Top 25 Aldi Interview Questions and Answers

Top
1. Would you say you are a sociable person?
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Top Answer
Very sociable, I enjoy spending time with customers and co-workers being as helpful as I can.
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Second Best
Yes I am very sociable. That is why I believe I would be a good fit for Aldis.
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3.
Yes I am a sociable person I enjoy meeting new people and I believe I would fit in very well at Aldi.
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4.
Yes, I enjoy meeting new people and being friendly.
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5.
I am a very sociable person, I enjoy working with the public.
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6.
Yes definitely, you have to be when your serving customers at my job, ask them how they are, the item they have is nice. And you have to sociable with your collegues or work wont be a plce you want to be at.
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7.
Yes. I enjoy talking with people and being around people. I also love meeting new people.
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8.
Yes I will talk to anybody even if it is a simple good morning etc.
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9.
I am a very friendly and confident person. I feel I have a lot to contribute to a team environment. I am outgoing and love to get on with people.
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10.
Yes I am very sociable person love meeting people and love customer service role.
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11.
Yes I am very sociable person love meeting people and love customer service role.
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12.
I would say yes I am as id always be the first person to say hello and would always listen when a person is communicating with me.
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13.
Yes I like to think I am approachable and friendly to customers and colleagues alike. I have many friends and have danced in a team for 16 years.
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14.
I am within my work environment. With the long hours with dunnes stores I have not seen my old friends as much as I would have liked. Having said that, every store I have gone to I have created strong social bonds with my colleagues.
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15.
Very sociable. I love to go to GAA games, meet with my friends and loved ones, and when I am working, I love to engage in coversation with customers.
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16.
Yes I enjoy socialising with friends and family and enjoying meeting new people.
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17.
Yes I enjoy meeting new people and learning about people.
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18.
Yes, I enjoy dealing with people and working in team environments.
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19.
Yes in dealing with customers on a daily basis I work with the 10 feet rule and acknowledge them.
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20.
Yes I would. My entire working career has required me to work with large groups of people in small confined spaces. I find it easy to talk to people of all levels. I have a caring and considerate nature.
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2. What is your favorite item to purchase at Aldi because of its low price compared to competitors?
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Top Answer
Food in general, It taste nice and is usually half the price compared to other stores.
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Second Best
Museli bars.
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3.
Cleaning products.
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4.
The fruit and vegetables. they're more fresh and almost completely all australian.
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5.
Any of the products Aldi sell as all the products I have purchased in the past form Aldi have been of the highest quality and are always reasonably priced.
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6.
I buy a lot of coffee from aldi, and also the fruit and veg are cheap...oh and eggs.
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7.
My favourite item is the pot noodles because its good value for what you get for it.
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8.
I have never shopped at Aldi.
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9.
Groceries because its value for money.
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10.
I love pecan nuts and they are at a great price at just over 1.50. In other grocery stores they can be anything from 2.50 to 5.00!
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11.
The fruit and veg is extremely low compared to competitors.
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12.
Washing powder and liquid, its the equivalent or better then other leading brands. We dont buy it that often because it lasts us a fairly long time. My clothes and plates come up sparkling.
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13.
Bread, the chicken boxes and milk and also the food for my little boy.
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14.
I like to purchase toilet rolls because they are cheaper and softer.
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15.
The chocolate, I love cheap chocolate and a aldi I found many that I enjoyed.
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16.
There are a number of items including salmon, chicken breast and soya milk.
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17.
Products such as cheese chocolates wine and snack foods.
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18.
I like the drinks. They taste great for all the family and they are much cheaper than other stores.
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19.
Produce, it is so fresh and the savings are great!
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20.
Peppercorn sauce its lovely great taste cheaper price.
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21.
The batteries. I know! Such a random answer. But my first visit to the store was actually just out of curiosity, and I saw a pack of batteries, and the price was unbelievable.
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22.
Cheese as not only is it better priced its locally sourced and tastes great...
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23.
Always find the fruit and vegetables, normally whatever the super six is that week are always the best value and quality around.
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24.
The twice weekly non food promotions constantly have me looking for an aldi leaflet every week. The diy tools are usually my indulgence. Regularly the 1ltr low fat milk and the 1ltr smoothie are on my list as they are well priced and good quality. The super six fruit and veg offer is a regular shopping item of mine also.
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25.
I find the meat extremely good value and very tasty.
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26.
The Lasagna its amazing and I could not make a batch at home for that low price.
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27.
I recently purchased a slow rice cooker. I found it was a lot cheaper than any other competitors.
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3. Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
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Top Answer
I always make lists of everything that I have to do. I am a very organized person and I like to get everything done even if I have to stay up really late.
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Second Best
At the end of school had alot of testing and assignments due, to priortize them just dedicated certain days to certain tasks like monday i would study my maths and english tuesday, work on this.. etc..
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3.
I also make sure i have enough time to do every task givin by preparing before hand.
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4.
I once had a delivery that was x3 what we were expecting to turn up. We had to prioritize our jobs so that we could still have maximise sales whilst getting our task complete.Our priority is always customer serivce and the customers needs. Our team would be split, staff on shopfloor attending customer- manning fitting rooms communication is key when time is not on your side.
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5.
I have never left a task uncompleted and will thrive to keep it that way.
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6.
I am quite good at organizing my time and would always try to complete tasks with time limits first then prioritise other tasks in accordance.
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7.
When clients where moving in to there property I made sure the essential details were finished and explaind I would be back early next morning to finish off I was very apoligetive.
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8.
I always make sure I complete my assignment before my shift ends.
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9.
I always make a list and work my way through efficiently completing the tasks as I go through.
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10.
Action plan as to what needed to be done first and stuck to it.
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11.
When I was oveloaded, I generally work well under stress and it spurs me on, I knew that because of the lateness of my the guy in the film , I would be completely stuck for time, and not be able to finish, I had to sacrifice my perfection to complete it all. However I do generally work well with multi tasking.
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12.
I stayed past closing time at work, and if that was not feasible, I would just get the most important things done first!
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13.
Last christmas when we had a lot of palettes of christmas food and sweets, had to keep the area tidy and serve customers you do thr most importants. Which was the customers, you serve them first and try not to keep them waiting. When I was able to get the till I went to place stock out as there was no point cleaning untill all the stock was out then I would sweep upand spot clean and wipe down tills.
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14.
We had a massive order from a customer and a tight deadline so I can to pull all the team in to help complete the order.
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15.
I had a piece of college work that needed to be handed in but I needed to complete it but it was in for that day so I got my head down for a few hours and was able to hand it in on time.
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16.
I prioritised the tasks that were most important, for example new stock that had been delivered and customers were waiting for it. I then write a list prioritizing most important to least.
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17.
Start with the top priority that would advantage the store and work as fast and diligently as l could to try and complete al tasks. Would stay back if it was urgent.
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18.
Tried to work as fast as I could while doing a good job to get everything done and stayed after if I needed to.
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19.
You have to fight out what is the most important in Sainsbury bakery it is important that the department is always clean as its high risk therefore end of day cleaning was of higher priority than disposals.
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20.
On numerous occasions I would be left to run my shop without any volunteers and would be expecting a large delivery of stock from our warehouse. When this happened I would make sure to put out all the stock I could which could earn the most money if sold.
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21.
I would say this was working in the 99p store. It would get very busy and we had a small team. I was assigned to cashier duties as well as completing the glasses section. I prioritised this by putting out the glasses which were empty and performing cashier duties whenever the need raised. I then stayed behind on my shift to complete my section.
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22.
I prioritise accordingly but I ll stay back and finish the task.
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23.
I started with what absolutely needed to be finished first, then continued down the line leaving projects that had no deadline or specific due date last.
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24.
A gas shortage prevented production from completing output for three hours. I asked for staff to work overtime and finished assigned tasks.
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25.
The opening of the new store in galway we did not have enough time for all the stock to be setup so I closed off a section of the store before open day and it was a success.
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26.
There was a time when we had two sick calls from checkout operators. This would mean we would not have enough time to finish the store. I sent two floor staff to checkouts to ensure the customers were served. The areas within the store that are shopped less than others were sacrificed as they had a full pack the night before. So the checkouts and popular items were prioritized to ensure we had a detailed finish and did not increase wages spend.
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27.
I once had to make a smoothie in a family meal in Burgerking, as well as other orders and a few customers were in line whilst the other cashier was on break. The manager was in her office having an important phone call, so I went to make the smoothie and did every small thing I could to get the jobs done while waiting for it to be ready. You see smoothies actually take a lot of time to make ! I apologised to the customer waiting and the others behind explaining I would be with them as soon as I could. I kindly asked the manager for some help when she was ready also, and when help was got I apologised once again for the delay. Thankfully nobody seemed to be annoyed, they were understanding.
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28.
I made a list of the tasks and if I had to stay late to finish them, I did.
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29.
There has never been a time where I have not completed all assigned tasks I always prioritise my workload by deciding which is the most important. I f there ever became a time where I could not complete all assigned tasks then I would make sure I worked on untill they were completed.
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30.
I made a list of the most important. I delegated some task to coworkers and the few that could wait I completed the following day.
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31.
Customers come first. Help them first then finish other jobs.
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32.
Depends what is more needed, what must be done stright away,
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33.
Worked with the most important and finished them first and reviewed to see what could be put off and worked through planning for the next day.
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34.
I would prioritise my work load by assessing all jobs that I was required to do. Coordinating a list of the highest priority to the lowest and work my way through the list. I would stay late if I had not achieved my work load in my working hours.
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4. Why would you like to work at Aldi?
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Top Answer
It seems like a very good place to work and would like the oppurtunity to try this for myself.
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Second Best
Seems like a good work environment, I like how there would always be something to do, and you offer great benefits and employment opportunitirs.
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3.
I hrard it was a great company yo work for, flexible with your availabulity, grwat opportunities and benefits, good pay.
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4.
I know that I can provide outstanding customer service with outgoing and people friendly attitude
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5.
I would love to work at aldi because I would like a better life for myself and I know at aldi il be able to do that. Im a great team player and hard worker and I no at aldi you have to be a hard worker.
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6.
Seems like a good place to work and I would like a chance at this opportunity.
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7.
Good work opportunity and benefits and room for advancement.
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8.
I would like to work for Aldi because I think the work would really suit me. I thrive in a fast paced working environment. I work well in team situations and I enjoy working under my own initiative also.
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9.
Great discount retailer with good carrier development and rewards.
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10.
It seems like a very good place to work and I would like the opportunity to try this for myself.
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11.
Expanding company with job security.
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12.
I know I am the best candidate for the job I have cashier experience excellent customer service.
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13.
Because I love Aldy products and they are cheaper than any other store.
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14.
I would to work for aldi as I believe I am ideal candidate to work for the company as I believethe stores philosophy relates to my work ethic of hard work, producitivity and efficiency being paramount to a stores success.
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15.
I feel as thou I would be challenged every day I like meeting new people and helping them out customer service is my number one priority.
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16.
I like to work with aldi because is a great company ,i can share my skill and gain my career.
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17.
I like a challenge and have a hard working ethic.
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18.
I have two years of experience working in a retail envieonment and I have very good experience dealing with customers as they a priority to the company, I am also a fast learner, reliable, pumctual and hard working,i believe my experience will be of great value to aldi.
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19.
It is a respected, stable, and growing company.
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20.
I would to work for Aldi as I would like to progress further with my career and I think Aldi is the best place to happen.
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21.
Looking to transfer my existing management skills into the supermarket sector, and ALDI seem to offer plenty of opportunity with strong expansion plans, unrivalled sales growth and all the top awards to prove it.
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22.
Fast pace working environment so will always be busy time will go quick.
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23.
I believe that its a very lucrative company to work for, whatever you put in, is what you get out. You appreciate your employees enough to understand that they do hard work and in turn you award them with generous benefits.
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24.
I think that Aldi offers me stable employment in a stable industry and will allow me to use the skills I have attained during my mba program.
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25.
To become part of a large company working with people.
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26.
I like that its a fast paced atmosphere with something to do constantly.
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27.
Because their is great room for growth and it is the number one retailer.
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28.
I would like to work ar Aldi because of the natural work progression, the fact that you can be a stock assistant then in a few year become higher up is appealing. You stick with a company you like working for and stay there for many years.
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29.
I love how their becoming the most popular retail store around and I would like to become a part of that success.
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30.
I think I would enjoy working at Aldi because im hard working and can be independent.
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31.
I believe I have the right skills and abilities to join a fast paced and harworking environment. I thrive from meeting targets and would like to be a part of Aldis success.
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32.
I love to work in retail in a positive and growing chain that trains it employees to be the best they can be and working with a happy united team.
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33.
Aldi is the best store for job giving people very good opportunity.
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34.
Because I like working with people and helping them to solve problems. I also like to think myself as a very hands-on person.
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35.
For the benefit of achieving customers satisfaction and in return I ll be working in Aldi to achieve my goal.
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36.
It seems like a very good place to work and would like the opportunity to try this for myself.
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37.
I believe in the quality. I never hear anything negative from people.
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38.
Aldi looks like a great and friendly environment. I would like to work for a company where opportunities are available to employees. I enjoy working retail and love the satisfaction of a happy customer.
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39.
I have seen and heard positive feedbacks that aldi is good to work for.
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40.
I believe I can bring what Aldi are looking for, enthusiasm, loyalty, experience and commitment.
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41.
I would like to be part of a the team that expands the company in Ireland make aldi the number one choice of all irish households to help make the customers experience a great one in store so that the word of mouth spreads that aldi is the best value the best store and the only choice for a weekly shop.
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42.
The work ethic that would be required and the team focus are key reasons as to why I would like to work at aldi. In my current position managers do not partake in physical labour and I feel that creates a divide within the store.
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43.
It seems a like good job and I can opportunity to try myself in Aldi.
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44.
I would like to work at aldis because it has such an excellent reputation.
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45.
I believe it would be a challenging work environment. I have a lot of skill multi tasking and working under pressure while giving good customer service.
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46.
I believe in there products and its easy to recommend a product if you like it yourself.
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47.
Cos it give you chance to do something more, better pay.
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48.
A company that offers a chance to grow and due to my youth I want to make good use of it and based on research they also pay well.
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49.
Aldi has evolved across the globe and is now one of the best retailers. I have heard nothing but amazing things about working for Aldi. I want my career to develop and progress, as Aldi is consistantly growing I want to help Aldi exceed anybodies expectations by being apart of the team.
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5. What is your favorite food at Aldi?
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Top Answer
The Museli Bars or potato salad! So nice!
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Second Best
Dog biscuits.
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3.
Ice cream.
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4.
Scottish Salmon and Frankfurters.
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5.
Fruit mostly i like aldi water.
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6.
Frozen Jam Donuts.
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7.
Fruit and veg are really good and I enjoy the Luxury truffles at Christmas.
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8.
My favorite food at Aldi is the peach nonfat peach yogurt from healthy and fit line.
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9.
The fresh fruits and peppers.
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10.
I like the Simply Nature line of products.
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11.
My favourite food would be your pizzas, your pork products and your bbq coated nuts!
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12.
The fruit and/or vegetables! I also had an amazing steak!
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13.
Wedgesband sour chive cream dip. Also lamb and the everyday essential chicken breast.
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14.
Deffinately the four cheese pizzas me and my family have a pizza night every Saturday and we all take a trip to Aldis to pick our pizza up.
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15.
There meat as it is very good value at a very low price compared to competitors.
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16.
The smoothie I have mentioned before is very good. I also recently purchased the smoked mackerel and really enjoyed it.
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6. Have you noticed our employees give excellent customer service, will you be able to do the same?
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Top Answer
I definitely believe I would able to...one of my favorite parts of my last job were axtually the customers.
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Second Best
I have always worked with people and believe I have the ability to give excellent customer service.
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3.
I have. Every week my mother and I shop at Aldi and there has never been an occasion where your employes have failed to provide excellent customer service. They are always available to answer any queries or questions. If I should be successful I feel I would be more than capable of meeting your high standards of customer service. I have vast experience in dealing with the public and have been complemented on several occasions for my excellent communication skills and helpful nature.
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4.
I'm very impressed with Aldi employees and the store managers as I once had a complaint of some very though meat and I have to say that the way my situation was handled was very very impressive indeed. I would continue this type of customer service as it means that the customer will more than likely eventually spend more money within the store.
+100%
0%
+ / -
-0%
5.
Of course, I always do my best to keep customers happy.
+100%
0%
+ / -
-0%
6.
Yes, and I have won awards in previous emplolyement for excellent customer service.
+100%
0%
+ / -
-0%
7.
I have noticed that, they never serve you without a smile and a greeting, and its become my seond nature from my job to do the same, customers expect no less and neither should they.
+100%
0%
+ / -
-0%
8.
Yes, whenever I am in Aldi everyone is always very polite and I think I would be able to do the same because I have good manors and I am confident around people.
+100%
0%
+ / -
-0%
9.
Yes all staff offer great customer service. This is very important as it attracts customers to use the store again. I always offer excellent customer service and I am willing to go the extra mile to please.
+100%
0%
+ / -
-0%
10.
In most cases yes. I certainly would be able to achieve the same if not more.
+100%
0%
+ / -
-0%
11.
Yes I have noticed. Whilst at Sainsbury we go through training called making the customers matter which helps.enable you to go the extra mile for a customer.
+100%
0%
+ / -
-0%
12.
Of course I will do my best I am very friendly person.
+100%
0%
+ / -
-0%
13.
Yes I have notices this, they are really speedy with their hands and I will always give it my all and I have excellent hand I co origination.
+100%
0%
+ / -
-0%
14.
YES I do believe ied be able to give excellent customer service this was favourite part of my last job.
+100%
0%
+ / -
-0%
15.
All employees give excellent customer service because of their commitment to Aldi. I believe I would be able to do the same.
+100%
0%
+ / -
-0%
16.
I have noticed that all checkout staff seem to be very friendly and I love to work in this environment when everyone is happy you can tell by the atmosphere and the way people work this then gets passed on by excellent customer service to the customer.
+100%
0%
+ / -
-0%
17.
Dunnes Stores take pride in customer service. I believe the importance of customer service is paramount to how a store progresses and interacts with its local community.
+100%
0%
+ / -
-0%
18.
Yes I have, I believe I will be able to do the same, like I said, I have a lot of experience with working with customers and I really enjoy it too. I believe I have good interacting skills and I think I would offer good customer service to customers at Aldi.
+100%
0%
+ / -
-0%
19.
Yes I will be,I am efficient friendy and attitude to the customers.
+100%
0%
+ / -
-0%
20.
Yes, of course. My employment background is all customer service focused.
+100%
0%
+ / -
-0%
21.
Yes I always notice the employees are very helpfull and always happy to help. I would be able to do the same as I enjoy making other people happy.
+100%
0%
+ / -
-0%
22.
Your employees are always smiling very friendly and willing to help when needed. Yes I have several accommodations for giving excellent customer service at past employers.
+100%
0%
+ / -
-0%
23.
All employees at my local store are so friendly and very helpful. Work really well as a team which is exactly the environment I wish to work in.
+100%
0%
+ / -
-0%
24.
I did and they seem to be able to give great customer service.
+100%
0%
+ / -
-0%
25.
Yes of course. Morrisons has extremely high expectations for the customer service for all memebers of staff to abide by. As previously stated I feel I work well with people and I have a natural ability to converse and help anybody.
+100%
0%
+ / -
-0%
7. Name your three best qualities?
+93.3%
-80%
Top Answer
Assertive, loyal and kind.
+66.7%
50%
+ / -
-33.3%
Second Best
Hardworking honest and very patient.
+66.7%
50%
+ / -
-33.3%
3.
Confident , caring , leader.
+66.7%
50%
+ / -
-33.3%
4.
Hard working friendly and quick learner.
+66.7%
50%
+ / -
-33.3%
5.
Im a team player. Im a peoples person I really enjoy meeting and working with new people and a bit of a perfectionist I like to have everyting done right.
+66.7%
50%
+ / -
-33.3%
6.
Highly motivated, loyal, friendly.
+66.7%
50%
+ / -
-33.3%
7.
Quick and efficient worker, good communicator and flexible.
+100%
0%
+ / -
-0%
8.
Reliable hard working self motivated.
+100%
0%
+ / -
-0%
9.
Honest reliable approachable.
+100%
0%
+ / -
-0%
10.
Hard working. Adaptability. Persistence.
+100%
0%
+ / -
-0%
11.
Working in a team with other people, working independently and meeting and greeting new people.
+100%
0%
+ / -
-0%
12.
Excellent customer service, Hardworking and an ecellent team member.
+100%
0%
+ / -
-0%
8. Where do you see yourself in five years?
+92%
-76%
Top Answer
Store Manager In Aldi ( Newbridge).
+100%
100%
+ / -
-50%
Second Best
I see myself studying in a creative field, hopefully in special effects makeup.
+75%
67%
+ / -
-50%
3.
In a secure job bringing in good money settled down in a nice home with a small family.
+66.7%
50%
+ / -
-33.3%
4.
I see myself in a sucure job, hopefully with this company.
+66.7%
50%
+ / -
-33.3%
5.
Sitting where you are now.
+66.7%
50%
+ / -
-33.3%
6.
Hopefully in a secure job ready to settle down.
+100%
0%
+ / -
-0%
7.
I see myself being Married living in a house with my loving family. Thriving to be the best at what I Do.
+100%
0%
+ / -
-0%
8.
Working at Aldi, with my own house and a family.
+100%
0%
+ / -
-0%
9.
In 5 years time I would hope to have my own car, have my student loans paid off and leading a team of people.
+100%
0%
+ / -
-0%
10.
Either working in an elderly home or working in a nursery.
+100%
0%
+ / -
-0%
11.
Hopefully in a management role within the company.
+100%
0%
+ / -
-0%
12.
Hope fluky I ll out my hard work and it will pay off hopefully in 5year or later but I m happy at the moment.
+100%
0%
+ / -
-0%
13.
I See myself in management degree program studying in retail owning my own house out right.
+100%
0%
+ / -
-0%
14.
In a higher management position, or possible in a district management position at Aldi.
+100%
0%
+ / -
-0%
15.
Hopefully still here as a competant happy member of staff.
+100%
0%
+ / -
-0%
16.
My career with Aldi will give me the opportunity to progress within an ever expanding company.
+100%
0%
+ / -
-0%
17.
In the role I have applied for as a store manager, leading a fantastic happy team that is achieving the targets set and the best supermarket in the area.
+100%
0%
+ / -
-0%
18.
Hopefully being part of the team at aldis that has helped the company go from strengh to strengh.
+100%
0%
+ / -
-0%
19.
As a store manager in of of the best performing stores working with a great team of coworkers I have trained.
+100%
0%
+ / -
-0%
20.
I want to work within a company who is constantly looking at how to improve and excel their company - I want to be able to help the company progress and for the company to help guide and develop my skills and knowledge as an administrator.
+100%
0%
+ / -
-0%
9. What would you do if a coworker asked you to help you steal?
+92%
-76%
Top Answer
Report it to a manger, and say no.
+66.7%
50%
+ / -
-33.3%
Second Best
I would inform my manager immediatley.
+66.7%
50%
+ / -
-33.3%
3.
Straight out no.
+66.7%
50%
+ / -
-33.3%
4.
Report immediately to a member of management if not area manager. Shoplifting is just not torrelated.
+66.7%
50%
+ / -
-33.3%
5.
Report the to the management.
+66.7%
50%
+ / -
-33.3%
6.
I would go to my supervisor or manager immediately.
+66.7%
50%
+ / -
-33.3%
7.
Tell a supervisor.
+66.7%
50%
+ / -
-33.3%
8.
Say no and tell manager.
+66.7%
50%
+ / -
-33.3%
9.
Report to manager.
+66.7%
50%
+ / -
-33.3%
10.
Terminate his contract on the spot.
+100%
0%
+ / -
-0%
11.
Report to management.
+100%
0%
+ / -
-0%
12.
Say no and report the incident to a manager privately.
+100%
0%
+ / -
-0%
13.
I would tell them that it was very foolish and if they didnt listen I would have to inform the manager.
+100%
0%
+ / -
-0%
14.
Report the co-worker to prevent any harm to the company.
+100%
0%
+ / -
-0%
15.
I would refuse and keep an eye on that co worker and go to my manager straight away.
+100%
0%
+ / -
-0%
16.
I would definitely NOT do it, and report them to the boss.
+100%
0%
+ / -
-0%
17.
I would say no and would report it to the manager.
+100%
0%
+ / -
-0%
18.
Refuse and talk to the co worker as to why they would want to do that. If necessary report the coworker.
+100%
0%
+ / -
-0%
19.
I would not get involved and warn them it is stupid.
+100%
0%
+ / -
-0%
20.
Would first of all try to talk them out of it and make them see it is wrong and then report it to the relevant person.
+100%
0%
+ / -
-0%
21.
I would report it to the relevant authority within the company. Stealing would mean a loss to the company and anyone willing to steal is not a true team player.
+100%
0%
+ / -
-0%
22.
I would absoloutly disagree and report straight away to the manager.
+100%
0%
+ / -
-0%
23.
I would make sure they know the what would happen if they stole such as loosing their job and I would report it to my direct boss.
+100%
0%
+ / -
-0%
24.
Discuss the possible ramifications of doing so and provide the necessary feedback while also informing my superiors of possible.
+100%
0%
+ / -
-0%
10. Tell me about a time when you went above and beyond for customer service.
+93.3%
-66.7%
Top Answer
I always go above and beyond. If your employees display poor customer service it reflects badly on the business as a whole, not just that one person.
+75%
67%
+ / -
-50%
Second Best
I am always going above and beyond for customer service the needs of the customer should always be granted.
+66.7%
50%
+ / -
-33.3%
3.
When I was working at wal mart there was a disabled man, who couldnt get help from anyone, so i asked what he needed assistance with and he had a list of things that he needed and i shopped through the store and helped find all of the items without making the customer feel like he was a burden and i helped to check his items and helped him to his vehicle.
+66.7%
50%
+ / -
-33.3%
4.
Iam always going above and beyond because customers always come first.
+66.7%
50%
+ / -
-33.3%
5.
A customer needed invoice from 3 years ago, I went to the basement and pulled each file invoice and made copies and emailed , mailed, and faxed each invoices.
+66.7%
50%
+ / -
-33.3%
6.
I would like to think I always go above and beyond when it comes to customer service I have always been very helpful and try to meet the needs of every customer.
+50%
33%
+ / -
-25%
7.
I would like to think that I always go the extra mile for customers. As a sales assistant I am representing the company, and by meeting customer expectations I make the company and myself proud.
+100%
0%
+ / -
-0%
8.
An elderly man needed help with the large amount of food he had ordered so I grabbed another coworker and helped him to his car with all his food.
+100%
0%
+ / -
-0%
9.
When a gentleman wanted to proposed to his girlfriend in the club I roped off a private booth and decorated it with balloons and flowers the gentleman was delighted and the answer was yes.
+100%
0%
+ / -
-0%
10.
The recent one was when the customer was needing further information regarding his package I went a head and searched the information he was required.
+100%
0%
+ / -
-0%
11.
I always go above and beyond for customer service, I put my all into maintain good public standard of care.
+100%
0%
+ / -
-0%
12.
I have delivered product to customers that have had problems with orders. I have paid out of pocket for a customer lunch when she realized she had left her wallet at work.
+100%
0%
+ / -
-0%
13.
Helped a woman with 6 crying kids and bags and told her to find a seat and I would take her order.
+100%
0%
+ / -
-0%
14.
I ordered a product we did not normally carry for a customer, and after steady communication, would continue to order that product and keep it in stock.
+100%
0%
+ / -
-0%
15.
Always do whatever it takes to make customer happy staying late or making fresh food.
+100%
0%
+ / -
-0%
16.
A disabled customer entered the store and needed assistance with her shopping so I found one of my team members to finish my order and I went around the store with the customer helping them complete their shoppimg.
+100%
0%
+ / -
-0%
17.
Sometimes some people might ask you like do you know where is Apple store , anything around here? If I know I would let them know that as far as I know it is .......... So n so.
+100%
0%
+ / -
-0%
18.
I always go above and beyond in customer service because if one employee does not it reflects bad on the rest of employees .
+100%
0%
+ / -
-0%
19.
A customer had difficulty getting from the store to their car because of snow on the ground. I informed my manager I was going to help the customer get to their car. The manager covered my section until I came back. The customer was pleased I helped them and came back into the store the next day to say thank you again. My manager was very pleased with me.
+100%
0%
+ / -
-0%
20.
When I was a travel agent I had a client who came into the office on a Friday afternoon he was quite agitated and upset that his first family holiday had been cancelled and needed help sorting this out. Initially I asked him details of when and where the family could go to try and source an alternative and it did prove a difficult task due to school holidays and only a week before they were due to go. I asked advised the customer I would get to work straight away and advised him to go home and come back in the morning to discuss all options I had found, when he arrived the following morning he came with his wife and children who were all very upset. I then spend the whole of the Saturday finding the family not only a alternative holiday but a better holiday and after all the hard work they went home a very happy family. It was very difficult at first but the feeling of achievement once I knew they had a better holiday booked was wonderful.
+100%
0%
+ / -
-0%
21.
The store I currently work in is a small store and therefore we do not carry the full range of electrical products advertised on the brochure. I have purchased items in other dunnes for the customers of our store.
+100%
0%
+ / -
-0%
22.
I always go above and beyond, I cannot give a specific time.
+100%
0%
+ / -
-0%
23.
I drove to a different store to get an item for a customer that could not go get it.
+100%
0%
+ / -
-0%
24.
I drove 3 hours to do a customers hair on a sunday morning for her wedding.
+100%
0%
+ / -
-0%
11. Why should we not hire you?
+92%
-76%
Top Answer
You should not hire me if you want to lose out on an honest hard working self motivated member of staff.
+60%
50%
+ / -
-40%
Second Best
I am a friendly person and I love to have a chat with customers.
+66.7%
50%
+ / -
-33.3%
3.
Because I am well organised,give 110% can lead from the front, I have great attention to detail, and I have great people skills.
+66.7%
50%
+ / -
-33.3%
4.
If you don't want a successful business.
+100%
0%
+ / -
-0%
5.
I cannot see a reason why.
+100%
0%
+ / -
-0%
6.
External hires may not integrate well in a management position.
+100%
0%
+ / -
-0%
7.
If you do not value hard work an dedication, then you should not hire me.
+100%
0%
+ / -
-0%
8.
You have no reason to not hire me, I believe my qualities and characterisitcs would be an asset to the company.
+100%
0%
+ / -
-0%
9.
Because I am an excellent worker and am very dependable. I would be a great asset to the aldi team.
+100%
0%
+ / -
-0%
10.
You should hire me as I have years of retail and customer service and experience and good experience in a supermarket environment.
+100%
0%
+ / -
-0%
11.
Because although I can work hard under pressure I can also work well in a team because I am a good at motivating others but I can also work well independently.
+100%
0%
+ / -
-0%
12.
Well I think I have the right skills and abilities for this job so I would not recommend not hiring me.
+100%
0%
+ / -
-0%
13.
YOU should not hire me if you intend on loosing a hard worker friendly honest reliable employee.
+100%
0%
+ / -
-0%
14.
If you do not hire me the company will be losing out on a very enthusiastic, loyal and hardworking individual.
+100%
0%
+ / -
-0%
15.
No reason at all you should I believe I am the best candidate for this job and willing to give it my all.
+100%
0%
+ / -
-0%
16.
I will find it hard to leave dunnes stores. As I have mentioned previously im a loyal person.
+100%
0%
+ / -
-0%
17.
You should only not hire me if you were not looking for a dedicated employee who would give 110% to make the company successful.
+100%
0%
+ / -
-0%
18.
No reason not to hire me. Will always give 100 percent in all tasks given.
+100%
0%
+ / -
-0%
19.
Because I will exceed your expectations with my hardworking ethic.
+100%
0%
+ / -
-0%
12. What is your philosophy on eating well?
+92%
-76%
Top Answer
You made out of what you eat.
+66.7%
50%
+ / -
-33.3%
Second Best
You are what you eat.
+66.7%
50%
+ / -
-33.3%
3.
You should always eat well so you can live longer and be more healthy.
+66.7%
50%
+ / -
-33.3%
4.
Strick diet.
+50%
33%
+ / -
-25%
5.
I eat healthy, but do have my fatty foods once in awhile.
+100%
0%
+ / -
-0%
6.
I love food, and everything in moderation. My favourite food is fish.
+100%
0%
+ / -
-0%
7.
Eat healthy, but dont deny your tastebuds something you really want.
+100%
0%
+ / -
-0%
8.
You shouldnt hire me if you do not want a conscience hardworking, sociable team member working at aldi.
+100%
0%
+ / -
-0%
9.
I think it is good to maintain a well balanced diet because It is so good for you and your health.
+100%
0%
+ / -
-0%
10.
A big priority with me and l like the fact that Aldi has the heart foundation tick.
+100%
0%
+ / -
-0%
11.
Eat enough , eat healthy, and work hard should be enough to keep you fit.
+100%
0%
+ / -
-0%
12.
Healthy and as much organic as possible is the best medicine to stay helthy.
+100%
0%
+ / -
-0%
13.
I always try to eat a health and balanced diet and have participated in several diets over the years, what I have found is eating plenty of fruit and vegetables is the key.
+100%
0%
+ / -
-0%
14.
Eating well can be expensive unless you shop the aldi way.
+100%
0%
+ / -
-0%
15.
I believe everybody should eat well for their health and well-being. Especially if they have child, encouraging their child to continue eating healthy throughout their lives.
+100%
0%
+ / -
-0%
13. How would your references describe you?
+92%
-76%
Top Answer
Down to earth, loyal, respectable.
+66.7%
50%
+ / -
-33.3%
Second Best
Consistent, respectable, down to earth.
+66.7%
50%
+ / -
-33.3%
3.
Exact im hard working loyal, so willing to try new things learn, progress what on what i already no, strive to be that one bit better.
+66.7%
50%
+ / -
-33.3%
4.
Down to earth, respectful and hard working.
+66.7%
50%
+ / -
-33.3%
5.
As a very out going person who can work on my own and can work with a team.
+100%
0%
+ / -
-0%
6.
As a fast leaner and helps everybody achieve their requirements and great people person.
+100%
0%
+ / -
-0%
7.
They would describe me as a friendly, polite, helpful and great to be with.
+100%
0%
+ / -
-0%
8.
Hard working, reliable, confident, productive.
+100%
0%
+ / -
-0%
9.
A strong leader who is not afraid of hard work.
+100%
0%
+ / -
-0%
10.
Hard working, efficient, completely committed and helpful.
+100%
0%
+ / -
-0%
11.
Hardworking, easy to talk to, helpful and punctual.
+100%
0%
+ / -
-0%
12.
They would most likely say I was a confident out going person who was trust worthy and punctual.
+100%
0%
+ / -
-0%
13.
Never had problem at work before so my references will be great.
+100%
0%
+ / -
-0%
14.
Hardworking, problem solving , puntual and attention to detail.
+100%
0%
+ / -
-0%
15.
Dependable, responsible, friendly, and a hard worker.
+100%
0%
+ / -
-0%
16.
Organised, reliable, trustworthy, hardworking, enthusiastic.
+100%
0%
+ / -
-0%
17.
I believe my past and current employer would describe me as a hard working individual willing to have ago at anything.
+100%
0%
+ / -
-0%
18.
Hard working, quiet, good team player and an asset.
+100%
0%
+ / -
-0%
19.
Ambitious, hard-working, great work ethic, loyal, great customer service and a team player.
+100%
0%
+ / -
-0%
20.
Hard working, honest, commited to my work. Easy to get along with.
+100%
0%
+ / -
-0%
21.
Friendly, reliable, punctual, flexible and very presentable.
+100%
0%
+ / -
-0%
22.
An organised freak, highly efficient, extremely hard working and a down to earth person wanting to go far within my career.
+100%
0%
+ / -
-0%
14. Have you ever called off from work before?
+93.3%
-66.7%
Top Answer
I only ever call in sick for work, when i feel i am unable to achieve my best. and because i am currently working with food, it would be not appropriate to work when unwell.
+66.7%
50%
+ / -
-33.3%
Second Best
Yes when my daughter was born.
+66.7%
50%
+ / -
-33.3%
3.
Yes I hurt my neck once before and had to take a few days off and hurt my leg in work and had to take one day off.
+66.7%
50%
+ / -
-33.3%
4.
I had to lead a dance group of young kids. These kids were knew to dancing so I was up for big challenge. However, from this experience I gained organisational skills and time management skills, I also learned on how to manage people.
+66.7%
50%
+ / -
-33.3%
5.
I will try to find the reason of problem and try to solve it and if i am unable to do this i will inform to the manager.
+66.7%
50%
+ / -
-33.3%
6.
I have 6 months experience working in retail.during this i have gained many new skills and also improve my previous skills.
+66.7%
50%
+ / -
-33.3%
7.
Yes, I have many years customer service experience and I love helping other people and fulfilling my job to its full potential.
+66.7%
50%
+ / -
-33.3%
8.
I would handle the situation myself calmly and understandingly. If the problem escalated into a much bigger problem I would inform management.
+66.7%
50%
+ / -
-33.3%
9.
An enthusiastic, polite, friendly, hardworking individual, that works well as part of a team and on my own initiative with a good sense of humour.
+66.7%
50%
+ / -
-33.3%
10.
I have a number of years experience in customer service and as well as priding myself in my work and helping others I also understand that it is imperative to always go that extra mile for customers and that customers are always put first. I always have a polite, friendly enthusiastic approach to customers.
+66.7%
50%
+ / -
-33.3%
11.
Had a customer witha security tagg left on their garment, I not only removed the tag but I apologised for their wasted time and went and asked the manager if there was anything else we could do for the customer, the customer received a free voucher fr next time they came to shop in the store.
+66.7%
50%
+ / -
-33.3%
12.
I think it's my inexperience and my fear of that inexperience. I'm not sure of what to expect out of my career, and I'm desperate to find something to grab onto.
+66.7%
50%
+ / -
-33.3%
13.
Your efficiency business model.
+66.7%
50%
+ / -
-33.3%
14.
They're still the same high quality but just at an affordable, low price.
+66.7%
50%
+ / -
-33.3%
15.
I like to think I can handle customer complaints well, I think I am very approachable and a great listener which helps to deal with complaints calmly.
+66.7%
50%
+ / -
-33.3%
16.
I am rarely late, however if there was a chance I could be late I would email the subject tutor as soon as possible and apologise when I arrive and get straight to what I was meant to be doing without causing an interruption to others.
+66.7%
50%
+ / -
-33.3%
17.
If I was in the middle of completing tasks I would make sure it was safe to stop, if it was I would approach the customer in a calm and polite manner and try to solve the situation as quickly as possible, If I could not help then I would ask the customer if they would like to speak to the manager and would allow him/her to deal with it appropriately.
+66.7%
50%
+ / -
-33.3%
18.
I love working in a team environment particularly in a new place it means I can seek reassurance and help if I need it, it also means that someone else's weaknesses can be your strengths so jobs can be completed faster.However working alone does offer a sense of responsibility and shows that people are confident you can get a job done without assistance.
+66.7%
50%
+ / -
-33.3%
19.
I have never been in the position of being a leader, during our time as a team everyone had an equal amount of balance in authority however, it was up to the section manager to make sure everyone was completing their jobs efficiently and to a high standard.
+66.7%
50%
+ / -
-33.3%
20.
That it is a large retailer which specialises in offering lower prices for similar brands while giving the same quality and customer satisfaction for something that would usually cost more.
+66.7%
50%
+ / -
-33.3%
21.
That Aldi respects the staff and helps them to progress further up the career ladder.
+66.7%
50%
+ / -
-33.3%
22.
I have never need to call in sick however, if I needed to I would give plenty notice before my shift so the managers can find the appropriate cover.
+66.7%
50%
+ / -
-33.3%
23.
I really enjoy customer interaction and being out on the shop floor, I like to feel like a valued member of a team and enjoy helping others whenever possible.
+66.7%
50%
+ / -
-33.3%
24.
At Christmas in my previous job we had to get things done quicker than usual which meant that even though things were done faster, they weren't always as high quality as they could have been.
+66.7%
50%
+ / -
-33.3%
25.
I'm a positive, hard working person with great social skills. While working in a similar position previously I really enjoyed the customer interaction and think I'll be a good fit to your current team.
+66.7%
50%
+ / -
-33.3%
26.
Only when absolutley necessary, ie hospital appointment.
+66.7%
50%
+ / -
-33.3%
27.
Yes, however Only if there is an extreme emergency.
+33.3%
20%
+ / -
-16.7%
28.
Yes, for sickness and once for court.
+100%
0%
+ / -
-0%
29.
Only if it cannot be helped e.g. Hospital appointments.
+100%
0%
+ / -
-0%
30.
Yes, I got food poisoning so I couldnt work with food for a few days until it passed.
+100%
0%
+ / -
-0%
31.
Never for an illness for myself only for an illness my child had.
+100%
0%
+ / -
-0%
32.
Yes but only when truly necessary such as illness or being injured .
+100%
0%
+ / -
-0%
33.
As when I was really sick I called in sick because it might affect others as well.
+100%
0%
+ / -
-0%
34.
I have but only in situations where it has been absolutely necessary and there is absolutely no way I am able to turn up.
+100%
0%
+ / -
-0%
35.
Only if I was in such a bad way that it would reflect very badly working with food . Is I was very ill.
+100%
0%
+ / -
-0%
36.
Yes the last time was 1 year ago, I had a wisdom tooth out and went into work the following day, I was a little uncomfortable but by that evening had developed great pain so called in work the following day and went back the holiday and found I had dry socket that needed to be packed.
+100%
0%
+ / -
-0%
37.
In 2007 I had a 18.00 to 22.00 shift. I rang at 7.30 to inform them I had a stomach bug. I rang again at 16.00 to tell them it had passed but was told to take the night off.
+100%
0%
+ / -
-0%
38.
Not once, although I was sent home sick one day after a bug I had all week.
+100%
0%
+ / -
-0%
39.
No never I have 100% attendance all my previous jobs.
+100%
0%
+ / -
-0%
15. How would you deal with an angry customer while you were busy completing tasks?
+93.3%
-66.7%
Top Answer
Customers should always be your main priority so I stop what I am doing or get someone else to take over from me and ask the customer what the problem is. I would be polite and ask what the problem is, When aware of the problem I would try to fix it, offer an alternative and sincerely apologise. A customer should never leave unhappy so I would always try to help them.
+83.3%
80%
+ / -
-66.7%
Second Best
First i would ask them what was up and try and calm down the situation then try and help with the enquiry.
+66.7%
50%
+ / -
-33.3%
3.
I would try and calm the customer down from being angry and try the customer with his or hers promble in the best way i can.
+66.7%
50%
+ / -
-33.3%
4.
Fine im used of it as most of my jobs have involved customer service.
+66.7%
50%
+ / -
-33.3%
5.
I would find a free member of staff that is able to help them with their problem.
+66.7%
50%
+ / -
-33.3%
6.
I would stop completeing my task for a moment and listen to the customers' problem.
+100%
0%
+ / -
-0%
7.
I would try to defuse the situation or call a manager.
+100%
0%
+ / -
-0%
8.
I will stop what I am doing and make sure and tend to customer needs.
+100%
0%
+ / -
-0%
9.
I would always listen to the customers issue and take my time to sort out the problem.
+100%
0%
+ / -
-0%
10.
I would find out what the guest was upset about and fix the problem.
+100%
0%
+ / -
-0%
11.
I would listen to their complaints and try to rectify it immediately, if I could not I would refer them to a manager.
+100%
0%
+ / -
-0%
12.
Try to find out the problem and then make a solution.
+100%
0%
+ / -
-0%
13.
I would stop what I was doing and listen to what they have to say, then I would deal with the customer in a calm way trying to calm the situation down as soon as possible.
+100%
0%
+ / -
-0%
14.
I would remain calm but if it was to start to get out of hand I would come to find the manager to inform them what was happening.
+100%
0%
+ / -
-0%
15.
I would listen and stop,what l was doing to give them my complete attention and try to talk to them in a calm manner to try and diffuse the situation as quickly as possible.
+100%
0%
+ / -
-0%
16.
Attend it straight away leaving my task and ask him politely as to what can I do for him/her.
+100%
0%
+ / -
-0%
17.
I would try to calm down the customer myself before hand and get a clear understanding of why the customer was unhappy and then refer the problem on to a manager.
+100%
0%
+ / -
-0%
18.
I would stop what im doing or get someone to take over lisen to the customer and try to solve the problem I would not let customer leave until problem was resolved fully.
+100%
0%
+ / -
-0%
19.
I would stop what im doing or get someone to take over lisen to the customer and try to solve the problem I would not let customer leave until problem was resolved fully.
+100%
0%
+ / -
-0%
20.
Stop and listen and help solve the issue. Stay calm.
+100%
0%
+ / -
-0%
21.
The customer would be the number one priority at the moment. I would try to calm the customer down by seeing what the problem was, and by resolving the issue with the customers best interest in mind.
+100%
0%
+ / -
-0%
22.
Try to find out what the problem is and follow it up with a member of staff in that area.
+100%
0%
+ / -
-0%
23.
If possible I would ask a co worker to carry on with my task whilst I listened to the customer to find out why they were angry. I would then do as much as I could to make the customer happy again.
+100%
0%
+ / -
-0%
24.
I would talk calmly to the customer and try to solve any issues that had arrived, if the task was ongoing and needed to be completed I would ask a work colleague to take over whilst I helped the customer.
+100%
0%
+ / -
-0%
25.
I would ask them nicely if they could be patient for just one moment and explain the situation I was in, and that I would get to them as soon as I could.
+100%
0%
+ / -
-0%
26.
I will try to calm down him and I try to solve the problem.
+100%
0%
+ / -
-0%
27.
Take the time to listen to the customers needs and wants and solve the issue as quickly and professionally as possible.
+100%
0%
+ / -
-0%
28.
I would listen to the customer and try to calm them down and coming up with a solution to there problem.
+100%
0%
+ / -
-0%
29.
Always listen to customers complaint in full without interupting then find a manager to assisst further if they will not listen to any answers you have.
+100%
0%
+ / -
-0%
30.
I would help the customer in any way that I can. If the customer continues to be angry I would call a manager. I would explain the situation to the manager and stay with the customer until the problem had been resolved.
+100%
0%
+ / -
-0%
16. Tell me about a time when you had to be a leader. How was the outcome?
+88%
-72%
Top Answer
I was left in charge of running the floor at McDonalds while the manager counted some drawers. I had to make sure all the food was made correctly and handed out in timely fashion. I handled it well even when we got busy but knew when to ask for help before becoming overwhelmed.;
+100%
100%
+ / -
-50%
Second Best
While I was a customer service supervisor I always made sure I had no line to prevent that I would help cashiers bag.
+100%
0%
+ / -
-0%
3.
When we were on this training there was 6 girls on each table so I was the leader to ask questions and we did very well.
+100%
0%
+ / -
-0%
4.
I was assigned leader when my manager was banking the money, keeping everything running efficiently and dealing with any problems instantly.
+100%
0%
+ / -
-0%
5.
I have always assumed a leadership role and am very comfortable doing it. I have no problems with delegation and getting people to follow my lead.
+100%
0%
+ / -
-0%
6.
I had to organise a film shoot as I was a director. I was very fair in handing out job duties, and kept on a good atmoshphere amongst our team and listened to everyones wants for the films which everyone appreciated and delt out tasks.
+100%
0%
+ / -
-0%
7.
When my boss was on vacation, I was in charge of picking up the money each day and depositing it in the bank. I believe I worked well with my co workers to switch out money for bigger bills, providing them with change, et cetera. Everything flowed smoothly.
+100%
0%
+ / -
-0%
8.
When I was at placement at college I had to supervise some of the children by myself and at first I felt nervous because I was scared because I thought something could have happened to them but once I knew what I was doing I was absolutely fine.
+100%
0%
+ / -
-0%
9.
I had to take over as leader of a small family business when the owners went oversees. I had to train new staff and achieve finished product to a deadline. Worked long hours but got the job done to complete customer satisfaction.
+100%
0%
+ / -
-0%
10.
I was captain for my cricket at school the outcome was goog.
+100%
0%
+ / -
-0%
11.
I had to be the salon manager at college and it was brilliant. I had to make sure that the salon looked professional and introduce clients to their therapist and make sure that the salon was up to standards and to stock checks on towels oils and creams and make sure that everything was ready to be used and in date and it was brilliant I loved it.
+100%
0%
+ / -
-0%
12.
I was left in charge of 4 carpenters assembling timber frame houses . I had to make sure quality work was done by all members of carpentry team .I Handled it well even when we got busy but knew to ask for help before becoming overwhelmed.
+100%
0%
+ / -
-0%
13.
A customer had came in to pick up her ring from being repaired. We send jewelry off to a repair company to be fixed. Upon looking at her ring the customer had noticed that some of her diamonds had been smashed in. The jewelry coordinator was off for the day, and the manager on duty was unsure how to deal with the issue. So, ultimately is was up to me to call the repair company as well as ensuring the customer that her ring would be as good as new.
+100%
0%
+ / -
-0%
14.
The shift supervisor was ill and I had to lead the shift hand over meeting. All the required information was passed on and production continued.
+100%
0%
+ / -
-0%
15.
Last year I organised a Douglas Macmillan coffee morning. We had a bake off, tombola, other competitions and buffet. So I needed to make sure everybody was clear what food they needed to bring in for the buffet and make sure this was distributed equally whilst making sure nothing was duplicated. For the tombola I contacted all our suppliers and asked for donations as it was for charity and for the bake off I listed the entries and invited managers from other areas of the business to come and judge the competition for us. I feel the day went fantastically well and we raised quite a bit for the cause.
+100%
0%
+ / -
-0%
16.
Store of the year competition in 2012. Internal competition. I was working the night shift management position. I led a team of 18. We won the Munster award.
+100%
0%
+ / -
-0%
17.
Last one year I worked as supervisor,I handled everthing.
+100%
0%
+ / -
-0%
18.
It was great, no issues and everyone worked together as a team.
+100%
0%
+ / -
-0%
19.
I covered all my bossess holidays which made me an acting manager. Outcome was very smooth.
+100%
0%
+ / -
-0%
20.
Many of times at Morrisons in the Admin department - The supervisor and Manager would not be scheduled to work, I would be the next in line to ensure the smooth running of the office. Therefore I would revise the workload and work with the team in order to complete the daily tasks required.
+100%
0%
+ / -
-0%
17. What are some of your weaknesses?
+88%
-72%
Top Answer
I dont beleive i have any weakness i always put 110% into every thing i do.
+40%
25%
+ / -
-20%
Second Best
I always see room for improvement.
+100%
0%
+ / -
-0%
3.
I have to finish what I started and have to have everything clean.
+100%
0%
+ / -
-0%
4.
Getting disappointed when things are not done properly.
+100%
0%
+ / -
-0%
5.
I struggle sometimes with communicating with equivilents who are deliberately not pulling there weight. Especially when it has an effect on the task I am doing.
+100%
0%
+ / -
-0%
6.
I put 110% into everything I do but always see room for improvement.
+100%
0%
+ / -
-0%
7.
I tend to be a perfectionist and expect the same from others.
+100%
0%
+ / -
-0%
8.
I can come across as a shy person when you first meet me however once I know you I will be very outgoing.
+100%
0%
+ / -
-0%
9.
Not many weaknesses that l can recall. Doubting myself that l could be a leader would be one. I know that l am capable but tend to doubt myself sometimes.
+100%
0%
+ / -
-0%
10.
My weaknesses in the work place are that for personal reasons I find being around intoxicated people to be uncomfortable and it sometimes can take me a while to understand the concept of how to do something but I will always get there in the end.
+100%
0%
+ / -
-0%
11.
I dont have any weaknesses I give 120 percent in everything I do I feel ald would benifit greatly from someone like me.
+100%
0%
+ / -
-0%
12.
Not being able to say no, wanting to complete a task even if it meant working over.
+100%
0%
+ / -
-0%
13.
A lot of people will say that I talk to much and can be loud when in group conversations.
+100%
0%
+ / -
-0%
14.
Can come across aggressive at times, can expect too much from people.
+100%
0%
+ / -
-0%
15.
I tend to take on taskes that could easily be deligated to others. Althugh I have never missed a deadline. I am now more confident in assigning work to others.
+100%
0%
+ / -
-0%
16.
I used to be very inpatient but less so as I have got older.
+100%
0%
+ / -
-0%
17.
I am a workaholic. I get extremely obssessed with the work that I am doing. I end up working from home and on holidays. I tend not to switch off from my work mode.
+100%
0%
+ / -
-0%
18. How would you handle an irate customer that has screamed at you for three minutes straight?
+85.7%
-74.3%
Top Answer
Listen into the problem, see if it can be resolved there and then if not call the duty manager.
+66.7%
50%
+ / -
-33.3%
Second Best
Ive dealt with thousands of irate customers all that needs to be done is listen to then and always remember the customer is alway right and try solve the issue calmy.
+66.7%
50%
+ / -
-33.3%
3.
I would ask them to keep their voice down and would try resolve the issue with them calmy, if this was not possible i would call on the manager.
+66.7%
50%
+ / -
-33.3%
4.
1. I listened carefully to what the customer had to say.2. I apologised and empathised with their situation.3. I confirmed my understanding of their concern.4. I took responsibility to resolve the issue.5. I offered a solution (plus alternatives if possible).6. I confirmed the customer was happy with this.7. I thanked the customer for raising the issue with me.8. I took immediate action to resolve the situation.9. I remained calm throughout the whole process.10. (If appropriate) the customer wrote in to my supervisor congratulating me on my efficiency.
+66.7%
50%
+ / -
-33.3%
5.
Ask the person to please come down and help the best way I can.
+66.7%
50%
+ / -
-33.3%
6.
Try and keep calm and sort out the situation, be polite, ask manager if the situation can't be solved.
+66.7%
50%
+ / -
-33.3%
7.
Keep calm and try to solve the problem.
+66.7%
50%
+ / -
-33.3%
8.
Ask if there is anything I can help with.
+100%
0%
+ / -
-0%
9.
I will wait till there done and find out what the situation is.
+100%
0%
+ / -
-0%
10.
Listen to the customer and try and calm the situation down to the best of my ability.
+100%
0%
+ / -
-0%
11.
I would remain calm and continue towards an acceptable resolution.
+100%
0%
+ / -
-0%
12.
I would listen and then refer them to the manager is they still want to complain.
+100%
0%
+ / -
-0%
13.
I would be apologizing profusely if they were that angry, and would hope a coworker would be there to support me.
+100%
0%
+ / -
-0%
14.
I would keep calm to not upset the customer even more, let them have their say and try to resolve the situation.
+100%
0%
+ / -
-0%
15.
Not much you can do but keep calm. Do not yell back and try to find the reason for the aggression and find a suitable solution. I might need to call on management help. Hopefully it would never get to 3 minutes.
+100%
0%
+ / -
-0%
16.
Lisen into the problem and try to solve it there and then and if not call the duty manager.
+100%
0%
+ / -
-0%
17.
I would try and diffuse the situation and get a supervisor.
+100%
0%
+ / -
-0%
18.
I would calm them down and try to resolve the problem.
+100%
0%
+ / -
-0%
19.
I would stop my task and listen to them. When they had calmed down I would try to find out why they were irate and then help them.
+100%
0%
+ / -
-0%
20.
I would remain calm and very politely ask them to calm down whilst I listened to there problem, once we had got to the point to discuss whatever had gotten them upset I would then try and resolve the issue.
+100%
0%
+ / -
-0%
21.
I would do my best to calm them down. I would listen to what they were saying and do my best to arrive at a solution that ensures both parties are happy (aldi and customer)
+100%
0%
+ / -
-0%
22.
I would try to tell the customer to calm down before we proceed any further so that I may understand their issue more clearly.
+100%
0%
+ / -
-0%
23.
I would keep calm and listen to them and let them have there say then try and resolve the issue.
+100%
0%
+ / -
-0%
24.
Calmly try to diffuse the situation and figure out whatever it is they need.
+100%
0%
+ / -
-0%
19. If you could prepare and share a dinner with anyone, who would it be and what would you make?
+86.7%
-60%
Top Answer
I would prepare I dinner for velvet sky and I would make spagetti bolognaise.
+66.7%
50%
+ / -
-33.3%
Second Best
I would prepare and share a dinner with eminem and i would make peri peri chicken wraps.
+50%
33%
+ / -
-25%
3.
It would be Kelly Brook. I'd prepare spaghetti and meatballs and would be very willing to recreate the restaurant scene from Lady
+50%
33%
+ / -
-25%
4.
My dad, and we would have a bbq.
+50%
33%
+ / -
-25%
5.
It would be my art teacher because she has thought so much and my dish would be Chicken Alfredo.
+100%
0%
+ / -
-0%
6.
I would like to cook for Simon Cowell and that would be couscous marinated salmon and steam vegetables.
+100%
0%
+ / -
-0%
7.
My father. He passed 10 years ago. I would prepare ribeye steaks on the grill with grilled corn and roasted red potatoes. Lemon meringue pie and iced tea.
+100%
0%
+ / -
-0%
8.
It would be Ryan gossling, and I would make a classic chicken tikka massala.
+100%
0%
+ / -
-0%
9.
I would probably make stuffed peppers! So many people have different ways of cooking that, and I like how my family does it, so I would share that meal! I would love to share a meal with a famous chef, perhaps Rachel Ray. She cooks meals quickly and they always look so delicious!
+100%
0%
+ / -
-0%
10.
Family and friends. Love to make a good lamb roast with all the trimmings and a scrumptious desserts.
+100%
0%
+ / -
-0%
11.
I would prepare and share a dinner with friends and family and it would be beef lasagne.
+50%
0%
+ / -
-0%
12.
I would make a Sunday lunch for all my family and friends, I love nothing more than getting everybody together and I Sunday dinner can sometimes be challenging but if done from scratch can be a very satisfying achievement.
+100%
0%
+ / -
-0%
13.
Lasagne would be my first choice with all my girlfriends.
+100%
0%
+ / -
-0%
14.
I would make my grandma breakfast for dinner. Her homemade bisquits and gravy (she is passed)
+100%
0%
+ / -
-0%
15.
I would make dinner for Victoria Beckham. Beans and eggs on toast.
+100%
0%
+ / -
-0%
20. Do you need a job at Aldi or just working for fun?
+90%
-50%
Top Answer
I need a job at aldi. im a student and i am looking to begin driving so need the money to save up for a car and to pay for my driving lessons, i also need to pay off my holiday i have booked. However i do enjoy working and without a job i think i would get bored.
+75%
67%
+ / -
-50%
Second Best
Need a job.
+66.7%
50%
+ / -
-33.3%
3.
I definitely need a job at aldis.
+66.7%
50%
+ / -
-33.3%
4.
A little bit of both, I enjoy working in a fast paced environment meeting new and helping customers, I am also beginning to venture into the adult world of responsibility, and having a stable job is the best route for me to take.
+66.7%
50%
+ / -
-33.3%
5.
I would like a job at Aldi because I am passionate about working and I never like staying still.
+100%
0%
+ / -
-0%
6.
I most certainly need a job at aldi! I want to be the best person I can be and I feel Aldi can help me achieve this goal. Working for Aldi would give me steady employment that would allow me to become independent.
+100%
0%
+ / -
-0%
7.
I need a job at aldi.
+100%
0%
+ / -
-0%
8.
I think it would be a great to work in Aldi to gain experience and have fun.
+100%
0%
+ / -
-0%
9.
I would like a job that is challenging and rewarding, not just a job but a career. Fun in the workplace creates engagement and engaged employees are more productive and less costly.
+100%
0%
+ / -
-0%
10.
I dont work for fun. I work to support my son and myself to give him the life he deserves.
+100%
0%
+ / -
-0%
11.
I would love a job at Aldi, I think it would be a great challenge and rewarding.
+100%
0%
+ / -
-0%
12.
I desperately need a job, I have never been fully unemployed before, and have a family to support. I am on a very low income and need to pay all my bills off.
+100%
0%
+ / -
-0%
13.
I would love to work at aldi part time until I could find an apprenticeship but that takes months.
+100%
0%
+ / -
-0%
14.
There are things that I do need the job to be able to do for example driving lessons and to help my mum with the rent and to pay my phone bill but it would also be nice to have something to het up for in throttning so a little bit of both.
+100%
0%
+ / -
-0%
15.
I am not just looking for another pay check im looking for a company that can help me as an individual grow in the retail industry hopefully in trainee manager to begin with im prepared to work hard .
+100%
0%
+ / -
-0%
16.
Aldi employ only the best and I believe I can contribute to that ethos.
+100%
0%
+ / -
-0%
17.
I have a job already so I do not need it as such, but I want it a lot.
+100%
0%
+ / -
-0%
18.
I need a job and Aldi seems good team fun so they both work hand in hand.
+100%
0%
+ / -
-0%
21. Do you have any friends or relatives that work at Aldi?
+85%
-65%
Best Answer
No, friends or family work for aldi.
+75%
67%
+ / -
-50%
2.
Can relitives work at the same Aldo store?
+66.7%
50%
+ / -
-33.3%
3.
No, none of my family or friends work for ALDI.
+100%
0%
+ / -
-0%
4.
I have one friend that is a a store manager trainee.
+100%
0%
+ / -
-0%
5.
I do not have friends or relatives working for Aldi.
+100%
0%
+ / -
-0%
22. What's your favorite meal to cook at home?
+90%
-50%
Top Answer
My favourite meal to cook would be vegetarian lasagne with fresh lasagne sheets, spinach, pumpkin, ricotta etc.
+75%
67%
+ / -
-50%
Second Best
Breakfast, as the kid's love a good fry.
+100%
0%
+ / -
-0%
3.
I love cooking home made meals, since my child has allergies I have to becareful.
+100%
0%
+ / -
-0%
4.
Roast Dinner, or a chicken tikka massalla.
+100%
0%
+ / -
-0%
5.
I I love to cook stir fries and healthy meals whenever possible.
+100%
0%
+ / -
-0%
6.
My favourite home cooked meal is homemade chicken and vegetable pie with sprouts and cabage and peas and roasters.
+100%
0%
+ / -
-0%
7.
Breakfast sandwiches. Hamburger buns, american cheese, an egg, and some friend ham.
+100%
0%
+ / -
-0%
8.
I like to come home and see what is in the cupboards this normally results in using up any fresh vegetables and making my own sauce.
+100%
0%
+ / -
-0%
9.
Steak, potatoes, brocolli. Who doesnt love steak!!
+100%
0%
+ / -
-0%
23. Why would you like the job?
+90%
-50%
Top Answer
I would like to be a cashier at Aldi because I want to contribute my qualities to the supermarket. I have the drive, enthusiasm, and charisma to be a part of the Aldi team.
+75%
67%
+ / -
-50%
Second Best
Iam looking for a new challenge.from research in to aldi i see an ambitios compony.
+75%
67%
+ / -
-50%
3.
I want the option of furthering my career options.
+75%
67%
+ / -
-50%
4.
I enjoy working in a fast paced environment where the customers needs are important, meeting new people is always a pleasure and working hard is always a satisfying reward.
+75%
67%
+ / -
-50%
5.
Id lile like the job because I love working with the public and at a place whee there is always something to do.
+66.7%
50%
+ / -
-33.3%