Practice 32 Dollar Tree interview questions covering customer service, merchandising, and retail operations.
Question 32 of 32
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Proper planning will get you far, but sometimes life happens, and you'll need a plan B. Think about some of the variables in your life that could affect your ability to arrive on time for work. Sick children, traffic, car breakdowns... the list goes on. It may not be possible for everything to work out so smoothly, getting your shift covered or still making it to work on time. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I stay calm and composed when issues arise. My dad got rear ended one time when driving me to school. I texted my friend to see if she could tell my teacher what happened. I explained the situation to my teacher when I got to class. If this happened on my way to work, I would call ahead of time to ensure someone could cover my shift."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I hope never to be late! When I started working at a restaurant at sixteen years old, we were taught the adage of 'if you're on time, you're late,' so I've worked to implement that into my life. I always try to arrive 15 minutes early, but there are unforeseen circumstances that can arise. I handle surprises using common sense and keeping courtesy to others top of mind."

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Anonymous Answer
I stay calm and composed when issues arise, just last year my wife was in a fender bender, and I couldn't get to work on time, so I called my district manager and told him what had happened, and he said take care of your wife and the situation. The most important thing is to contact your immediate supervisor to let them know what happened. Unfortunately, things happen that you can't control.

Lauren's Feedback
I am glad that you are honest, because some candidates would say they have never been late or have missed work. I enhanced your example to show your positive rapport with the manager. Any person in leadership must "fit in" with pre-existing leaders. I want the interviewer to know that you are management-level material and higher.
When issues arise, I am a person who remains calm and composed. My wife got into a minor car accident one morning, which resulted in me being late. As soon as she called me, I notified the District Manager. The DM and I have a great relationship and knows that I am never late or missing from work. The DM was very understanding and told me to take care of my wife and the situation. That morning I was thankful that my employer knew my work ethic and valued me as a person.
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Written by Rachelle Enns
32 Questions & Answers • Dollar Tree

By Rachelle

By Rachelle