Magellan Health Mock Interview
Practice 30 Magellan Health interview questions covering behavioral health expertise, care coordination, and utilization management.
Question 13 of 30
In the healthcare industry, problems arise frequently. When a major problem arises, what is your first reaction?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will significantly determine how you fit with their existing team.
Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting impulsively when a problem occurs.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When a major problem arises, my first instinct is to take a step back and absorb what just happened. I then go into "
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have taught myself to become much calmer with my first reactions when problems arise. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated."
Anonymous Answer
My first reaction to a problem would be to step back & try to figure out what caused the problem. It is extremely important to gather all pertinent information regarding the issue/problem. When all facts are on the table, it is easier to find a solution.
Rachelle's Feedback
Good! Your answer shows an ability to troubleshoot while placing an emphasis on research rather than being reactionary.
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