At Express Scripts, a vital function of any position is the ability to work closely with our clients and partners to deliver excellent results. Talk about a time you had to be a team player in a difficult environment. What made it difficult?

"My career path to becoming a Project Manager in the healthcare field has placed me with some very dynamic teams and individuals that I've had to partner with. When doing consulting work, I was working with a team of leaders from a small private clinic to revamp their practice optimization. During the initial meetings on this project, it became evident that the CEO of the organization wouldn't be a team player and was trying to call all of the shots. After about the third meeting, I asked if he and I could speak following the meeting. I approached him from the standpoint that I was hired to consult and lead the project and that if he wanted to make all of the decisions himself that he should just do so without input from others on the team. This conversation was really a turning point for him because he didn't personally realize that he had become so dominant in the conversations and no other members of the team would call him out. In the end, he was very appreciative of my effort to talk to him face to face to help the team as a whole."