How to Answer: Dollar Tree puts customer service first. How do you ensure that you always put the customers' needs first?
Advice and answer examples written specifically for a Dollar Tree job interview.
2. Dollar Tree puts customer service first. How do you ensure that you always put the customers' needs first?
How to Answer
Retail environments are competitive, and business can go down with one honest mistake. Discuss with the interviewer how you ensure that your customers receive the best service from you.
1st Answer Example
"I have a rule always to treat my customers how I would want treatment in a store or establishment. Customer service is vital to a company's success."
2nd Answer Example
"I ensure that my customers' needs are met by actively listening to them and also asking the right questions. Treat others as you want to be treated. It's a good rule to live by."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
"Customer satisfaction largely impacts customer loyalty. I ensure that customers are equally pleased with the products we as they are with their customer service experience. Simply put, I treat others the way I like being treated. I, too, am a consistent customer of the Dollar Tree, so I create the environment I wish to shop in. Helpfulness and a positive attitude go a long way, so I put my best foot forward every day at work."
Lauren's Feedback
You bring up two important points regarding customer service and the company's reliance on happy customers. I assisted with alternate wording.
"Customer satisfaction largely impacts customer loyalty. I ensure that customers are equally pleased with the products we as they are with their customer service experience. Simply put, I treat others the way I like being treated. I, too, am a consistent customer of the Dollar Tree, so I create the environment I wish to shop in. Helpfulness and a positive attitude go a long way, so I put my best foot forward every day at work."