CBP has put a lot of resources and effort into ensuring they fully embrace equal opportunity, diversity, and inclusion. To CBP, 'diversity and inclusion management is the ability of an organization to create an environment in which differences are valued and integrated into every part of an organization's operations and leveraged to improve performance.'
Before your interview, take the time to review the Diversity and Inclusion Strategic Plan, released by CBP. You can find this information on the CBP.gov website. Customs and Border Protection has also provided Diversity FAQs to address a candidate's most frequently asked questions, such as what is the purpose of the plan, and what are the agency's overall diversity goals? Comb through their website for available documents and releases on diversity and inclusion. Then, work to create a specific and tailored response in regards to the ways that you will support and encourage their efforts.
"I read a great deal about the CBP Diversity and Inclusion Program as well as the committee's four goals. First, CBP is looking to create a diverse, inclusive, and engaged workforce where diversity is fostered and valued. I will encourage this effort by wholeheartedly supporting my team members regardless of race, ethnicity, age, ability, language, gender, orientation, or religion. I will take every opportunity that I can to learn about other cultures through CBP educational forums and will embrace and appreciate those different from me. Lastly, I understand that CBP conducts community outreach activities in a variety of communities to educate and approach a diverse range of recruits, including unrepresented minority communities. I would like to be involved in those efforts as soon as possible."