How to Answer: What sources do you look to when solving complicated problems?
Advice and answer examples written specifically for a General Electric job interview.
38. What sources do you look to when solving complicated problems?
How to Answer
The interviewer wants to know that you can think outside the box or even ask for help when you are stuck on a complicated problem. Show the interviewer that you are knowledgeable and equipped to handle these types of scenarios.
Written by Kevin Downey on May 5th, 2022
Pro Tip
Maybe you look to a mentor or boss for advice. Perhaps you have handbooks, manuals, and systems you turn to for help. Offer some relevant examples based on your industry.
If you work in the medical field, you may turn to textbooks, online research, colleagues, or even a patient's history to find the right solution. If you work in customer service, you may ask the customer what they need to find the best way to solve the problem.
Written by Kevin Downey on May 5th, 2022
Answer Example
"When I am faced with a complicated problem, I look to the resources that my current company has provided me. The answer is almost always in there. If it's more of a moral dilemma than a knowledge-based dilemma, I ask my supervisor for his opinion since I value him as a mentor and expert in our industry."
Written by Kevin Downey on May 5th, 2022