Talk about a time when you had to work closely with someone who had a difficult personality. How did you handle that situation?

"In my current role, I have a team member who will sometimes scoff at other co-workers' ideas in meetings. To help creative spark, I knew I could not let this behavior continue. I approached this person to discuss our company culture and how his behavior disrupted the creative and innovative environment we always seek. It turned out that he did not want to work in our division as he felt the projects were too 'junior' for his experience. He ended up requesting and receiving a transfer. By initiating an open conversation with this person, we were able to uncover his need. We also met the needs of our team by protecting the positive culture we had worked so hard to create."

Avoid extreme responses that include speaking negatively of others or naming people. Also, avoid telling the interviewer that you get along with everyone all the time. Most interviewers will interpret a cliche response like that as dodging the question. Focus on when your work personality or style was different from another person, but perhaps you still had to collaborate together. Discuss, in a positive tone, how you made it work!