MSL Mock Interview
Master 35 MSL interview questions covering scientific expertise, stakeholder engagement, and clinical insights.
Question 2 of 35
Talk about a time there was a serious conflict on a team that you collaborated with. How did you resolve it?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
As a Medical Science Liaison, you will be collaborating closely with physicians and internal staff at your employer and you will often be bridging the gap between the company and front line physicians. There will be times when you have to manage conflict with those that you are collaborating with and your interviewer needs to be assured that you can manage conflicts in a healthy and productive manner when they arise.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"One of the employees on my current team was due to present at an industry conference, but he fell behind and couldn't put everything together in time. Everyone on our team was disappointed in his lack of commitment, and many people were upset with him. I was not scheduled to present, but I stepped in to cover for him. This situation meant I had to rearrange my schedule, cancel meetings and postpone a lunch event, but my company needed this presentation to be successful. I will always go above and beyond for my team, even when it isn't the most convenient."
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
When cooperating with people from different work backgrounds and various work styles in this MSL role, conflict is inevitable. Prior to your interview, try to think of an example of when a team you were a part of experienced a conflict. Be sure to highlight how you skillfully handled the conflict issue and reiterate to your interviewer that you will be the ultimate diplomat as their next MSL.
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