"Well, I was punching orders, and normally when I punch orders, I write tallies of the running case count at the bottom of each page. But on one occasion, our delivery truck had run behind, and there was a real rush to get the store open in time. So I cut a corner and didn't cross-check my work before I finalized the order. Sadly, I had performed a mis-punch, and instead of ordering three cases of toilet paper, which are large, I'd ordered thirty. Our store had very limited space in our backroom, and we did everything truck-to-shelf. So there we were with more toilet paper than we could handle. I immediately got to work to rectify my mistake and called our other stores, offering to deliver some cases to each of them in exchange for a valued product so our inventory wouldn't be affected. I got most stores to agree to lighten our load, and that left us with eight cases. Then, I created an eye-catching display of toilet paper on our landing zone and increased our TP sales by three-hundred percent. Needless to say, despite the happy ending, I never made that mistake again."
