Fiserv Mock Interview

To help you prepare for a Fiserv job interview, here are 33 interview questions and answer examples.

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Question 1 of 33

At Fiserv we have detailed procedures in place for client technical support. What would you do if those procedures did not appear to be working?

How to Answer

The interviewer would like to understand how you handle high-pressure situations and unexpected difficulties in the workplace. Discuss the steps you would take if this situation happened to you.

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List of 33 Fiserv Interview Questions & Answers

Click on the interview question to open our answer advice and answer examples

  • 1.

    At Fiserv we have detailed procedures in place for client technical support. What would you do if those procedures did not appear to be working?

  • 2.

    At Fiserv we seek to hire those with a passion for the IT industry. How do you stay up to date on industry changes and current events?

  • 3.

    We put a great deal of pride in our customer service at Fiserv. How will you contribute to our high customer service standards?

  • 4.

    Fiserv seeks to hire those with above average communication skills. Describe your communication style to me.

  • 5.

    Our industry is a competitive one. Why do you specifically want to work for Fiserv?

  • 6.

    Walk me through your post-secondary education and how it will help you in your career with Fiserv.

  • 7.

    At Fiserv we deal with sensitive and confidential client information. Are you willing to complete a full background check?

  • 8.

    At Fiserv we believe in continued education of our employees. If you could take a course or workshop on any topic, what would you choose?

  • 9.

    What are your thoughts on web-based, click to chat support solutions?

  • 10.

    What questions do you have for me about Fiserv?

  • 11.

    Tell me about your experience in the field of IT services.

  • 12.

    Would you be willing to work over 40 hours a week?

  • 13.

    What part of this career brings you the most stress?

  • 14.

    Give me an example of a time when you had to be extra diligent in order to meet a deadline.

  • 15.

    What are your salary expectations?

  • 16.

    How do you make tough decisions knowing they will affect your entire team?

  • 17.

    Tell me something about yourself that I wouldn't know from reading your resume.

  • 18.

    What characteristics or events have contributed towards your success as a leader?

  • 19.

    How do you evaluate success among your team members?

  • 20.

    Describe to me your ideal employer.

  • 21.

    Have you ever broken a confidentiality agreement?

  • 22.

    We are asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?

  • 23.

    Do you always double check or proofread your work?

  • 24.

    When have you had to change a major component of your project due to new information being presented?

  • 25.

    When you suffer a setback, how does that emotionally affect you and your work?

  • 26.

    How would your most recent manager describe you?

  • 27.

    When have you worked amongst a diverse group of people?

  • 28.

    Would you say you are a better verbal or written communicator?

  • 29.

    What type of manager brings out the best in you?

  • 30.

    Have you progressed in your career as you have expected?

  • 31.

    Why is this job with Fiserv right for you, at this time in your career?

  • 32.

    What decisions did you routinely make in your last position?

  • 33.

    If you were hired today, what would you accomplish first?