What are some of the online resources you refer to when you encounter an issue with which you are unfamiliar?

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Answer Example

No individual has all the answers for every issue they are likely to encounter in the organization's computer environment. This becomes even more challenging as the IT environment evolves and new technologies are incorporated. Thankfully, with the advent of the internet, this has become much easier. Systems engineers can now do online searches for the issues they encounter and quickly find answers. The interviewer is hoping to learn by asking this question that you are both able to do this and that you already have a portfolio of resources you use for this purpose. This latter point will help you resolve issues quicker and with less online time than if you have to do a unique search each time.

"I can't imagine what this job would be like if I were unable to access online resources when I encounter an issue that is new or with which I am not familiar. I've made it a point to identify key resources I can use for this purpose, learn how to use them, and bookmark them so they are easy to reach. Some of the key ones I work with for this purpose include GitHub, Coursera, and Reddit. I also use the vendors' websites and subscribe to several different user forums in which other systems engineers post solutions to issues they've encountered."

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How to Answer: What are some of the online resources you refer to when you encounter an issue with which you are unfamiliar?

Advice and answer examples written specifically for a Systems Engineer job interview.

5. What are some of the online resources you refer to when you encounter an issue with which you are unfamiliar?

How to Answer

No individual has all the answers for every issue they are likely to encounter in the organization's computer environment. This becomes even more challenging as the IT environment evolves and new technologies are incorporated. Thankfully, with the advent of the internet, this has become much easier. Systems engineers can now do online searches for the issues they encounter and quickly find answers. The interviewer is hoping to learn by asking this question that you are both able to do this and that you already have a portfolio of resources you use for this purpose. This latter point will help you resolve issues quicker and with less online time than if you have to do a unique search each time.

Written by William Swansen on August 6th, 2021

Answer Example

"I can't imagine what this job would be like if I were unable to access online resources when I encounter an issue that is new or with which I am not familiar. I've made it a point to identify key resources I can use for this purpose, learn how to use them, and bookmark them so they are easy to reach. Some of the key ones I work with for this purpose include GitHub, Coursera, and Reddit. I also use the vendors' websites and subscribe to several different user forums in which other systems engineers post solutions to issues they've encountered."

Written by William Swansen on August 6th, 2021

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