How to Answer: Describe a time when you disliked company rules in your last job.
Advice and answer examples written specifically for a Retail job interview.
28. Describe a time when you disliked company rules in your last job.
How to Answer
The interviewer would like to know how you handle a situation when you do not agree, or are uncomfortable with the rules or expectations on the job. Be sure to show that you are a team player, but will stand up for yourself if asked to do something that is unethical. If you do not agree with a rule because you don't want to play along, that is a different story. Show the interviewer that you have the maturity and wherewithal to understand you will not always agree with your boss, but you will still professionally do your job.
Written by Rachelle Enns on February 16th, 2021
Entry Level
"If I were to dislike a company rule, but it wasn't hurting anyone, I would choose to leave the situation alone. I am new to my career and know that there is always a bigger picture present. Rules are in place for a reason, and I would respect that."
Written by Rachelle Enns on February 16th, 2021
Answer Example
"My last company changed our return policy quite dramatically, and I did not agree with the changes because they did not emulate the great customer service for which we had become known. The changes were from the corporate head office and, having been there for three months; I didn't feel empowered to say anything. I followed the new rules, explained the new policies to my customers, and continued to be a reliable employee for my duration of employment."
Written by Rachelle Enns on February 16th, 2021
Experienced
"Disagreeing with the rules will happen from time to time, and I would only interject if the new policy or rule were hurting my staff. A couple of years ago, the company I worked for, tried to enforce mandatory overtime. This new policy disregarded many of our carefully crafted human resource policies. At that time, I did stand up for my team and asked for change. With that said, I remained professional and respectful throughout the entire situation. You can disagree but remain respectful."
Written by Rachelle Enns on February 16th, 2021