Top 25 Aldi Interview Questions and Answers

Top
1. What is your favorite item to purchase at Aldi because of its low price compared to competitors?
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Top Answer
Groceries because its value for money.
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Second Best
Produce, it is so fresh and the savings are great!
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Food in general, It taste nice and is usually half the price compared to other stores.
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4.
Museli bars.
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5.
Cleaning products.
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6.
The fruit and vegetables. they're more fresh and almost completely all australian.
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7.
Any of the products Aldi sell as all the products I have purchased in the past form Aldi have been of the highest quality and are always reasonably priced.
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8.
I buy a lot of coffee from aldi, and also the fruit and veg are cheap...oh and eggs.
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9.
My favourite item is the pot noodles because its good value for what you get for it.
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10.
I have never shopped at Aldi.
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11.
I love pecan nuts and they are at a great price at just over 1.50. In other grocery stores they can be anything from 2.50 to 5.00!
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12.
The fruit and veg is extremely low compared to competitors.
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13.
Washing powder and liquid, its the equivalent or better then other leading brands. We dont buy it that often because it lasts us a fairly long time. My clothes and plates come up sparkling.
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14.
Bread, the chicken boxes and milk and also the food for my little boy.
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15.
I like to purchase toilet rolls because they are cheaper and softer.
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16.
The chocolate, I love cheap chocolate and a aldi I found many that I enjoyed.
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17.
There are a number of items including salmon, chicken breast and soya milk.
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18.
Products such as cheese chocolates wine and snack foods.
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19.
I like the drinks. They taste great for all the family and they are much cheaper than other stores.
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20.
Peppercorn sauce its lovely great taste cheaper price.
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21.
The batteries. I know! Such a random answer. But my first visit to the store was actually just out of curiosity, and I saw a pack of batteries, and the price was unbelievable.
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22.
Cheese as not only is it better priced its locally sourced and tastes great...
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23.
Always find the fruit and vegetables, normally whatever the super six is that week are always the best value and quality around.
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24.
The twice weekly non food promotions constantly have me looking for an aldi leaflet every week. The diy tools are usually my indulgence. Regularly the 1ltr low fat milk and the 1ltr smoothie are on my list as they are well priced and good quality. The super six fruit and veg offer is a regular shopping item of mine also.
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25.
I find the meat extremely good value and very tasty.
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26.
The Lasagna its amazing and I could not make a batch at home for that low price.
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27.
I recently purchased a slow rice cooker. I found it was a lot cheaper than any other competitors.
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28.
Chocolate...I love the great range of products that you have at Aldi. I can buy between 2-3 bars from Aldi for what id pay for 1 bar from another supermarket. I love the chocolate and hazelnut bar you do.
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29.
There are so many great products at Aldi which are so much cheaper than other supermarkets. I love the great value at Aldi and how much you can save compared to other supermarkets. Take for instance your chocolate and hazelnut bar I can buy between 2-3 bars in Aldi for the price of 1 in another supermarket.
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30.
Chocolate...I love the chocolate bar with the hazelnuts in and I can buy 2-3 bars from Aldi for what id pay for 1 in another supermarket.
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31.
I find that the fruit and veg at Aldi is very good because although it is priced lower than many other supermarkets it is still very fresh and tastes good.
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32.
Meat and poultry usually, the price is too cheap to ignore.
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33.
Food overall. Great quality and value for money is way ahead of competitors.
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34.
The item I always like buying at aldi whenever I get to go to the shop is honey, I think is of a very good quality and excellent price.
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35.
Thats a tough question, theres so much in aldi thats my favorite. I love the chocolate spread, the curly fries, the meat is of a high quality and delicious. All the products are amazing and of high quality.
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36.
Any of the fruit and veg. I am a sporty person and consider myself to have a good diet. So eating fresh fruit and veg everyday is important to me. I find the value great with the super six offer that you do.
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37.
My favorite item to purchase from aldi would have too be the four cheese tortellini. You just cant beat the price and they taste amazing.
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38.
Orange juice - tastes nicer and cheaper to other leading supermarkets.
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39.
Groceries in general as I average price per basket is much lower than say Coles or Woolworths. More value for money.
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40.
The essential grocery items likes milk, biscuit, butter, soft drinks and bread have a lower price when compared to the competitors. Also personal care products like body wash, hand wash etc.
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41.
I think everything is generally better priced at aldi store but if I were to pick one item it would be its various appliances.
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2. Why would you like to work at Aldi?
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Top Answer
I would to work for aldi as I believe I am ideal candidate to work for the company as I believethe stores philosophy relates to my work ethic of hard work, producitivity and efficiency being paramount to a stores success.
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Second Best
I like a challenge and have a hard working ethic.
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3.
I like that its a fast paced atmosphere with something to do constantly.
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4.
I believe I can bring what Aldi are looking for, enthusiasm, loyalty, experience and commitment.
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5.
With hard work and dedication, I can have satisfying career at ALDI. There is always space for motivated and talented individual at ALDI.
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6.
It seems like a very good place to work and would like the oppurtunity to try this for myself.
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7.
Seems like a good work environment, I like how there would always be something to do, and you offer great benefits and employment opportunitirs.
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8.
I hrard it was a great company yo work for, flexible with your availabulity, grwat opportunities and benefits, good pay.
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9.
I know that I can provide outstanding customer service with outgoing and people friendly attitude
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10.
I would love to work at aldi because I would like a better life for myself and I know at aldi il be able to do that. Im a great team player and hard worker and I no at aldi you have to be a hard worker.
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11.
Seems like a good place to work and I would like a chance at this opportunity.
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12.
Good work opportunity and benefits and room for advancement.
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13.
I would like to work for Aldi because I think the work would really suit me. I thrive in a fast paced working environment. I work well in team situations and I enjoy working under my own initiative also.
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14.
Great discount retailer with good carrier development and rewards.
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15.
It seems like a very good place to work and I would like the opportunity to try this for myself.
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16.
Expanding company with job security.
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17.
I know I am the best candidate for the job I have cashier experience excellent customer service.
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18.
Because I love Aldy products and they are cheaper than any other store.
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19.
I feel as thou I would be challenged every day I like meeting new people and helping them out customer service is my number one priority.
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20.
I like to work with aldi because is a great company ,i can share my skill and gain my career.
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21.
I have two years of experience working in a retail envieonment and I have very good experience dealing with customers as they a priority to the company, I am also a fast learner, reliable, pumctual and hard working,i believe my experience will be of great value to aldi.
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22.
It is a respected, stable, and growing company.
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23.
I would to work for Aldi as I would like to progress further with my career and I think Aldi is the best place to happen.
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24.
Looking to transfer my existing management skills into the supermarket sector, and ALDI seem to offer plenty of opportunity with strong expansion plans, unrivalled sales growth and all the top awards to prove it.
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25.
Fast pace working environment so will always be busy time will go quick.
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26.
I believe that its a very lucrative company to work for, whatever you put in, is what you get out. You appreciate your employees enough to understand that they do hard work and in turn you award them with generous benefits.
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27.
I think that Aldi offers me stable employment in a stable industry and will allow me to use the skills I have attained during my mba program.
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28.
To become part of a large company working with people.
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29.
Because their is great room for growth and it is the number one retailer.
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30.
I would like to work ar Aldi because of the natural work progression, the fact that you can be a stock assistant then in a few year become higher up is appealing. You stick with a company you like working for and stay there for many years.
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31.
I love how their becoming the most popular retail store around and I would like to become a part of that success.
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32.
I think I would enjoy working at Aldi because im hard working and can be independent.
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33.
I believe I have the right skills and abilities to join a fast paced and harworking environment. I thrive from meeting targets and would like to be a part of Aldis success.
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34.
I love to work in retail in a positive and growing chain that trains it employees to be the best they can be and working with a happy united team.
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35.
Aldi is the best store for job giving people very good opportunity.
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36.
Because I like working with people and helping them to solve problems. I also like to think myself as a very hands-on person.
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37.
For the benefit of achieving customers satisfaction and in return I ll be working in Aldi to achieve my goal.
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38.
It seems like a very good place to work and would like the opportunity to try this for myself.
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39.
I believe in the quality. I never hear anything negative from people.
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40.
Aldi looks like a great and friendly environment. I would like to work for a company where opportunities are available to employees. I enjoy working retail and love the satisfaction of a happy customer.
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41.
I have seen and heard positive feedbacks that aldi is good to work for.
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42.
I would like to be part of a the team that expands the company in Ireland make aldi the number one choice of all irish households to help make the customers experience a great one in store so that the word of mouth spreads that aldi is the best value the best store and the only choice for a weekly shop.
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43.
The work ethic that would be required and the team focus are key reasons as to why I would like to work at aldi. In my current position managers do not partake in physical labour and I feel that creates a divide within the store.
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44.
It seems a like good job and I can opportunity to try myself in Aldi.
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45.
I would like to work at aldis because it has such an excellent reputation.
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46.
I believe it would be a challenging work environment. I have a lot of skill multi tasking and working under pressure while giving good customer service.
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47.
I believe in there products and its easy to recommend a product if you like it yourself.
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48.
Cos it give you chance to do something more, better pay.
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49.
A company that offers a chance to grow and due to my youth I want to make good use of it and based on research they also pay well.
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50.
Aldi has evolved across the globe and is now one of the best retailers. I have heard nothing but amazing things about working for Aldi. I want my career to develop and progress, as Aldi is consistantly growing I want to help Aldi exceed anybodies expectations by being apart of the team.
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51.
Everything just works, some of the best people in this industry have made this company one of the fastest growing in the world.
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52.
I want to work for Aldi because I feel can be challenged on a daily basis, I like meeting new people and helping out customers. I enjoy being hands on and if given a task to do I get stuck in straight away. Also from what I have heard and seen Aldi is a great company to work for because it looks after its employees.
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53.
I would like to work at Aldi because I feel that it is one of the leading supermarkets and would give me experience in the world of supermarket retail, I also find customer facing roles challenging and well suited to my previous work experience and nature.
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54.
Great brand to work for. Gives great opportunities to work with customers by offering them the best service and great value for money.
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55.
I believe what they are doing will continue to be successful.
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56.
Because is an international growing company in which I feel I can grow and develop a successful career.
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57.
I have the skills and experience to work with staff at all levels.
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58.
Aldi is a company with great progression opportunities and benefits. I have heard many good things about the company and being employed there. I too shop looking for good value rather than buying brands that are very similar for more cost so I can identify with your customers and understand what they want. Aldi is really growing and I want to help Aldi grow and move forward together.
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59.
Careers prospects. Good salary, pension and a new choice of career for ne.
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60.
To prove myself to you that this is the right job me with and I will make such and impact that it will benefit both of us.
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61.
I have always relished and overcome any challenges that my 4 years of working for Asda have presented me with, I now feel that this is the right time in my life to seek not only a new challenge, but to even further my career with the retail sector, and as one of the most recently successful and growing supermarkets in ireland, I feel Aldi is the perfect place to do so.
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62.
A fast growing company that is becoming a household favourite because of its high quality at low prices which push the brand to the top.
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63.
I enjoy dealing with people and working in a fast pace, challenging environment.
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64.
Competitive rates of pay and a view to progress within the company.
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65.
I would like to work at aldi because there is room for development as employee and there are opportunties for career growth with the company and there is also a competative rate of pay.
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66.
One of the fastest growing supermarkets, offering great quality food at a discount price and investing in its employees.
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I have herd its a good place to work that there is good training and have good opportune to move up.
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3. What is your favorite food at Aldi?
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I love so many of the foods from Aldi and I especially love the low prices. It is so hard to pick one favourite food as I have so many favourite Aldi foods from chocolate to ice cream to cheese and ham to raw meat to frozen food.
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Second Best
The Museli Bars or potato salad! So nice!
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3.
Dog biscuits.
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4.
Ice cream.
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5.
Scottish Salmon and Frankfurters.
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6.
Fruit mostly i like aldi water.
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7.
Frozen Jam Donuts.
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8.
Fruit and veg are really good and I enjoy the Luxury truffles at Christmas.
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9.
My favorite food at Aldi is the peach nonfat peach yogurt from healthy and fit line.
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10.
The fresh fruits and peppers.
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11.
I like the Simply Nature line of products.
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12.
My favourite food would be your pizzas, your pork products and your bbq coated nuts!
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13.
The fruit and/or vegetables! I also had an amazing steak!
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14.
Wedgesband sour chive cream dip. Also lamb and the everyday essential chicken breast.
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15.
Deffinately the four cheese pizzas me and my family have a pizza night every Saturday and we all take a trip to Aldis to pick our pizza up.
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16.
There meat as it is very good value at a very low price compared to competitors.
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17.
The smoothie I have mentioned before is very good. I also recently purchased the smoked mackerel and really enjoyed it.
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18.
There is to many to choose from as you carry such a great range of products ranging from fresh fruits and vegetables to raw meats and frozen foods to cheese and ham to bread. All foods at Aldi are of great quality and value.
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19.
My favorite food at Aldi has got to be the strawberries, they are always fresh and delicious.
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20.
The chocolate is very nice, especially the white chocolate crumble.
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21.
Spanish chorizo which is cheaper and better than anywhere else.
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22.
To be honest I dont think I have shopped at aldi enough to have a favorite food, my parents mostly go to pick n save, but I am trying to make them switch.
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23.
The fruit and veg the quality and price is unbeatable. I am a healthy person give me fruit and veg over sweets any day.
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24.
My favorite food at aldi would have to be there various low priced cereals.
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4. Have you noticed our employees give excellent customer service, will you be able to do the same?
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Top Answer
~customer service is something I feel extremely passionate about and I have no doubt I can do the same.
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Second Best
I definitely believe I would able to...one of my favorite parts of my last job were axtually the customers.
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3.
I have always worked with people and believe I have the ability to give excellent customer service.
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4.
I have. Every week my mother and I shop at Aldi and there has never been an occasion where your employes have failed to provide excellent customer service. They are always available to answer any queries or questions. If I should be successful I feel I would be more than capable of meeting your high standards of customer service. I have vast experience in dealing with the public and have been complemented on several occasions for my excellent communication skills and helpful nature.
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5.
I'm very impressed with Aldi employees and the store managers as I once had a complaint of some very though meat and I have to say that the way my situation was handled was very very impressive indeed. I would continue this type of customer service as it means that the customer will more than likely eventually spend more money within the store.
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6.
Of course, I always do my best to keep customers happy.
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7.
Yes, and I have won awards in previous emplolyement for excellent customer service.
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8.
I have noticed that, they never serve you without a smile and a greeting, and its become my seond nature from my job to do the same, customers expect no less and neither should they.
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9.
Yes, whenever I am in Aldi everyone is always very polite and I think I would be able to do the same because I have good manors and I am confident around people.
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10.
Yes all staff offer great customer service. This is very important as it attracts customers to use the store again. I always offer excellent customer service and I am willing to go the extra mile to please.
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11.
In most cases yes. I certainly would be able to achieve the same if not more.
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12.
Yes I have noticed. Whilst at Sainsbury we go through training called making the customers matter which helps.enable you to go the extra mile for a customer.
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13.
Of course I will do my best I am very friendly person.
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14.
Yes I have notices this, they are really speedy with their hands and I will always give it my all and I have excellent hand I co origination.
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15.
YES I do believe ied be able to give excellent customer service this was favourite part of my last job.
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16.
All employees give excellent customer service because of their commitment to Aldi. I believe I would be able to do the same.
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17.
I have noticed that all checkout staff seem to be very friendly and I love to work in this environment when everyone is happy you can tell by the atmosphere and the way people work this then gets passed on by excellent customer service to the customer.
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18.
Dunnes Stores take pride in customer service. I believe the importance of customer service is paramount to how a store progresses and interacts with its local community.
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19.
Yes I have, I believe I will be able to do the same, like I said, I have a lot of experience with working with customers and I really enjoy it too. I believe I have good interacting skills and I think I would offer good customer service to customers at Aldi.
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20.
Yes I will be,I am efficient friendy and attitude to the customers.
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21.
Yes, of course. My employment background is all customer service focused.
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22.
Yes I always notice the employees are very helpfull and always happy to help. I would be able to do the same as I enjoy making other people happy.
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23.
Your employees are always smiling very friendly and willing to help when needed. Yes I have several accommodations for giving excellent customer service at past employers.
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-0%
24.
All employees at my local store are so friendly and very helpful. Work really well as a team which is exactly the environment I wish to work in.
+100%
0%
+ / -
-0%
25.
I did and they seem to be able to give great customer service.
+100%
0%
+ / -
-0%
26.
Yes of course. Morrisons has extremely high expectations for the customer service for all memebers of staff to abide by. As previously stated I feel I work well with people and I have a natural ability to converse and help anybody.
+100%
0%
+ / -
-0%
27.
Yes I will be able to give excellent customer service as I believe it is one of the most important things for a supermarket. You can have the best value products but without good customer service customers will not continue to return to your store.
+100%
0%
+ / -
-0%
28.
The customer service I recieve at Aldi is great it keeps me coming back. I believe that customer service is the most important thing for a supermarket because you can have the lowest prices around but customers wont come back if staff are rude or dont make the customer feel appreciated. I would definitely be able to offer excellent customer service.
+100%
0%
+ / -
-0%
29.
I have a lot of experience when it comes to customer service and therefore I feel that I will be able to excel in this area of the job.
+100%
0%
+ / -
-0%
30.
Most certainly. I have a passion for customer service - putting the customer first and making their daily food shop as quick, easy and convenient as possible.
+100%
0%
+ / -
-0%
31.
Yes. I will be providing the best customer service.
+100%
0%
+ / -
-0%
32.
Of course, I always aim for excellence while doing my job and as assistant manager I will endeavour to assist my manager to encourage the team to achieve the best.
+100%
0%
+ / -
-0%
33.
Yes, one time I came in here and bought fudgesicles, went out to the car and opened the box to eat one and they were all melted and refrozen in the wrappers. I went back in to show an employee this and he promptly got me another box, opened it to make sure they were good, and gave me it. I would definately be able to do the same. Working at walgreens, I often did things like that for customers.
+100%
0%
+ / -
-0%
34.
Yes. I am patient, a good listener and keen to help.
+100%
0%
+ / -
-0%
35.
Ill be able to bring other ideas and maybe improve for the benefit of the company.
+100%
0%
+ / -
-0%
36.
Yes, excelent customer service is very important to achieve and provide our customers on a daily basis making sure that each customer had plesant and memorable visit so they would like to comeback to our store and suggest us to their neighbours, friend ect.
+100%
0%
+ / -
-0%
37.
Most definitely. I treat all of my customers how I would like to be treated myself, in a friendly, efficient, welcoming manner.
+100%
0%
+ / -
-0%
38.
Yes the staff operating the cash registers are always welcoming and I believe I can offer the same service having worked in hospitality.
+100%
0%
+ / -
-0%
39.
I have worked with in the customer service industry for 17 years, I have first rate knowledge of excellent customer service . I love to work with the public.
+100%
0%
+ / -
-0%
40.
I strongly believe in excellent customer service and I honestly think I will be able to give that.
+100%
0%
+ / -
-0%
5. Name your three best qualities?
+93.3%
-80%
Top Answer
Reliable hard working self motivated.
+100%
100%
+ / -
-50%
Second Best
Hard working. Adaptability. Persistence.
+100%
100%
+ / -
-50%
3.
I am hardworking. Enthuastic and work well as part of a team.
+100%
100%
+ / -
-50%
4.
I am good with people , I am hard working and I am team player.
+100%
100%
+ / -
-50%
5.
Assertive, loyal and kind.
+66.7%
50%
+ / -
-33.3%
6.
Hardworking honest and very patient.
+66.7%
50%
+ / -
-33.3%
7.
Confident , caring , leader.
+66.7%
50%
+ / -
-33.3%
8.
Hard working friendly and quick learner.
+66.7%
50%
+ / -
-33.3%
9.
Im a team player. Im a peoples person I really enjoy meeting and working with new people and a bit of a perfectionist I like to have everyting done right.
+66.7%
50%
+ / -
-33.3%
10.
Highly motivated, loyal, friendly.
+66.7%
50%
+ / -
-33.3%
11.
Quick and efficient worker, good communicator and flexible.
+100%
0%
+ / -
-0%
12.
Honest reliable approachable.
+100%
0%
+ / -
-0%
13.
Working in a team with other people, working independently and meeting and greeting new people.
+100%
0%
+ / -
-0%
14.
Excellent customer service, Hardworking and an ecellent team member.
+100%
0%
+ / -
-0%
15.
I am always smiling. I am enthusiastic and always read to learn to things. I work well as a team but can also use my own initiative when needed. I am a hard worker.
+100%
0%
+ / -
-0%
16.
My time management skills, my ability to deal with customers and my eagerness to learn new skills in the work place.
+100%
0%
+ / -
-0%
17.
I am a team player hard worker and always give 100%
+100%
0%
+ / -
-0%
18.
Meticulous and highly organised, able to multitask, very hard working.
+100%
0%
+ / -
-0%
19.
Calm under pressure, can multi task well, easy to get along with.
+100%
0%
+ / -
-0%
20.
I am responsible and can own up to my actions, have a good work ethic, and I believe I have capable leadership qualities.
+100%
0%
+ / -
-0%
21.
Team work flexible hard worker customer service cash handling.
+100%
0%
+ / -
-0%
22.
I am organised, approachable as a manager and goal orientated.
+100%
0%
+ / -
-0%
23.
Good organisational skills, punctuality and reliabilty.
+100%
0%
+ / -
-0%
24.
Ability to work under immense pressure, organised, time keeping.
+100%
0%
+ / -
-0%
25.
Like to learn to new things, not afraid to work hard and enjoy communicating with other people.
+100%
0%
+ / -
-0%
26.
I am punctual hard working and happy almost all the time.
+100%
0%
+ / -
-0%
27.
- people person - initiative - great work ethic.
+100%
0%
+ / -
-0%
6. What would you do if a coworker asked you to help you steal?
+92%
-76%
Top Answer
I would say no and would report it to the manager.
+100%
100%
+ / -
-50%
Second Best
Report it to a manger, and say no.
+66.7%
50%
+ / -
-33.3%
3.
I would inform my manager immediatley.
+66.7%
50%
+ / -
-33.3%
4.
Straight out no.
+66.7%
50%
+ / -
-33.3%
5.
Report immediately to a member of management if not area manager. Shoplifting is just not torrelated.
+66.7%
50%
+ / -
-33.3%
6.
Report the to the management.
+66.7%
50%
+ / -
-33.3%
7.
I would go to my supervisor or manager immediately.
+66.7%
50%
+ / -
-33.3%
8.
Tell a supervisor.
+66.7%
50%
+ / -
-33.3%
9.
Say no and tell manager.
+66.7%
50%
+ / -
-33.3%
10.
Report to manager.
+66.7%
50%
+ / -
-33.3%
11.
Terminate his contract on the spot.
+100%
0%
+ / -
-0%
12.
Report to management.
+100%
0%
+ / -
-0%
13.
Say no and report the incident to a manager privately.
+100%
0%
+ / -
-0%
14.
I would tell them that it was very foolish and if they didnt listen I would have to inform the manager.
+100%
0%
+ / -
-0%
15.
Report the co-worker to prevent any harm to the company.
+100%
0%
+ / -
-0%
16.
I would refuse and keep an eye on that co worker and go to my manager straight away.
+100%
0%
+ / -
-0%
17.
I would definitely NOT do it, and report them to the boss.
+100%
0%
+ / -
-0%
18.
Refuse and talk to the co worker as to why they would want to do that. If necessary report the coworker.
+100%
0%
+ / -
-0%
19.
I would not get involved and warn them it is stupid.
+100%
0%
+ / -
-0%
20.
Would first of all try to talk them out of it and make them see it is wrong and then report it to the relevant person.
+100%
0%
+ / -
-0%
21.
I would report it to the relevant authority within the company. Stealing would mean a loss to the company and anyone willing to steal is not a true team player.
+100%
0%
+ / -
-0%
22.
I would absoloutly disagree and report straight away to the manager.
+100%
0%
+ / -
-0%
23.
I would make sure they know the what would happen if they stole such as loosing their job and I would report it to my direct boss.
+100%
0%
+ / -
-0%
24.
Discuss the possible ramifications of doing so and provide the necessary feedback while also informing my superiors of possible.
+100%
0%
+ / -
-0%
25.
Report it immediately, my professional integrity is the most important thing.
+100%
0%
+ / -
-0%
26.
I would tell my coworker that I cannot help them steal anything from Aldi and that I have no choice but to report them. I would report it to my supervisor/manager straight away as Aldi is a business and needs to sell the products to make a profit which is what will pay my wages.
+100%
0%
+ / -
-0%
27.
I would tell them that it is irresponsible of them for stealing and that if they continued to talk to me about it that I will inform a manager.
+100%
0%
+ / -
-0%
28.
As an assistant manager I would let him know that absolutely under no circumstance this is an acceptable behaviour I would make him aware of the dismissal procedures and company policies regarding this kind of behaviour, later speak to manager and place him under surveillance and maybe try to find out if we can somehow find out if this member of staff is having some king of problems that are leading him to do this.
+100%
0%
+ / -
-0%
29.
I will advise him to stop otherwise I will tell manager.
+100%
0%
+ / -
-0%
30.
I would remind them the consequences of stealing both in the job and what this would lead to in their private life and future opportunities. I would inform my senior manager and keep an eye out for any suspicious opportunities.
+100%
0%
+ / -
-0%
31.
I will make understand my coworker not to steal. Also report to Manager to look into the matter if the same happened again.
+100%
0%
+ / -
-0%
32.
Deal with a colleague, report to security manager and report it my general store manager.
+100%
0%
+ / -
-0%
33.
Say no and advise them against their decision as it wouldnt be worth losing your job.
+100%
0%
+ / -
-0%
34.
I would decline and have to report them to a manager.
+100%
0%
+ / -
-0%
35.
I would decline the offer and see what I could do about fixing the situation.
+100%
0%
+ / -
-0%
7. How would you deal with an angry customer while you were busy completing tasks?
+93.3%
-66.7%
Top Answer
I would always listen to the customers issue and take my time to sort out the problem.
+100%
100%
+ / -
-50%
Second Best
I would listen to their complaints and try to rectify it immediately, if I could not I would refer them to a manager.
+100%
100%
+ / -
-50%
3.
Customers should always be your main priority so I stop what I am doing or get someone else to take over from me and ask the customer what the problem is. I would be polite and ask what the problem is, When aware of the problem I would try to fix it, offer an alternative and sincerely apologise. A customer should never leave unhappy so I would always try to help them.
+83.3%
80%
+ / -
-66.7%
4.
First i would ask them what was up and try and calm down the situation then try and help with the enquiry.
+66.7%
50%
+ / -
-33.3%
5.
I would try and calm the customer down from being angry and try the customer with his or hers promble in the best way i can.
+66.7%
50%
+ / -
-33.3%
6.
Fine im used of it as most of my jobs have involved customer service.
+66.7%
50%
+ / -
-33.3%
7.
I would find a free member of staff that is able to help them with their problem.
+66.7%
50%
+ / -
-33.3%
8.
I would stop completeing my task for a moment and listen to the customers' problem.
+100%
0%
+ / -
-0%
9.
I would try to defuse the situation or call a manager.
+100%
0%
+ / -
-0%
10.
I will stop what I am doing and make sure and tend to customer needs.
+100%
0%
+ / -
-0%
11.
I would find out what the guest was upset about and fix the problem.
+100%
0%
+ / -
-0%
12.
Try to find out the problem and then make a solution.
+100%
0%
+ / -
-0%
13.
I would stop what I was doing and listen to what they have to say, then I would deal with the customer in a calm way trying to calm the situation down as soon as possible.
+100%
0%
+ / -
-0%
14.
I would remain calm but if it was to start to get out of hand I would come to find the manager to inform them what was happening.
+100%
0%
+ / -
-0%
15.
I would listen and stop,what l was doing to give them my complete attention and try to talk to them in a calm manner to try and diffuse the situation as quickly as possible.
+100%
0%
+ / -
-0%
16.
Attend it straight away leaving my task and ask him politely as to what can I do for him/her.
+100%
0%
+ / -
-0%
17.
I would try to calm down the customer myself before hand and get a clear understanding of why the customer was unhappy and then refer the problem on to a manager.
+100%
0%
+ / -
-0%
18.
I would stop what im doing or get someone to take over lisen to the customer and try to solve the problem I would not let customer leave until problem was resolved fully.
+100%
0%
+ / -
-0%
19.
I would stop what im doing or get someone to take over lisen to the customer and try to solve the problem I would not let customer leave until problem was resolved fully.
+100%
0%
+ / -
-0%
20.
Stop and listen and help solve the issue. Stay calm.
+100%
0%
+ / -
-0%
21.
The customer would be the number one priority at the moment. I would try to calm the customer down by seeing what the problem was, and by resolving the issue with the customers best interest in mind.
+100%
0%
+ / -
-0%
22.
Try to find out what the problem is and follow it up with a member of staff in that area.
+100%
0%
+ / -
-0%
23.
If possible I would ask a co worker to carry on with my task whilst I listened to the customer to find out why they were angry. I would then do as much as I could to make the customer happy again.
+100%
0%
+ / -
-0%
24.
I would talk calmly to the customer and try to solve any issues that had arrived, if the task was ongoing and needed to be completed I would ask a work colleague to take over whilst I helped the customer.
+100%
0%
+ / -
-0%
25.
I would ask them nicely if they could be patient for just one moment and explain the situation I was in, and that I would get to them as soon as I could.
+100%
0%
+ / -
-0%
26.
I will try to calm down him and I try to solve the problem.
+100%
0%
+ / -
-0%
27.
Take the time to listen to the customers needs and wants and solve the issue as quickly and professionally as possible.
+100%
0%
+ / -
-0%
28.
I would listen to the customer and try to calm them down and coming up with a solution to there problem.
+100%
0%
+ / -
-0%
29.
Always listen to customers complaint in full without interupting then find a manager to assisst further if they will not listen to any answers you have.
+100%
0%
+ / -
-0%
30.
I would help the customer in any way that I can. If the customer continues to be angry I would call a manager. I would explain the situation to the manager and stay with the customer until the problem had been resolved.
+100%
0%
+ / -
-0%
31.
I deal with angry customers on a regular basis you have to remain calm and listen to what the customer is saying.
+100%
0%
+ / -
-0%
32.
Give them my whole attention and assertain what the real problem is.
+100%
0%
+ / -
-0%
33.
I leave my tasks and I will listen what customer wants to say /customer is always first/. Next I will apologise, fix the problem, thank the customer for bringing an issue to my attention and invite for the next visit.
+100%
0%
+ / -
-0%
34.
I would listen to them and calm them and solve their problem wherever possible and make a priority to try and turn this anger into a positive outcome.
+100%
0%
+ / -
-0%
35.
I would try to talk to him and find out what made him so angry and solve the problem.
+100%
0%
+ / -
-0%
36.
I have done this at walgreens before. I would put the task aside for a minute, try to understand why he is angry, explain the situation to him as best I can, and if they are still angry I would call a manager over to help.
+100%
0%
+ / -
-0%
37.
Leave the task I was completing to give the customer my full attention. Firstly listen to what they have to say, sympafise with their situation, ask them some questions so get a better understanding if needed and then endeavour to come to a resolution there and then. The customer want the feeling they are just being palmed off.
+100%
0%
+ / -
-0%
38.
I will listen him until he finishes and agree with him.
+100%
0%
+ / -
-0%
39.
Take the time to listen to them, deal with their complaint and only be satisfied when they left the store satisfied with the end result.
+100%
0%
+ / -
-0%
40.
Customer comes first so stop the tasks and deal with the customer till its sorted.
+100%
0%
+ / -
-0%
41.
Give a full attention to that customer by making sure they leaves the store happy.
+100%
0%
+ / -
-0%
42.
I would attempt to calm the customer and alert the duty manager to address the problem.
+100%
0%
+ / -
-0%
43.
If another staff member was close by I would task them to take over my work briefly while I go and have a chat the the customer and listen to what their issue is and see if it can be resolved calming.
+100%
0%
+ / -
-0%
44.
I would hold off on tasks to listen to the customer and try and resolve the complaint, if I was unable to I would speak to my manager to resolve before returning to my tasks.
+100%
0%
+ / -
-0%
45.
I would speak to them in a clear and precise manner answering any question that they may need to ask me without getting frustrated or raising my voice and defuse the situation to the best of my ability.
+100%
0%
+ / -
-0%
46.
By keeping calm, listening to the customer and offering to solve his or her query.
+100%
0%
+ / -
-0%
47.
Angry customer comes first. It would do no one any good to wave off a buzzing fly and try to work. More can get done if you take care of one before the other.
+100%
0%
+ / -
-0%
48.
I would ask them to plesc stop shouting at me and could they wait untill I go get my suspervisor.
+100%
0%
+ / -
-0%
8. Where do you see yourself in five years?
+92%
-76%
Top Answer
Store Manager In Aldi ( Newbridge).
+100%
100%
+ / -
-50%
Second Best
Hopefully in a management role within the company.
+100%
100%
+ / -
-50%
3.
My career with Aldi will give me the opportunity to progress within an ever expanding company.
+100%
100%
+ / -
-50%
4.
I see myself studying in a creative field, hopefully in special effects makeup.
+75%
67%
+ / -
-50%
5.
In a secure job bringing in good money settled down in a nice home with a small family.
+66.7%
50%
+ / -
-33.3%
6.
I see myself in a sucure job, hopefully with this company.
+66.7%
50%
+ / -
-33.3%
7.
Sitting where you are now.
+66.7%
50%
+ / -
-33.3%
8.
Hopefully in a secure job ready to settle down.
+100%
0%
+ / -
-0%
9.
I see myself being Married living in a house with my loving family. Thriving to be the best at what I Do.
+100%
0%
+ / -
-0%
10.
Working at Aldi, with my own house and a family.
+100%
0%
+ / -
-0%
11.
In 5 years time I would hope to have my own car, have my student loans paid off and leading a team of people.
+100%
0%
+ / -
-0%
12.
Either working in an elderly home or working in a nursery.
+100%
0%
+ / -
-0%
13.
Hope fluky I ll out my hard work and it will pay off hopefully in 5year or later but I m happy at the moment.
+100%
0%
+ / -
-0%
14.
I See myself in management degree program studying in retail owning my own house out right.
+100%
0%
+ / -
-0%
15.
In a higher management position, or possible in a district management position at Aldi.
+100%
0%
+ / -
-0%
16.
Hopefully still here as a competant happy member of staff.
+100%
0%
+ / -
-0%
17.
In the role I have applied for as a store manager, leading a fantastic happy team that is achieving the targets set and the best supermarket in the area.
+100%
0%
+ / -
-0%
18.
Hopefully being part of the team at aldis that has helped the company go from strengh to strengh.
+100%
0%
+ / -
-0%
19.
As a store manager in of of the best performing stores working with a great team of coworkers I have trained.
+100%
0%
+ / -
-0%
20.
I want to work within a company who is constantly looking at how to improve and excel their company - I want to be able to help the company progress and for the company to help guide and develop my skills and knowledge as an administrator.
+100%
0%
+ / -
-0%
21.
At the moment I am looking for a company that will provide me with opportunities to progress up the managerial stages. So in five years time I see my self in a managerial/assistant managerial role with Aldi.
+100%
0%
+ / -
-0%
22.
I like to see myself working for a marketing company, designing advertisements for the company.
+100%
0%
+ / -
-0%
23.
Working within a company where I can grow like this.
+100%
0%
+ / -
-0%
24.
Graduated from college, hopefully with a degree I enjoy, if I am working for aldi I would hope to be promoted to a managerial position.
+100%
0%
+ / -
-0%
25.
I see myself being a well established assistant manager here, pushing hard to have my own store within the near future. In my personal life I would like to have a mortgage.
+100%
0%
+ / -
-0%
26.
In five years I hope to be after completing my masters and becoming a primary school teacher.
+100%
0%
+ / -
-0%
27.
I would like to become a store manager and gain as much experience as possible and then try and progress to an area manager position if possible.
+100%
0%
+ / -
-0%
28.
In five years I would like to see myself within the management team.
+100%
0%
+ / -
-0%
29.
I see my self working within aldi in a management role.
+100%
0%
+ / -
-0%
9. Why should we not hire you?
+92%
-76%
Top Answer
If you do not value hard work an dedication, then you should not hire me.
+100%
100%
+ / -
-50%
Second Best
If you do not want to hire a hardworking, skilled and honest employee.
+100%
100%
+ / -
-50%
3.
You should not hire me if you want to lose out on an honest hard working self motivated member of staff.
+60%
50%
+ / -
-40%
4.
I am a friendly person and I love to have a chat with customers.
+66.7%
50%
+ / -
-33.3%
5.
Because I am well organised,give 110% can lead from the front, I have great attention to detail, and I have great people skills.
+66.7%
50%
+ / -
-33.3%
6.
If you don't want a successful business.
+100%
0%
+ / -
-0%
7.
I cannot see a reason why.
+100%
0%
+ / -
-0%
8.
External hires may not integrate well in a management position.
+100%
0%
+ / -
-0%
9.
You have no reason to not hire me, I believe my qualities and characterisitcs would be an asset to the company.
+100%
0%
+ / -
-0%
10.
Because I am an excellent worker and am very dependable. I would be a great asset to the aldi team.
+100%
0%
+ / -
-0%
11.
You should hire me as I have years of retail and customer service and experience and good experience in a supermarket environment.
+100%
0%
+ / -
-0%
12.
Because although I can work hard under pressure I can also work well in a team because I am a good at motivating others but I can also work well independently.
+100%
0%
+ / -
-0%
13.
Well I think I have the right skills and abilities for this job so I would not recommend not hiring me.
+100%
0%
+ / -
-0%
14.
YOU should not hire me if you intend on loosing a hard worker friendly honest reliable employee.
+100%
0%
+ / -
-0%
15.
If you do not hire me the company will be losing out on a very enthusiastic, loyal and hardworking individual.
+100%
0%
+ / -
-0%
16.
No reason at all you should I believe I am the best candidate for this job and willing to give it my all.
+100%
0%
+ / -
-0%
17.
I will find it hard to leave dunnes stores. As I have mentioned previously im a loyal person.
+100%
0%
+ / -
-0%
18.
You should only not hire me if you were not looking for a dedicated employee who would give 110% to make the company successful.
+100%
0%
+ / -
-0%
19.
No reason not to hire me. Will always give 100 percent in all tasks given.
+100%
0%
+ / -
-0%
20.
Because I will exceed your expectations with my hardworking ethic.
+100%
0%
+ / -
-0%
21.
I believe that aldi will benefit having me on its team as I am very hard working and trustworthy individual.
+100%
0%
+ / -
-0%
22.
If you not hire me I will apply to lidl and when I will get the job over there they would very happy to have me there doing the job 110%
+100%
0%
+ / -
-0%
23.
I dont believe there is a reason not to. I am young, qualified, and looking to succeed.
+100%
0%
+ / -
-0%
24.
I can be to talkative at time and it can annoy some people, most people take me the right way but some people just prefer a more quiet environment.
+100%
0%
+ / -
-0%
25.
There is no reason why you should not hire me, I am extremely motivated and hard working - characteristics which fit your organisational culture extremely well.
+100%
0%
+ / -
-0%
26.
I dont beleive there is any reason for you not to hire me as I would make a great aldi employee.
+100%
0%
+ / -
-0%
10. What is your philosophy on eating well?
+92%
-76%
Top Answer
A big priority with me and l like the fact that Aldi has the heart foundation tick.
+100%
100%
+ / -
-50%
Second Best
Eat enough , eat healthy, and work hard should be enough to keep you fit.
+100%
100%
+ / -
-50%
3.
Eating well can be expensive unless you shop the aldi way.
+100%
100%
+ / -
-50%
4.
You made out of what you eat.
+66.7%
50%
+ / -
-33.3%
5.
You are what you eat.
+66.7%
50%
+ / -
-33.3%
6.
You should always eat well so you can live longer and be more healthy.
+66.7%
50%
+ / -
-33.3%
7.
Strick diet.
+50%
33%
+ / -
-25%
8.
I eat healthy, but do have my fatty foods once in awhile.
+100%
0%
+ / -
-0%
9.
I love food, and everything in moderation. My favourite food is fish.
+100%
0%
+ / -
-0%
10.
Eat healthy, but dont deny your tastebuds something you really want.
+100%
0%
+ / -
-0%
11.
You shouldnt hire me if you do not want a conscience hardworking, sociable team member working at aldi.
+100%
0%
+ / -
-0%
12.
I think it is good to maintain a well balanced diet because It is so good for you and your health.
+100%
0%
+ / -
-0%
13.
Healthy and as much organic as possible is the best medicine to stay helthy.
+100%
0%
+ / -
-0%
14.
I always try to eat a health and balanced diet and have participated in several diets over the years, what I have found is eating plenty of fruit and vegetables is the key.
+100%
0%
+ / -
-0%
15.
I believe everybody should eat well for their health and well-being. Especially if they have child, encouraging their child to continue eating healthy throughout their lives.
+100%
0%
+ / -
-0%
16.
Eating well is very important it provides your body with the right foods so that you can function properly throughout the day. Healthy foods release energy into the body slowly and when needed compared to fat and sugary foods which give an instant burst of energy.
+100%
0%
+ / -
-0%
17.
To eat well mad healthy food with people you care about.
+100%
0%
+ / -
-0%
18.
Eating well is part of a healthy life and foundation for a long healthy life,
+100%
0%
+ / -
-0%
19.
I love food, all kinds of food. Its all about balancing how much of certain things you eat.
+100%
0%
+ / -
-0%
20.
When I was younger I was a picky eater and drank alot of soda, now I always try to eat healthier when I can. I try new foods that I would not have when I was younger and appreciate it for what it is: food. I also drink alot less soda.
+100%
0%
+ / -
-0%
21.
Life is very precious and unpredictable. The sense of taste is the gift to humans. Try and taste all kind of food in life.
+100%
0%
+ / -
-0%
22.
Balanced diet keeps you healthy and having a feeling of wellbeing.
+100%
0%
+ / -
-0%
23.
A balance diet or one that is high in fiber. Everything in moderation.
+100%
0%
+ / -
-0%
24.
I have a strict workout and eating regime so I think eating well is a huge part of felling well and being the best you can be.
+100%
0%
+ / -
-0%
11. Tell me about a time when you went above and beyond for customer service.
+93.3%
-66.7%
Top Answer
I always go above and beyond, I cannot give a specific time.
+100%
100%
+ / -
-50%
Second Best
Every time when serving customers I go above and beyond.
+100%
100%
+ / -
-50%
3.
I always go above and beyond. If your employees display poor customer service it reflects badly on the business as a whole, not just that one person.
+75%
67%
+ / -
-50%
4.
I am always going above and beyond for customer service the needs of the customer should always be granted.
+66.7%
50%
+ / -
-33.3%
5.
When I was working at wal mart there was a disabled man, who couldnt get help from anyone, so i asked what he needed assistance with and he had a list of things that he needed and i shopped through the store and helped find all of the items without making the customer feel like he was a burden and i helped to check his items and helped him to his vehicle.
+66.7%
50%
+ / -
-33.3%
6.
Iam always going above and beyond because customers always come first.
+66.7%
50%
+ / -
-33.3%
7.
A customer needed invoice from 3 years ago, I went to the basement and pulled each file invoice and made copies and emailed , mailed, and faxed each invoices.
+66.7%
50%
+ / -
-33.3%
8.
I would like to think I always go above and beyond when it comes to customer service I have always been very helpful and try to meet the needs of every customer.
+50%
33%
+ / -
-25%
9.
I would like to think that I always go the extra mile for customers. As a sales assistant I am representing the company, and by meeting customer expectations I make the company and myself proud.
+100%
0%
+ / -
-0%
10.
An elderly man needed help with the large amount of food he had ordered so I grabbed another coworker and helped him to his car with all his food.
+100%
0%
+ / -
-0%
11.
When a gentleman wanted to proposed to his girlfriend in the club I roped off a private booth and decorated it with balloons and flowers the gentleman was delighted and the answer was yes.
+100%
0%
+ / -
-0%
12.
The recent one was when the customer was needing further information regarding his package I went a head and searched the information he was required.
+100%
0%
+ / -
-0%
13.
I always go above and beyond for customer service, I put my all into maintain good public standard of care.
+100%
0%
+ / -
-0%
14.
I have delivered product to customers that have had problems with orders. I have paid out of pocket for a customer lunch when she realized she had left her wallet at work.
+100%
0%
+ / -
-0%
15.
Helped a woman with 6 crying kids and bags and told her to find a seat and I would take her order.
+100%
0%
+ / -
-0%
16.
I ordered a product we did not normally carry for a customer, and after steady communication, would continue to order that product and keep it in stock.
+100%
0%
+ / -
-0%
17.
Always do whatever it takes to make customer happy staying late or making fresh food.
+100%
0%
+ / -
-0%
18.
A disabled customer entered the store and needed assistance with her shopping so I found one of my team members to finish my order and I went around the store with the customer helping them complete their shoppimg.
+100%
0%
+ / -
-0%
19.
Sometimes some people might ask you like do you know where is Apple store , anything around here? If I know I would let them know that as far as I know it is .......... So n so.
+100%
0%
+ / -
-0%
20.
I always go above and beyond in customer service because if one employee does not it reflects bad on the rest of employees .
+100%
0%
+ / -
-0%
21.
A customer had difficulty getting from the store to their car because of snow on the ground. I informed my manager I was going to help the customer get to their car. The manager covered my section until I came back. The customer was pleased I helped them and came back into the store the next day to say thank you again. My manager was very pleased with me.
+100%
0%
+ / -
-0%
22.
When I was a travel agent I had a client who came into the office on a Friday afternoon he was quite agitated and upset that his first family holiday had been cancelled and needed help sorting this out. Initially I asked him details of when and where the family could go to try and source an alternative and it did prove a difficult task due to school holidays and only a week before they were due to go. I asked advised the customer I would get to work straight away and advised him to go home and come back in the morning to discuss all options I had found, when he arrived the following morning he came with his wife and children who were all very upset. I then spend the whole of the Saturday finding the family not only a alternative holiday but a better holiday and after all the hard work they went home a very happy family. It was very difficult at first but the feeling of achievement once I knew they had a better holiday booked was wonderful.
+100%
0%
+ / -
-0%
23.
The store I currently work in is a small store and therefore we do not carry the full range of electrical products advertised on the brochure. I have purchased items in other dunnes for the customers of our store.
+100%
0%
+ / -
-0%
24.
I drove to a different store to get an item for a customer that could not go get it.
+100%
0%
+ / -
-0%
25.
I drove 3 hours to do a customers hair on a sunday morning for her wedding.
+100%
0%
+ / -
-0%
26.
Everyday, in BPO we have to ensure that the clients business is never seen in a negative light. We always.
+100%
0%
+ / -
-0%
27.
I was working on the Deli one day when a couple came to collect 4 platters of sandwhiches for a bridal party for the grooms house and brides house before the wedding. However the platters were not ready and there was no sign of the order in the order book and the girl that took the order would not answer her phone. So when everyone else on the deli was panicking and the couple were giving out I calmly asked them was there any other items that they had to collect and could they give me 30 minutes and id have everything ready for them. They agreed and I got 2 others on the deli to help me. We did up the 4 platters of sandwhiches and 2 extra complimentary ones. They were boxed and ready for collection within the 30 minutes I helped take them to the car and once again appologised for the confusion. They returned the following week and order food for a party for 100 people.
+100%
0%
+ / -
-0%
28.
Driving to Edinburgh from Dover to deliver a product.
+100%
0%
+ / -
-0%
29.
Delivered groceries for an elderly customer after work.
+100%
0%
+ / -
-0%
30.
While working at Gatwick airport I had a customer that carried a big amount of money to change in spain I found out why and offered her a prepaid card where she could load her money instead of carrying all on her.
+100%
0%
+ / -
-0%
31.
To drive in my car a customer to a certain address.
+100%
0%
+ / -
-0%
32.
There was a young girl and her mother who came into the store and were asking about vegan options. I spent 30 minutes talking the through what we had and giving them samples of certain items.
+100%
0%
+ / -
-0%
33.
At walgreens our shipments mostly come in totes full of random items. On the day of delivery a customer asked for a product that wasnt on the shelf. I went in the back and looked through a stack of 5 or 6 totes of random items to find it for them.
+100%
0%
+ / -
-0%
34.
Shopped with a customer providing tips on cooking and helping them find everything they need.
+100%
0%
+ / -
-0%
35.
Being patient with clients and listening to them at their time of need and worry.
+100%
0%
+ / -
-0%
36.
An eldery lady made a complaint that photo department was shutting earlier for past few days and she missed the opportunity to develop her pictures so I offered to go to her work place on my dinner break to pick up cd so by the time she finished her work pictures would be ready to collect.
+100%
0%
+ / -
-0%
37.
Did the customers shopping and transported to the car.
+100%
0%
+ / -
-0%
38.
Giving a customer an extra biscuit with there coffee if you found out it was their birthday or there coffee was delayed we would sometimes provided it for free.
+100%
0%
+ / -
-0%
39.
I have opened the store early and kept it open later if a customer needed that time to make a purchase I would do that in this position because its not with my power but running a store I was able to do that for the customer.
+100%
0%
+ / -
-0%
40.
Helping an individual with an illness by staying with them keeping them calm until help arrived.
+100%
0%
+ / -
-0%
41.
A little old man brought his entire extended family in with him to JC once. they needed black clothing and a long sleeved dress - even though it was summer. It was for a funeral and the dress he would bury his wife in. I called different stores for at least an hour trying to find a dress in her size. I was able to find it and get it overnighted to our store for free. To make such a hard time easier for a family was a great experience.
+100%
0%
+ / -
-0%
12. How would your references describe you?
+92%
-76%
Top Answer
Hard working, reliable, confident, productive.
+100%
100%
+ / -
-50%
Second Best
Down to earth, loyal, respectable.
+66.7%
50%
+ / -
-33.3%
3.
Consistent, respectable, down to earth.
+66.7%
50%
+ / -
-33.3%
4.
Exact im hard working loyal, so willing to try new things learn, progress what on what i already no, strive to be that one bit better.
+66.7%
50%
+ / -
-33.3%
5.
Down to earth, respectful and hard working.
+66.7%
50%
+ / -
-33.3%
6.
As a very out going person who can work on my own and can work with a team.
+100%
0%
+ / -
-0%
7.
As a fast leaner and helps everybody achieve their requirements and great people person.
+100%
0%
+ / -
-0%
8.
They would describe me as a friendly, polite, helpful and great to be with.
+100%
0%
+ / -
-0%
9.
A strong leader who is not afraid of hard work.
+100%
0%
+ / -
-0%
10.
Hard working, efficient, completely committed and helpful.
+100%
0%
+ / -
-0%
11.
Hardworking, easy to talk to, helpful and punctual.
+100%
0%
+ / -
-0%
12.
They would most likely say I was a confident out going person who was trust worthy and punctual.
+100%
0%
+ / -
-0%
13.
Never had problem at work before so my references will be great.
+100%
0%
+ / -
-0%
14.
Hardworking, problem solving , puntual and attention to detail.
+100%
0%
+ / -
-0%
15.
Dependable, responsible, friendly, and a hard worker.
+100%
0%
+ / -
-0%
16.
Organised, reliable, trustworthy, hardworking, enthusiastic.
+100%
0%
+ / -
-0%
17.
I believe my past and current employer would describe me as a hard working individual willing to have ago at anything.
+100%
0%
+ / -
-0%
18.
Hard working, quiet, good team player and an asset.
+100%
0%
+ / -
-0%
19.
Ambitious, hard-working, great work ethic, loyal, great customer service and a team player.
+100%
0%
+ / -
-0%
20.
Hard working, honest, commited to my work. Easy to get along with.
+100%
0%
+ / -
-0%
21.
Friendly, reliable, punctual, flexible and very presentable.
+100%
0%
+ / -
-0%
22.
An organised freak, highly efficient, extremely hard working and a down to earth person wanting to go far within my career.
+100%
0%
+ / -
-0%
23.
They would describe me as a pleasant person who is hard working and always prepared to roll up my sleaves and give a hand when ever is needed. I also cover overtime whenever I am needed.
+100%
0%
+ / -
-0%
24.
As a very hard working, always ready to help, trustworthy, friendly and positive attitude.
+100%
0%
+ / -
-0%
25.
They would say I am smart, I work hard, and am responsible.
+100%
0%
+ / -
-0%
26.
Goal orientated, reliable and a great team player.
+100%
0%
+ / -
-0%
27.
Driven, organised, great customer service skills and fair.
+100%
0%
+ / -
-0%
28.
Very sociable, easy to approach, hard working and someone who uses their initiative when completing tasks.
+100%
0%
+ / -
-0%
29.
I think they would describe me as an honest reliable and hard worker that always puts in 100% effort.
+100%
0%
+ / -
-0%
30.
- hard working - resilience - great team player - brings a positive attitude to work.
+100%
0%
+ / -
-0%
31.
Hard working good at my job trys her best always willing to help.
+100%
0%
+ / -
-0%
13. Have you ever called off from work before?
+93.3%
-66.7%
Top Answer
I only ever call in sick for work, when i feel i am unable to achieve my best. and because i am currently working with food, it would be not appropriate to work when unwell.
+75%
67%
+ / -
-50%
Second Best
Yes when my daughter was born.
+66.7%
50%
+ / -
-33.3%
3.
Yes I hurt my neck once before and had to take a few days off and hurt my leg in work and had to take one day off.
+66.7%
50%
+ / -
-33.3%
4.
I had to lead a dance group of young kids. These kids were knew to dancing so I was up for big challenge. However, from this experience I gained organisational skills and time management skills, I also learned on how to manage people.
+66.7%
50%
+ / -
-33.3%
5.
I will try to find the reason of problem and try to solve it and if i am unable to do this i will inform to the manager.
+66.7%
50%
+ / -
-33.3%
6.
I have 6 months experience working in retail.during this i have gained many new skills and also improve my previous skills.
+66.7%
50%
+ / -
-33.3%
7.
Yes, I have many years customer service experience and I love helping other people and fulfilling my job to its full potential.
+66.7%
50%
+ / -
-33.3%
8.
I would handle the situation myself calmly and understandingly. If the problem escalated into a much bigger problem I would inform management.
+66.7%
50%
+ / -
-33.3%
9.
An enthusiastic, polite, friendly, hardworking individual, that works well as part of a team and on my own initiative with a good sense of humour.
+66.7%
50%
+ / -
-33.3%
10.
I have a number of years experience in customer service and as well as priding myself in my work and helping others I also understand that it is imperative to always go that extra mile for customers and that customers are always put first. I always have a polite, friendly enthusiastic approach to customers.
+66.7%
50%
+ / -
-33.3%
11.
Had a customer witha security tagg left on their garment, I not only removed the tag but I apologised for their wasted time and went and asked the manager if there was anything else we could do for the customer, the customer received a free voucher fr next time they came to shop in the store.
+66.7%
50%
+ / -
-33.3%
12.
I think it's my inexperience and my fear of that inexperience. I'm not sure of what to expect out of my career, and I'm desperate to find something to grab onto.
+66.7%
50%
+ / -
-33.3%
13.
Your efficiency business model.
+66.7%
50%
+ / -
-33.3%
14.
They're still the same high quality but just at an affordable, low price.
+66.7%
50%
+ / -
-33.3%
15.
I like to think I can handle customer complaints well, I think I am very approachable and a great listener which helps to deal with complaints calmly.
+66.7%
50%
+ / -
-33.3%
16.
I am rarely late, however if there was a chance I could be late I would email the subject tutor as soon as possible and apologise when I arrive and get straight to what I was meant to be doing without causing an interruption to others.
+66.7%
50%
+ / -
-33.3%
17.
If I was in the middle of completing tasks I would make sure it was safe to stop, if it was I would approach the customer in a calm and polite manner and try to solve the situation as quickly as possible, If I could not help then I would ask the customer if they would like to speak to the manager and would allow him/her to deal with it appropriately.
+66.7%
50%
+ / -
-33.3%
18.
I love working in a team environment particularly in a new place it means I can seek reassurance and help if I need it, it also means that someone else's weaknesses can be your strengths so jobs can be completed faster.However working alone does offer a sense of responsibility and shows that people are confident you can get a job done without assistance.
+66.7%
50%
+ / -
-33.3%
19.
I have never been in the position of being a leader, during our time as a team everyone had an equal amount of balance in authority however, it was up to the section manager to make sure everyone was completing their jobs efficiently and to a high standard.
+66.7%
50%
+ / -
-33.3%
20.
That it is a large retailer which specialises in offering lower prices for similar brands while giving the same quality and customer satisfaction for something that would usually cost more.
+66.7%
50%
+ / -
-33.3%
21.
That Aldi respects the staff and helps them to progress further up the career ladder.
+66.7%
50%
+ / -
-33.3%
22.
I have never need to call in sick however, if I needed to I would give plenty notice before my shift so the managers can find the appropriate cover.
+66.7%
50%
+ / -
-33.3%
23.
I really enjoy customer interaction and being out on the shop floor, I like to feel like a valued member of a team and enjoy helping others whenever possible.
+66.7%
50%
+ / -
-33.3%
24.
At Christmas in my previous job we had to get things done quicker than usual which meant that even though things were done faster, they weren't always as high quality as they could have been.
+66.7%
50%
+ / -
-33.3%
25.
I'm a positive, hard working person with great social skills. While working in a similar position previously I really enjoyed the customer interaction and think I'll be a good fit to your current team.
+66.7%
50%
+ / -
-33.3%
26.
Only when absolutley necessary, ie hospital appointment.
+66.7%
50%
+ / -
-33.3%
27.
Yes, however Only if there is an extreme emergency.
+33.3%
20%
+ / -
-16.7%
28.
Yes, for sickness and once for court.
+100%
0%
+ / -
-0%
29.
Only if it cannot be helped e.g. Hospital appointments.
+100%
0%
+ / -
-0%
30.
Yes, I got food poisoning so I couldnt work with food for a few days until it passed.
+100%
0%
+ / -
-0%
31.
Never for an illness for myself only for an illness my child had.
+100%
0%
+ / -
-0%
32.
Yes but only when truly necessary such as illness or being injured .
+100%
0%
+ / -
-0%
33.
As when I was really sick I called in sick because it might affect others as well.
+100%
0%
+ / -
-0%
34.
I have but only in situations where it has been absolutely necessary and there is absolutely no way I am able to turn up.
+100%
0%
+ / -
-0%
35.
Only if I was in such a bad way that it would reflect very badly working with food . Is I was very ill.
+100%
0%
+ / -
-0%
36.
Yes the last time was 1 year ago, I had a wisdom tooth out and went into work the following day, I was a little uncomfortable but by that evening had developed great pain so called in work the following day and went back the holiday and found I had dry socket that needed to be packed.
+100%
0%
+ / -
-0%
37.
In 2007 I had a 18.00 to 22.00 shift. I rang at 7.30 to inform them I had a stomach bug. I rang again at 16.00 to tell them it had passed but was told to take the night off.
+100%
0%
+ / -
-0%
38.
Not once, although I was sent home sick one day after a bug I had all week.
+100%
0%
+ / -
-0%
39.
No never I have 100% attendance all my previous jobs.
+100%
0%
+ / -
-0%
40.
No I go into work everyday as I understand how hard it is to try get someone to cover for people who are out sick.
+100%
0%
+ / -
-0%
41.
I am a very reliable person but unfortunately I have had to be off work because I had a really bad cold with high temperature and I could not go as I was feeling really really bad.
+100%
0%
+ / -
-0%
42.
I have only ever called off from work when I am too sick to function.
+100%
0%
+ / -
-0%
43.
Yes but only when it was absolutely impossible for me to attend due to ill health and being infectious to others.
+100%
0%
+ / -
-0%
44.
I have never actually needed to call off from work before.
+100%
0%
+ / -
-0%
45.
Once in the past 5 years due to the birth of my child.
+100%
0%
+ / -
-0%
46.
Once from my current job. My 16 year old dog was very sick and I had to take him to the vet 4 times in 48 hours.
+100%
0%
+ / -
-0%
14. Tell me about a time when you had to be a leader. How was the outcome?
+88%
-72%
Top Answer
I was left in charge of running the floor at McDonalds while the manager counted some drawers. I had to make sure all the food was made correctly and handed out in timely fashion. I handled it well even when we got busy but knew when to ask for help before becoming overwhelmed.;
+100%
100%
+ / -
-50%
Second Best
While I was a customer service supervisor I always made sure I had no line to prevent that I would help cashiers bag.
+100%
0%
+ / -
-0%
3.
When we were on this training there was 6 girls on each table so I was the leader to ask questions and we did very well.
+100%
0%
+ / -
-0%
4.
I was assigned leader when my manager was banking the money, keeping everything running efficiently and dealing with any problems instantly.
+100%
0%
+ / -
-0%
5.
I have always assumed a leadership role and am very comfortable doing it. I have no problems with delegation and getting people to follow my lead.
+100%
0%
+ / -
-0%
6.
I had to organise a film shoot as I was a director. I was very fair in handing out job duties, and kept on a good atmoshphere amongst our team and listened to everyones wants for the films which everyone appreciated and delt out tasks.
+100%
0%
+ / -
-0%
7.
When my boss was on vacation, I was in charge of picking up the money each day and depositing it in the bank. I believe I worked well with my co workers to switch out money for bigger bills, providing them with change, et cetera. Everything flowed smoothly.
+100%
0%
+ / -
-0%
8.
When I was at placement at college I had to supervise some of the children by myself and at first I felt nervous because I was scared because I thought something could have happened to them but once I knew what I was doing I was absolutely fine.
+100%
0%
+ / -
-0%
9.
I had to take over as leader of a small family business when the owners went oversees. I had to train new staff and achieve finished product to a deadline. Worked long hours but got the job done to complete customer satisfaction.
+100%
0%
+ / -
-0%
10.
I was captain for my cricket at school the outcome was goog.
+100%
0%
+ / -
-0%
11.
I had to be the salon manager at college and it was brilliant. I had to make sure that the salon looked professional and introduce clients to their therapist and make sure that the salon was up to standards and to stock checks on towels oils and creams and make sure that everything was ready to be used and in date and it was brilliant I loved it.
+100%
0%
+ / -
-0%
12.
I was left in charge of 4 carpenters assembling timber frame houses . I had to make sure quality work was done by all members of carpentry team .I Handled it well even when we got busy but knew to ask for help before becoming overwhelmed.
+100%
0%
+ / -
-0%
13.
A customer had came in to pick up her ring from being repaired. We send jewelry off to a repair company to be fixed. Upon looking at her ring the customer had noticed that some of her diamonds had been smashed in. The jewelry coordinator was off for the day, and the manager on duty was unsure how to deal with the issue. So, ultimately is was up to me to call the repair company as well as ensuring the customer that her ring would be as good as new.
+100%
0%
+ / -
-0%
14.
The shift supervisor was ill and I had to lead the shift hand over meeting. All the required information was passed on and production continued.
+100%
0%
+ / -
-0%
15.
Last year I organised a Douglas Macmillan coffee morning. We had a bake off, tombola, other competitions and buffet. So I needed to make sure everybody was clear what food they needed to bring in for the buffet and make sure this was distributed equally whilst making sure nothing was duplicated. For the tombola I contacted all our suppliers and asked for donations as it was for charity and for the bake off I listed the entries and invited managers from other areas of the business to come and judge the competition for us. I feel the day went fantastically well and we raised quite a bit for the cause.
+100%
0%
+ / -
-0%
16.
Store of the year competition in 2012. Internal competition. I was working the night shift management position. I led a team of 18. We won the Munster award.
+100%
0%
+ / -
-0%
17.
Last one year I worked as supervisor,I handled everthing.
+100%
0%
+ / -
-0%