Have you ever provided training to physician and other healthcare leaders? If so, what aspect did you enjoy most, and what did you find most challenging?
Even though it can be intimidating to train a group of high-level key opinion leaders in the medical field, this will be a critical part of the role of an MSL. Your interviewer wants assurance that you are confident enough in your training abilities and presentation skills to deliver an effective training session, regardless of the level of the medical professionals you will be providing training for.
"In my current position, I provide small-scale training for providers of small clinics and large hospitals. I love helping bring new pharma products to them that can help benefit their patients. The most challenging part is ensuring that I am as educated as possible prior to meeting and presenting new drugs to providers so I am able to answer questions. As I'm involved in the conversations and trials in new drug development with my current organization, I'm always very well prepared."
If you have direct experience in providing training to medical staff, be sure to talk in detail about the materials you presented and be open and honest about what aspect you enjoyed and what you found to be challenging. Be sure to talk about the size of the group that you presented to and how you handled the entire training to give your interviewer the sense that you can handle providing leadership training at their organization. If you are a new grad that doesn't have direct experience in this realm yet, talk about your experiences in training and educating other medical professionals and how this experience will help translate to this role.
