Practice 30 Department of Veterans Affairs interview questions covering mission commitment, veteran-centered care, and federal service values.
Question 5 of 30
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question goes deeper than working with a challenging co-worker. Its true nature is in determining how easy you are to work with. They're curious what you do to foster a more collaborative environment. Delving deeper into overcoming personal differences, their ideal candidate will exhibit leadership skills by stepping outside of their comfort zone. This requires enhanced communication and a "can-do" team mentality.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Soft people skills and being able to non-defensively communicate with a wide range of personalities are traits of strong leadership. Investing the time to work with employees who take more effort to get on the same page makes for a much stronger team. However, providing several examples of difficult co-workers you worked with could betray your narrative. Rather than siding with your perspective of working with multiple difficult employees, they might wonder if those multiple employees were working with the one problem employee--you.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"There are rare occasions where I ended up having difficulty befriending someone on the team. My trick is to identify the culprit for the friction. Some people are sensitive and perhaps more guarded when meeting and trusting someone new. Trust is earned. So, if I haven't earned their trust, I'll examine why. Their range of experience differs from mine, so I never assume where they're coming from. What I aim to find out is if I'm the anomaly or if they don't get along with most of the team. There were two occasions where I faced this, and both times they had a strong comaraderie with only one other person on the team and the rest of us were just there. In both cases, they were more analytical/introverted personalities, and that's fine. If they have a reason for being guarded around new people, that's fine too. I give them their space, never take it personally, and ensure they know I am there, with positivity, should they need anything. We're still on the same team, and I want them to know I can be trusted."

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I have had this happen at least 2 times during my career. I let the person know that I am available for any work-related needs. I remained cordial and professional. I take pride in being a team player.

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You're off to a good start. Can you describe what made this coworker difficult to work with or get along with? Try to stick to facts and behaviors and avoid speaking negatively about their character. What efforts did you make to build a relationship, and what contributed to the failure?
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Written by Kevin Downey
30 Questions & Answers • Department of Veterans Affairs

By Kevin

By Kevin