will be asked to perform tasks in our computer system that I am not completely familiar with. When this happens, I will not ask for help right away. Rather, I will search for the answer either in our manuals or online. I am comfortable taking on new tasks and enjoy learning new skills."

Anonymous Answer

When we first opened the private practice, although it was a shared task, It was decided that I will be charge of billing. We have purchased a new billing software, and this is something that I am not familiar at all. I had previous experience in billing but was never exposed to the software that we just acquired. I went through training but it was a challenge when you start doing it on your own. I learned a lot by referring to the manual or by calling technical support. Eventually, I was the one doing the training when a new staff comes in, or I'm the go-to person when there's a problem or issue with billing.

Rachelle's Feedback

This example is excellent! Beware of changing tenses in conversation as that shift can become confusing. I have reworded slightly, below.

"When we first opened the private practice, although it was a shared task, it was decided that I would take charge of billing. We purchased a new billing software, one that I was not familiar with at all. I had previous experience in billing but not in this particular software. I went through training, and I learned a lot by referring to the manual or by calling technical support. Eventually, I became the one tackling billing issues and training new staff on the software."

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30Magellan Health Interview Questions & Answers

1.At Magellan Health we seek to hire healthcare professionals who have passion for our industry. If you could increase public awareness on any healthcare related issue, which would you choose?

2.At Magellan Health we seek to hire individuals dedicated to their professional development. If you could improve your knowledge on any healthcare related topic, which would you choose?

3.At Magellan Health we see a lot of candidate interest for positions such as this. Why are you the best candidate for us?

4.There are many options for employment in the healthcare field. Why do you want to work for Magellan Health?

5.What type of career growth would you like to see with Magellan Health? How can we help you to advance?

6.In your opinion, what is the most important quality you can possess as a healthcare professional?

7.Working in healthcare is a very demanding career path. What keeps you motivated on the hardest days?

8.At Magellan Health we seek to hire individuals who value education. Walk me through your related post-secondary education. Where did you struggle the most? Which courses were your favorite?

9.What do you feel we do best here at Magellan Health?

10.What do you know about the workplace culture at Magellan Health? What is your ideal workplace environment?

11.In your opinion, what has been the greatest advancement in healthcare this year? How do you stay up to date on new trends and breakthroughs in the healthcare industry?

Magellan Health Mock Interview

When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

30Magellan Health Interview Questions & Answers

1.At Magellan Health we seek to hire healthcare professionals who have passion for our industry. If you could increase public awareness on any healthcare related issue, which would you choose?

2.At Magellan Health we seek to hire individuals dedicated to their professional development. If you could improve your knowledge on any healthcare related topic, which would you choose?

3.At Magellan Health we see a lot of candidate interest for positions such as this. Why are you the best candidate for us?

4.There are many options for employment in the healthcare field. Why do you want to work for Magellan Health?

5.What type of career growth would you like to see with Magellan Health? How can we help you to advance?

6.In your opinion, what is the most important quality you can possess as a healthcare professional?

7.Working in healthcare is a very demanding career path. What keeps you motivated on the hardest days?

8.At Magellan Health we seek to hire individuals who value education. Walk me through your related post-secondary education. Where did you struggle the most? Which courses were your favorite?

9.What do you feel we do best here at Magellan Health?

10.What do you know about the workplace culture at Magellan Health? What is your ideal workplace environment?

11.In your opinion, what has been the greatest advancement in healthcare this year? How do you stay up to date on new trends and breakthroughs in the healthcare industry?

12.Tell me about your greatest work related accomplishment.

13.In the healthcare industry, problems arise frequently. When a major problem arises, what is your first reaction?

14.When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

15.Do you consider yourself a patient person? How do you increase your patience level in challenging situations?

16.Do you think it is possible to be a good team member, yet disagree with the leader?

17.What is your greatest weakness?

18.What is your personal mission statement?

19.When are your leadership skills the most effective?

20.Rate your communication skills from 1-10 with proper examples backing your given rating.

21.How do you handle communicating bad news to a fellow worker or subordinate?

22.If you were not able to be in the healthcare profession, what other careers do you see yourself doing?

23.Do you think honesty is always the best policy?

24.How do you determine priorities when you have multiple projects due?

25.How would your co-workers describe your attention to detail?

26.What are your salary expectations?

27.What makes you a great problem solver?

28.What do you think might be the greatest challenges faced in this job? How will you overcome these challenges?

29.Who has inspired you in your life and why?

30.How do you manage your time, even on the busiest days?