Master 31 Express Scripts interview questions covering PBM operations, healthcare delivery, and patient outcomes.
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Express Scripts strives to get better together through collaboration with clients and partners of the business and chances are good that your potential job with the organization will put you working closely with others outside of the organization. Because of the large numbers of customers and patients that Express Scripts works with, it is human nature that there will conflict along the way in spots and your interviewer will be looking to get insight on your ability to work well with others when times get tough. Think of a time where you had to do this with a particular person or group of people. Keep your answer focused on your ability to work with anyone towards a goal much larger than yourself and the team.

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"My career path to becoming a Project Manager in the healthcare field has placed me with some very dynamic teams and individuals that I've had to partner with. When doing consulting work, I was working with a team of leaders from a small private clinic to revamp their practice optimization. During the initial meetings on this project, it became evident that the CEO of the organization wouldn't be a team player and was trying to call all of the shots. After about the third meeting, I asked if he and I could speak following the meeting. I approached him from the standpoint that I was hired to consult and lead the project and that if he wanted to make all of the decisions himself that he should just do so without input from others on the team. This conversation was really a turning point for him because he didn't personally realize that he had become so dominant in the conversations and no other members of the team would call him out. In the end, he was very appreciative of my effort to talk to him face to face to help the team as a whole."

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Written by Ryan Brunner
31 Questions & Answers • Express Scripts

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