How to Answer: When a major problem arises, what is your first reaction?
Advice and answer examples written specifically for a Lineman job interview.
8. When a major problem arises, what is your first reaction?
What You Need to Know
The interviewer wants to know if your reactions to problems reflect maturity and professionalism, as how you react will significantly determine how you fit with their existing team. They also want to see your first reaction when a major problem arises to assess your problem-solving skills and ability to prioritize safety. It's essential to remain calm, assess the situation, gather information, and communicate effectively with your team to find the most efficient and safe solution. Prioritizing safety is crucial in this line of work, both for yourself and your team members, as well as for the public. Demonstrate to the interviewer that you take a very systematic approach to problem-solving rather than reacting in an impulsive way when a problem occurs.
Written by Krista Wenz on September 2nd, 2023
Answer Example
"When a major problem arises, my first instinct is to step back and absorb what happened. I always remain calm and think logically about the best course of action. I also like gathering as much information as possible before making decisions. Once I clearly understand the problem and its potential solutions, I start to create a plan of action. I believe that being proactive and organized is the best way to tackle any challenge. "
Written by Krista Wenz on September 2nd, 2023