Top 25 Costco Interview Questions and Answers

Question 1 of 25

Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
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1. Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
Top Answer
I prioritized my tasks by urgency and importance. I am great at organizing my time so I would dedicate time slots in my head for each job and make sure each job was done right and the most important jobs done first.
Second Best
I always prioritize work based on when the provided task needs to be in effect accordingly sort it out and completes them.
3.
By doing tasks in order of importance and if I notice I wont have enough time to finish ask another staff member who can help you.
4.
I looked at all tasks assigned and first completed those with definite deadlines and completed those first. Next I completed the tasks that would bring in the most sales while keeping the store looking presentable for shopping and the tasks I couldn't complete I would ask for help from a co-worker or finish on my next shift assuming the task could be left until then.
5.
I need more time i can handel eaverything.
6.
I organized the tasks from hardest to easiest and made sure to still take my time so that the work is completed good and correctly the first time.
7.
Complete the task based on its urgency. Not having enough time to complete a task is not an excuse.
8.
I worked on high priority ones first and asked for help and delegated so that they would be completed.
9.
Propritizing and time management is very important in the customer service indusrty weather it is a customer in front of me or on the phone i will take prioity of sale.
10.
I stocked sale items first.
2. What motivates you to work hard?
Top Answer
What motivated me to work hard is self satisfaction as well as satisfying others.
Second Best
Like to see what was accomplished at the end. Like to see that I can make a difference.
3.
The satisfaction of a job well done. Not only for my self but also my team members.
4.
Job satisfaction at seeing what I have achieved and recognition of a job well done.
5.
I am very self motivated, I take pride in the work I do. I believe when you complete a job properly and safely and to the best of your abilities, it gives you a level of satisfaction only you can feel.
6.
I am motivated to work hard because I like to see customers and coworkers happy. I also want to excel in everything I do both for my self satisfaction and employer satisfaction.
7.
My mother. Seeing her over the years of busting her butt has made me realize that hard work pay off no matter if you get praise for it or not, at the end of the day being tired from working all day is only a good thing if you know you worked your hardest and you can say I gave it my all.
8.
The customers are what motivate me. If I see a customer that is unsatisfied I feel as if I have failed my job and should work harder.
9.
If my custemer is sutisfide with me it makes me happy and motivate to be a hard working person.
10.
Knowing that customers need there medication to get better and helping anyone who needs help in anything.
3. How do you define good member service?
Top Answer
Bring members best possilble prices on quality brand name merchandise.
Second Best
I define good member service as giving the customer as much information as I can about the stores membership program.
3.
Always have a smile and great attitude. To be on call to the costumers and being helpfully to all members.
4.
Making them feel happier then they did when walked in.
5.
Providing the best customer service, handling all customer issues well and satisfying customer with the best offers on brands.
6.
I think that good member service first starts with having a good base of knowledge about the company and its products and inventory. I also think that making yourself approachable and readily available to help members is a huge factor. These people are members here, so I think being able to establish a connection and relationship with the members is vital to ensure that they always leave the store happy and satisfied with their experience.
7.
Greeting every customer and treating them like family. Fulfilling all the their requests and helping them to have a great shopping experience.
8.
Good member service is making sure the member is satisfied and if they have any questions to give them all your attention.
9.
Having a positive and helpful attitude. Always looking out for customers and their needs.
10.
Smiling, interacting, saying hello, good evening, good small chat. And helping them with whatever. Putting them first.
4. Tell me about a time when you had to work with someone you didn't get along with?
Top Answer
Whenever I work with someone i dont get along with i always keep it professional.
Second Best
I believe working as a team and in order to work as a team we should all act civil we may not have to talk to eachother but in the end thats kind of a good thing because it causes a less dramatic workplace.
3.
I try to get along with everyone, If someone doesn't get along with me its usually their issue. I stay polite and because of my great patience I can tolerate a lot of negative behaviour, usually negative behaviour will end up backfiring on themselves and alienate them from the rest of the co-workers.
4.
We were working.
5.
Worked with a staff member who had poor follow through with customers.... I would attempt to inform this person in a friendly manner of the customers concerns, and ensure follow up was done by the other employee.
6.
Just be kind and curtious and so your job, maybe there having a bad day.
7.
Always look at it in a positive way and follow the principle of team work.
8.
My last Manager liked to yell as his way of giving orders, I just saw it as lack of manners.
9.
I took a step back and worked with the other associate on how we can work together in a friendly manner.
10.
I get along with most people but I am there to do my job not worry about who likes me .
5. Why should we not hire you?
Top Answer
I am extremely dedicated to work. Very hard working and pay attention. Always set myself goals to keep improving.
Second Best
I have the skills required to do well at Costco. I work well in a teamam eager to learn new skills and I have a passion for customer service.
3.
You should hire me because I am a positive team player. I am self motivated and have the skills and abilities to give great customer service. I thrive on a fast paced environment and am always conscious of safety issues.
4.
I am the best candidate for the position. I am a hard worker, easy learner, learn from my mistakes once, and I am always looking for growth and development. This being said, I handle stress well, enjoy working with others, am a team player, encourage others and am a big fan of communication and follow up.
5.
I have ten years experince in customer service I have excellent communication skills I am a hard worker and I am very dedicted to my work.
6.
because I will make a date ugly thanks for the company I am very good people skills , I'm a good team player I like to get my job done as well as often as possibleflexibility
7.
Because you want to find a person who is less eager to work for you so they can slack off and you will have to fire them. It's your choice.
8.
Only will be here for the summer and then I go back to University. Not a long term investment.
9.
I don't think there is a reason not to hire me. I am a hard worker, loyal employee, multi-tasker, reliable and punctual.
10.
Well I feel I have great people skills to create not only a fun place to work but an awesome place to shop.
6. What do you know about Costco's working environment?
Top Answer
It can be hectic as there are a lot of people that do come to Costco but I do know that they take care of their customers first.
Second Best
that is a warehouse wyd much to choose from also clone appliance in anything the house full of family with me
3.
That it is fast paced, your working all the time and at the same time youll be able to help customers with different type of products.
4.
I know Costco is a warehouse that sales bulk items and is fast paced.
5.
It is a warehouse type enviornment and that it is fast paced.
6.
Open 7 days a week, warehouse environment, membership required to shop at costco.
7.
Costco is a positive working enviromment.
8.
I know that it is fast paced and chaotic sometimes, but I know being well organized and working as a team overcomes most obstacles in the customer service industry.
9.
I know costcos work environment is fast paced all workers are to be to work on time, time is not limited but utilizing your time is key.
10.
If a customer asks for discount.
7. How would your references describe you?
Top Answer
Very serious about work, very hardworking. Always working, helpful at times, positive, upbeat.
Second Best
My references will describe me as very reliable, punctual , friendly and always helping out other team mates.
3.
I'm sure they would describe me as energetic, outgoing, willing to cooperate and determined to get any job done. my last boss would most definitely say that i'm eager to learn how to do things correctly.
4.
Hard working, great team worker, organized, Loyal, possitive attitude and I always have a smile on my face.
5.
That I'm an honest hardworking and reliable individual... who always goes above and beyond...
6.
Nice,Hard Worker, Always going the extra mile
7.
I'm a dependable, get alone well with others, and I communicate well with others.
8.
Knowledgeable, friendly, helpful, team player compationate.
9.
They would describe me as a very hard dedicated worker.
10.
Great, on time , making sure everything was done from start to finish, and a great listener, and Happy.
8. Where is your favorite place to shop? Why do you like it?
Top Answer
Costco, excellent quality product, good prices, friendly staff, good return policy.
Second Best
Costco, always have the latest and greatest product at a good price.
3.
the gap because very clean environment you always have smiling faces and they're willing to help you with any and everything and exchanges everytime a very easily done
4.
I like shopping at costco. The employees are always helpful and the wear house is always clean.
5.
Wholesale retailers.
6.
Brampton bacause nice service.
7.
My favorite place to shop is gnc. because it has a wide range of products that accommodate my work out life style.
8.
I like to shop at Costoc, it is a well organized warehouse with pricing to match my budget.
9.
Secondhand stores as it's cheaper or buying bulk.
10.
I don't shop very often but when I do it needs to be a clean a friendly place. I do enjoy shopping at target for those reasons. I have also had the wonderful experience in accompanying my neighbor to Costco for her shopping.
9. What is your best personal trait?
Top Answer
I get along with others no matter what the situation is, very cutious, people person.
Second Best
Positive attitude, always believe in staying happy and helping someone in need.
3.
My best personal trait is my customer service skills. I believe that I exceed in making the customer feel special.
4.
Good people skills, dedicated worker, committed to getting my tasks done.
5.
Dedication is my best personal trait, when it comes to receiving deadlines and following up on them until achieved.
6.
Working with people and adapting to all sorts of stuations.
7.
Personality wise- Im always friendly, rarely grumpy. Life/in general- I have an uncanny ability to learn fast.
8.
My best personal trait is my respect for others and putting their feelings before my own.
9.
The effort and focus I put into my work.
10.
I think my best personal trait is that I am happy and always go that extra bit to give customer satisfaction.
10. Describe to me a perfect retail environment?
Top Answer
A place that is well organized, clean, and arranged in a manner that attracts the customer to every part of the store in a unisom, flowing way. Also a place that has employees that look approachable and ready to help.
Second Best
people are friendly,know their products and where to locate them
3.
A perfect retail environment would have all the merchandise organized,everything would be clean, the employees are friendly, have knowledge of the products and their location.
4.
A structured retail environment,organized merchandise, and a very comfortable customer friendly .
5.
Always happy customers not problems with any merchandise.
6.
Greeted at the door with a smile nod or hello. The workers ask if they can help you, not too much so you can be left alone. Helpful cashiers to see if you need any assisstance.
7.
good leadership, organize, clean ,smiley faces
8.
A perfect retail environment to me is plenty of employees who go out of their way to help the customer in need, knows the store top to bottom, and has a basic knowledge of the most popular items.
9.
Fast, friendly and on time.
10.
The perfect retail environment is when all team members get along and are happy and positive. I also thrive on it being busy.
11. Tell me about a time when it was better to be agreeable in a situation rather than continue the arguement.
Top Answer
I am naturally opposed to arguements, but people don't get upset randomly for no reason. My first instinct is to gauge the situation and understand what that person wants. I keep a calm tone and posture then respond to their comments. My ability to focus on details tends to resolve most issues.
Second Best
There was this time at the track when a customer was trying to argue with me telling me he had given me a 20 rather than a 5 dollar bill. I told him that I have to type in the amount in order to open the drawer. But he still insisted he gave me a 20. After a few minutes of questioning it I decide to agree and say okay sir Im sorry I made a mistake. Then confronted the manager about the loss.
3.
Very important to listen to what that person has to say and to show compassion in the situation so that you can affectively resolve the problem instead of arguing.
4.
With a customer.
5.
There was this time at the track when a customer was trying to argue with me telling me he had given me a 20 rather than a 5 dollar bill. I told him that I have to type in the amount in order to open the drawer. But he still insisted he gave me a 20. After a few minutes of questioning it I decide to agree and say okay sir Im sorry I made a mistake. Then confronted the manager about the loss.
6.
When the customers loyality to the store is on the line.
7.
There was a time when I was working for Credo and there was a new team member. He wanted to try a different way of working on a plan-o-gram. I tried to tell him we had been doing it the same way since we started, but he insisted his was would be better. So I told him we would try his way then. In the end he came around and said that the way we were doing in was better.
8.
Regarding promotions when there would be brain storming sessions on what needs to be done next different ideas keep pouring in and arguments based on it. Finally as a team we agree on one idea and proceed with it.
9.
Its never ok to argue with a member . So I would listen to the problem a find the best solution to fix the problem.
10.
When a customer came back to complain that their car was still culty and they were being quite rude, best to listen and resolve.
12. How do you think you can work in a team environment here at Costco?
Top Answer
Great, I like working with other team members.
Second Best
I would work very effectively in a team environment as I am a team player and believe communication is successful.
3.
Listening well, doing my part and then some, being respesctful of others.
4.
Get to know everyone. Find out what needs to be done and there expectations. Build a connection with coworkers and suprevisors.
5.
Contribute good ideas, hard working, flexible, patient.
6.
Teamwork is key. without teamwork you have nothing.
7.
I get along with people from all different paths in life so i think i could be a goood team player.
8.
being the path whatever position they put me in
9.
I know the costco environment,so I think I can work in a team working.
10.
By Helping my fellow coworkers when they need it through learning different positions and sharing in the responsibility with the group while also upholding my own present positional responsibility given me by the leaders of Costco.
13. What steps do you take to solve a problem?
Top Answer
First see what problem is, try and help, are get someone who can help and follow thru.
Second Best
I try to figure out what the problem is and then visualize what are some ways that can solve the problem.
3.
Listen, write down the issue, check facts, find a solution.
4.
I would look at all the facts and ask the people who are involved in the problem to contribute their input. I would look at all the positive things and negative things and how it will impact others. I would try to find a solution thats cost effective and have the least amount of negativity.
5.
I first take into account exactly what happened that caused the problem, by asking the people involved , and then determine the best possible solution that has little to no consequences and impacts the situation in a positive way.
6.
I would look at all the facts and ask the people who are involved in the problem to contribute their input. I would look at all the positive things and negative things and how it will impact others. I would try to find a solution thats cost effective and have the least amount of negativity.
7.
I try to solve a problem by analising issue,if Ican not I counstaltant my supervizer.
8.
Listen , diffuse, follow proper procedure and policies iand if i dont have authority to make decision go to the next authorized co-worker.
9.
First, identify the problem. 2: collect all relevant information and ask questions if clarity is needed. 3: come to a acceptable solution for all involved.
10.
Talk to the person calmly to try to get at the problem.if I can't help in anyway I refer them to a supervised on duty.
14. You have been out of work for a while, what have you been doing?
Top Answer
School and babysitting.
Second Best
Ive been taking care of my son looking for a job.
3.
home taking care of the kids
4.
Going to school full time.
5.
No i have been working two jobs a tanning salon and accounting office.
6.
No, I am constantly working the one month i was out of work was because I had alot of classes and I was trying to get ahead in my education.
7.
I was semi retired and decided I wanted to go back to work part time.
8.
Before Dairy Queen, I did some college. Otherwise, n/a.
9.
Seeking for the right opportunity to take up the desired job.
10.
I originally quit my previous job because I was going to start school at Georgia Southern. But at the last minute, I decided to back off on loans, and try to stay out of as much debt as possible. So for this past month, I have switched schools and applied somewhere closer to home. Where I have been completing forms, turning them in, and finding housing for myself.
15. Name your three best qualities?
Top Answer
Hard work, positive attitude and good time management skills.
Second Best
Honest compassionate ambitious...
3.
enjoy the job, hardwork, punctual.
4.
I am reliable, hardworking and determined.
5.
Dedicated employeeCustomer service orientedMutli tasking and works well under pressure.
6.
Loyal, possitive attitude and hard working.
7.
My three best qualities are my willingness to learn, communication is one of my strong qualities but also is my ability to listen, and my work ethic.
8.
Honesty...Compassion...dependable...
9.
Im grat multitasker, im fast and great with customers.
10.
Hardworking...Reliable...Friendly.
16. How does Costco fit into your overall career plans?
Top Answer
I consider it into my growth strategy and look forward to grow towards the higher managerial roles.
Second Best
I have wanted to return to retail for a while and Costco is a big company with many different departments and they promote from within or you can move into another area.
3.
I look forward to a long and satisfying career and am excited to see where I end up.
4.
By meeting new people and becoming a great employee of you company.
5.
Want to finish out with costco many different opportunities to grow and advance. Great company cares about employees.
6.
I would like to start from the bottom to top and become a store manager.
7.
I see myself learning and growing and learn new skills.
8.
Well as the company offer promotion from within and this is what I am looking for.
9.
I am looking for a long term career, meeting new people and becoming a better employee.
10.
I am looking for a position like this for a company that is as dedicated to their employees as I would be to the company. I am looking to find a fit where I can make this a long term career.
17. Describe a time when you had to sacrifice quality to complete a job?
Top Answer
I was detailing a car and a customer requested it be done within a particular amount of time. This time was less than the time normally spent being thorough on a detail job. It was completed in time, however not to the standards we hold ourselves to when doing a detail.
Second Best
I think that you should put quality to completing every job or else it won't be complete.
3.
Time constrained project in school.
4.
When business starts t get busy and you just dont have time to smile or have small chit chat with customers is a time where i would sacrifice quality of customer service in this sense to keep the line moving
5.
This has never happened.
6.
I don't believe in sacrificing quality you just need to assess the situation and find a solution.
7.
In my last job , there was no sacrificing quality, people want the job done , and correctly.
8.
This had never happened.
9.
I take pride in my quality of work I complete one christmas
10.
I have never sacrificed quality to complete a job. I remember a time when I was under a bit of pressure to finish putting everything back on the shelf to plan-o-gram standards and it was all fiddly items. I was falling behind and asked a coworker to help me finish. Together we got the job done.
18. What is your strength?
Top Answer
Setting continuous goals to keep improving myself as a person.
Second Best
Ability to maintain a cool head in tense situations.
3.
I'm honest,hard working,on time,never likes to stand around,always has to be busy,very clean and organized person.
4.
I am a happy positive person and a great team player.
5.
I have excellent interpersonal skills.
6.
I have great communication and people skills which in return allow me to talk to new people easier than most.
7.
Resourceful and detail-oriented, skilled problem-solver, ability to multitask and a good team player.
8.
My strength would have to be time management. I know how to get my tasks done in a certain amount of time while also getting them done properly and accurately.
9.
I am dependable, hard working, very trainable and have great service skills and experience.
10.
I have many strengths but my number one is I am an honest hard worker.
19. How well do you handle customer complaints?
Top Answer
Very well can stay calm and I dont stress.
Second Best
I always handle customer complaints well because my job is to make sure that their complaint is taken care of and that the customers leave satisfied.
3.
Very well actually, I make sure to stay calm and I actually listen to what the costumer is complaining about and try to the best of my ability to resolve the compliant.
4.
Very well. I have always believed that the customer is always right. So when I handle a situation where a customer is upset, I make sure I listen closely to all of the details, and give them the best assistance I can give them.
5.
I am sorry i tell my superviser.
6.
Depending on the complaint I try to help them to the best of my ability and I always maintain composure when deal with an angry customer and one thing i have learned is to always listen to the customers concerns and if I cant help them I will get my supervisor to see how this situation is best handled.
7.
I can listen to the customer egerly and try to find all and any reslotution by folling police and procedure.
8.
As long as i know what the correct action is, or who i can ask to be assured that i'm helping the customer correctly, i am very polite and quick to help.
9.
Depending on the complaint, I try to help them to the best of my knowledge and abilities , and if they are angry I always maintain my composure. and if i cant help them , I get my supervisor.
10.
Very well. I get all the necessary details from the customer, and let them know I am genuinely interested in rooting out the cause of their complaint. I then take to constructive criticism and use it to analyze how I can better myself, and my team so that we will never receive a similar complaint.
20. What are some of your weaknesses?
Top Answer
Some of my weaknesses is be interviewed and working at the first time because i get nervous and afraid working at the first time because they might get at me for being slow...but i over come my weaknesses when i get along with it.
Second Best
i believe in perfection and afraid to delegate important task to others
3.
I tend to focus on perfecting the littlest of things, which can be bad because it makes me a little slow on the job sometime, but i have fixed this weakness.
4.
I am a perfectionist when working which can make me slow at times. But the end result will be that the job is done right and I can move onto the next job.
5.
A little shy, like things done a certain way so dont always ask someone for help as much as I should.
6.
My weakness can also be classified as a strength. I'm a people pleaser. I tend to put others before me and neglect my own needs which isn't good because in order to acomplish sucess or happiness both parties must be satisfied.
7.
I do not have weaknesses.
8.
I'm a perfectionist and a little ocd about things.
9.
In the past, I have been willing to please others, at the expense of myself.
10.
One of my weaknesses may be that I set my goals too high.
21. Tell me about a time when you went above and beyond for customer service?
Top Answer
I went looking for a product and didnt stop until I found it.
Second Best
A couple of elder ladies ordered food and her burger was not the way she wanted it. She was inside and I acted like a waiter at a restaurant, not just some fast food. Went up to talk to her, went away, back, until she was pleased.
3.
A customer had a son that wasn't gaining weight i gave her information on various weight gainers our weigh protein and signed her up with a gold card with saved 20% on her perchase. i was.
4.
I always try to go above and beyond because if i was in another persons postion i would like someone to help me above and beyond their expectations.
5.
we did not have a product the customer needed I called to other stores to find product. Assisted pt to car. Assist pt with transfers.
6.
Lining up storage and lawn service for a relocated customer.
7.
Treating the customer how you ould hope to be treated if you were in their shoes. Utmost respect, and helping them to the best of your abilities.
8.
I always go avoce and beyond... helping customers decide... takeing them to the products they are looking for helping them pack and or lift their items into carts and cars...whatever their needs are I try to accomadate because that is my natural nature but also cause I represent this company.
9.
I always try to go above and beyond for customers.
10.
Always go above and beyond if something is important to a member contact the right person to get what they want or need.
22. Tell me about your experience in working in retail?
Top Answer
I love talking to customers and helping them in any way I can. I have had a lot of experience working in retail from working at Kmart when I was a teenager in a few different position like checkout operator, front end controller and also in a the plasticware department. Most recently at Bunnings as a register operator in a warehouse inviroment. Duties including serving customers, keeping a clean and safe area, collecting trolleys and helping out on the service desk answering phones and processing returns.
Second Best
I dont have that much experience in retail but I know that you have to know where products are and be able to describe and compare different products to the customer based on their needs and to be able to suggest products that are useful based on that customer.
3.
I have cash experience and i have merchandise experience.
4.
I have enjoyed the human interaction. Satisfying customers and co workers alike in a way that makes them feel valued has made retail work fulfilling and kept me interested.
5.
Take it to the manager and let them know where I found it.
6.
Worked in retail for about 23 yrs as a cashier and did managers responsibilitys but never got the title.
7.
My experience in retail would be in the food area and my position at the cash register has been to offer our sales and amazing deals to our guests.
8.
I have sold a lot of products , I like to try them my self , so I can give my real opinion, and then I have no problem convinceing them to buy.
9.
I have none, but I do figure out what it is like for my boyfriend. He works in a retail environment at Fred Meyers. I do know trying to finding things and assissting customers is a biggie.
10.
Enjoy talking with people enjoyed the merchandise end of it. Like too present the product in such a way it gets your a attention.
23. Why do you feel you will be better suited for this job than the rest of the applicants?
Top Answer
Because I want to make the most out of this opportunity. No one else has the passion and detication that I have.
Second Best
I have a great deal of experience and am willing and able to learn. I am also extremely reliable, punctual and am a quick learner.
3.
I have over 7 years over 20 years of inventory experience the strongest I ve gotten is from the lasr 7 years working for the state my inventory levels have always been below my targets
4.
I know I'll be better suited because I'm freshly entering the workforce meaning that you can teach,guide, and mold me into whatever kind of employee you need me to be as I've got no experience to procure any bad habits/immovable attitudes to fall into that would/could cause problems.
5.
I know I am better suited for the job because I have more than 4 years of experience in customer service, I am reliable and always strive for the best. I am comfortable in my workplace and i enjoy what I do!
6.
I have 4 years of experience, in sales and customers service. i also always look forward to increasing sales to where costco is is profitable most of the time.
7.
I know that i am better suited for this job because i have 2 years experience of customer service and half a year experience taking care of patients at a retirement home as a CNA. i am experienced in dealing with quick problem solving situations. I am reliable, competent,Hard working,and enjoy working with others to provide the best possible service to customers.
8.
I feel that I can communicate with customers very easily.
9.
Since I began researching this company and preparing for my interview, my commitment has been comparable to someone who has stake in the company. In this I have exhibited the very ambition this company will depend on to continue thriving in the future. I have also demonstrated in my previous work experience, an ability to learn and adapt to any system within a particular business. I cant say none of the other applicants posses similar qualities as me, but I would be best suited for this job because I posses the ambition and well-roundness to bring a level commitment the company deserves.
10.
I feel that I am a good a choice as any other applicants but what sets me aside from the rest is my desire to get back to work after being home raising children for the last 10 years... I need a start and hope that you will trust in my abilities after this interview to be a great new addition to your staff.
24. When was the last time you contributed to a team effort and what was your role?
Top Answer
During a computer class assignment at school. We had to program a vacation travel. My role was to find the prices of passports, of itinerary, and food. I did my job very well.
Second Best
At Grocery Outlet my present job and my role was making sure the aisle looked nice in organized.
3.
The last time I was part of a team effort was when I was working with Statistics Canada and I was the crew leader assistant.
4.
I worked @ a Hospital on a Cardiology Unit as a P.S A
5.
High school, where a the four of us had to prepare a paper on a research paper. my specific part was to interview and send out surveys to collect the results.
6.
The last time i contributed to a team when i was playing for kennedy high school basketball team. i motivated each player to step up in there role by pumping them up.
7.
When I worked for Island Narritvies we collected data from the community in a group and entered it into a data base.I was one of the individuals that organized the information of the material.
8.
I am a closer most nights and I delegate the work to be done in my area and then I communicate with the closing managers to see what other areas need attention.
9.
At Fedex, all four load docks competed in a contest to achieve the highest cube rate (average percentage of cubic space occupied) My role was package handler of the single busiest chute on our dock. We won the contest.
10.
I am in a role of team effort every day at Bunnings but something that really stands out in my mind is when I worked for a company by the name of credo. We did refits on older Bunnings stores. It was important to work as a team as a lot of things were a 2 person lift with steel beams and boards. Also you would take other peoples opinions and put in your own opinions as to get the job done more efficiently.
25. How would you deal with an angry customer while you were busy completing tasks?
Top Answer
Stop dedicate my time with the customer listen patiently and assist them anyway i can.
Second Best
I would try to remain as pleasant as possible while completing the task at hand. There's no need to be rude.
3.
I would stop and assist the customer first. I would find out what the customer wanted or expected, and assist if possible.
4.
Stop what I was doing, find out the problem, see if I can find the solution, if I can't, tell the customer to please wait a moment while I get a supervisor.
5.
Always stop what you are doing and take the time to listen to the customer. Do what it takes to resolve the issue fully before returning to your tasks.
6.
For me if possible i would stop and assist the costumer first so that ill find out what the costumer wanted.so that he will be solve to her problem.
7.
Customer is always the priority. I will hold the work, sort the issues for customer and continue with my work.
8.
I would ask the customer that I will help them as soon as I complete the task.
9.
I would calmly explain to the customer that I would be with them momentarily if they could please hold on a second. I would then finish what I was doing and approach the angry customer. I would do my best to understand their issue and to fix it without further angering the customer.
10.
Depending on Costco polices and due to the nature of the complaint I would recommended the person to speak to the front end manger.
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Founded
Issaquah, WA
COST
107 Billion
184,000
1983

Positions at Costco

Costco Pros

Pro #1:
costcos is a large industy that has space to grow and move up in the company. You can meet lots of peers that you can relate with and they offer great benefits.
Mar 1, 2012
Pro #2:
the pros for working at costco are after 90 days u get full benefits, its a fortune 500 company and they spend virtually nothing on advertisement.
May 28, 2012
Pro #3:
It is a big company and carries a name that everyone recognizes. There is always opportunites to advance in your career and includes great benefits.
Jul 26, 2012
Pro #4:
good pay, benefits, working at a respected national chain, and understanding more about how a business is run seeing as how i might want to run a business in the future of my own
Sep 7, 2012
Pro #5:
Great company, pay, personnel, benefits
Sep 7, 2012
Pro #6:
Working at costco is a big company that is great for a career..
Oct 31, 2012
Pro #7:
Friendly environment, good quality product, excellent customer service.
Oct 31, 2012

Costco Reviews

Sep 29, 2014
Cons
Well, working on the weekends all the time, but of course I signed up for a retail job and know weekends are the days where work is needed most. Other than that, Costco is a great company to work for.
Job Duties
Currently a membership clerk, forklift driver, but I have worked as a cashier on the front end in the past.
Was this Review Helpful? Yes / No
Aug 23, 2014
Job Duties
I mainly did food and safety handling and I was also responsible for selling my product and notifying them the benefits of what I am selling.
Was this Review Helpful? Yes / No
Aug 22, 2014
Cons
I love working for Costco. The company is wonderful to their employees and being a previous business owner, I think it is important for an employer to treat their employees well and let them know they are appreciated.
Job Duties
For 11 years I worked in the pharmacy as an A technician. I billed a lot of insurance companies and researched information for patients so that medications were covered under specific insurance policies.
Summary
I owe a lot to Costco, the company has always supported me and my family. During hard times as well. I have nothing but gratitude for Costco.
Was this Review Helpful? Yes / No
Jul 2, 2014
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