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Ergon Energy Queensland Mock Interview

Question 3 of 30 for our Ergon Energy Queensland Mock Interview

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Question 3 of 30

Have you personally used the services of Ergon Energy Queensland? If so, what was your overall experience?

"I have been a customer of Ergon Energy Queensland Pty Ltd. for three years now. My experience has been a positive one. I specifically recall last year when my invoice was incorrect. I called the customer service line, and the representative was helpful and friendly. I have recommended Ergon Energy Queensland Pty Ltd. to my friends and family in the past."

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How to Answer: Have you personally used the services of Ergon Energy Queensland? If so, what was your overall experience?

Advice and answer examples written specifically for an Ergon Energy Queensland job interview.

  • 3. Have you personally used the services of Ergon Energy Queensland? If so, what was your overall experience?

      How to Answer

      The interviewer would like to know if you have had the pleasure of experiencing the products/services of Ergon Energy Queensland Pty Ltd. first hand. You should always have some personal experience with the company before going to your first interview. If you are not a customer of Ergon Energy Queensland Pty Ltd. then perhaps you could call their office to inquire about their utility services. This way, you can comment on the customer service that you received. Big or small, be prepared to say YES - you have experienced Ergon Energy Queensland Pty Ltd. first hand.

      1st Answer Example

      "I have been a customer of Ergon Energy Queensland Pty Ltd. for three years now. My experience has been a positive one. I specifically recall last year when my invoice was incorrect. I called the customer service line, and the representative was helpful and friendly. I have recommended Ergon Energy Queensland Pty Ltd. to my friends and family in the past."

      2nd Answer Example

      "I have not been a direct customer of Ergon Energy Queensland Pty Ltd.; however, I did call into your customer service department a couple of weeks ago to discuss the possibility of changing my services over to you. Unfortunately, I am on a contract with one of your competitors until the end of November. My experience with Ergon Energy Queensland Pty Ltd. was great so I will be switching over to you as soon as I am able."

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I have been a customer of Ergon for 33 years. My experience has always been positive. We have solar panels and love the payback on these. We occasionally have issues with our dog as my son locks him inside and if the reader cannot see him he does not come in and we understand this completely. We have done our own readings on these occasions. We are always advised ahead of time of the expected reading date."

      Jaymie's Feedback

      It sounds like you're a long-time customer! You did a good job only sharing positive experiences with the interviewer.

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