What things have you received the most recognition for? Was there a special project you completed? Did you update a library service or help launch a new initiative? Did you help create a clever new display or lead a new series? What days have you left your job smiling? These things will help lead you to your proudest accomplishment! Simply tell the interviewer about your proudest accomplishment explaining why you are so proud of your achievement.
What drew you to apply to this particular position? Does the library have a great reputation? Does it have special programs that you love? Do they offer services that other libraries do not? Does the job have special duties that other library assistants do not get to assist with? Does the library have great benefits? Have you heard great things through the grapevine about working for this library location? Explain what interests you most about the position at this location!
Library assistants need to be organized to help keep the library organized! Think about your organizational skills. Where are your organizational strengths? These are the things to focus on! Share 2-3 things that you do to keep yourself organized expressing how well these things work for you! Responding this way will help the interviewer understand that you can be an organized person! Be sure to mention if a past employer has ever commended you for your organizational skills in a performance review too!
This one should be easy! Simply walk through your work history sharing where you have worked, what your job title was at each location, and how long you were employed there. Be sure to share 1 thing that you loved about each job as well; it is a quick way to show the interviewer that you are a positive person who loves their career.
Interviewers want to hear that you will be working at the library! Tell the interviewer that you see yourself actively engaged in the library in five years. Explain how you hope you have grown professionally within the library, and mention that you see yourself having continued to create a positive outlook for the library during your five years in the role. If you are currently a student, express what you are going to school for, when you plan to graduate, and what your career aspirations are upon graduation. If the library offers positions in your field of education, be sure to mention that you would consider a job in your field at the library upon graduation.
"I hope to become a full-time Librarian and work for this library. I grew up here in Avon Lake, and have always visited this library as a child and into my teenage years. I knew growing up, I would love to work here as an adult. This was my intention and desire as I went away to college. I believe if I can get a job as an assistant, I will earn a spot as a Librarian in five years."
The interviewer wants to hear that you have a passion for the field, and this question is designed to explore that passion. Go ahead and share your favorite authors and books! We recommend listing at least 2 authors and 2 books that are your favorites, and be sure to explain what specifically it is that you love about them!
A great response to a question like this is: Unless the patron's question or response is inappropriate or unethical, I think I would be happy to work with the patron to see what we can do! I know that I won't be able to make every request known, but when possible, I try to help out as much as we can!
The interviewer is hoping to hear that you handle these situations with poise and professionalism while not allowing them to get the best of you. Candidly share a time when you had an upset patron at the library. Explain why the person was upset, and express what steps you took to help the guest. Be sure to mention that you know the customer was not directly upset with you; they were upset with the situation. Share that you understand your responsibility is to serve the customer helping them be as happy as possible before leaving the location.
Candidly share why you would like to leave your current job while focusing on how you will better yourself with this transition. For example, you might state, "I look forward to learning additional skills that I am not able to learn in my current position." Or, "I am excited to have a new team of co-workers to collaborate with, bounce new ideas off of, and create a great environment with. It is time for a new challenge!" Focusing on yourself will help the interviewer see that you are excited about being exceptional at your job while being respectful of your current organization.
"I look forward to learning additional skills that I am not able to learn in my current position."
Talking about ourselves in this way can be challenging. We recommend reaching out to a few colleagues, family members, and friends. Ask them for their opinion. You'll probably be surprised at the consistency in their responses! Their answers will give you insight into how to answer this question. Tell the interviewer what sets you apart, and explain how your co-workers, family members, and friends have encouraged you with your gift in this area.
As a library assistant, you may have done this before! If you have, that is great! Go ahead and share what programs you have created expressing how successful the programs were. Share where the idea for the program came from as well as how you executed the program, and mention if you would do anything differently in the future if you utilized the same program concept again. If you have not created any special programs, that is okay too! Simply share that you have not had an opportunity to do this yet, but you look forward to having the opportunity to do so some day!
The interviewer is simply trying to better understand your experience. Think through your computer experience in the library from the perspective of an employee as well as a patron, and share your experience. Have you utilized the check-out system? Have you utilized the return-system? Have you used the computer to follow up with patrons who have past-due items? Have you used the computer to help patrons find books? Have you used the computer to help students with research papers? Simply share your experiences to help the interviewer better understand your experiences.
Most people have something they dislike about their job, and that is okay! We recommend picking something that is not a large part of the library assistant's job. Start by telling the interviewer that you enjoy your job as a library assistant. Next, express your one dislike about the job again re-iterating that you enjoy your job and will happily do this one thing for the joy you get from the rest of the job! You might state something like this,
This is a great chance to show that you understand who you are. Graciously share your best asset, and explain how this asset affects your library. One possible example may be sharing that your best asset is your ability to create a connection with all types of people which has helped you work with patrons from all walks of life. Struggling to come up with your best asset? Think about the common praises you received in past performance reviews, or ask a respected colleague for their opinion. With this option, tell the interviewer that people have told you this is your best asset, and explain how you feel it has positively affected your library.
Explain your definition of a librarians responsibilities. What is the librarian responsible for? Who is the librarian serving? What are the librarian's goals? Your responses to these questions will allow the interviewer understand your librarianship philosophy. You might say something like this, "I think librarians are responsible for setting the tone of their library. They decide if it will be a quiet, tranquil getaway or a hip fun hangout for learning. Librarians are responsible for serving the community they serve through providing books, helping kids love to read, providing a place for student's to study, and creating a sanctuary for adults to explore. I think the librarian's primary goal is to help people love reading and learning."
"I think librarians are responsible for setting the tone of their library. They decide if it will be a quiet, tranquil getaway or a hip fun hangout for learning. Librarians are responsible for serving the community they serve through providing books, helping kids love to read, providing a place for student's to study, and creating a sanctuary for adults to explore. I think the librarian's primary goal is to help people love reading and learning."
Most people have aspects to their job that frustrate them, and that is okay! The key is ensuring that you do not allow your frustrations to get the best of you and spoil your day. Instead, we want to focus on the positives outweighing the negatives. Begin by mentioning that for the most part you really like your job. Next, mention one frustration that you occasionally have sharing that you recognize it comes with the job. Describe how you work through the frustration. Finally, close by mentioning that the positives always outweigh the negatives, and you really enjoy your job! You might say something like this, "Overall, I love my job as a library assistant. If I had to pick one thing that occasionally frustrates me, it's probably that people are occasionally disrespectful and just shove books on the shelves wherever they want instead of putting them where they belong. Mostly, I just want people to be able to find things easily. I have hung up clever signs throughout the library encouraging people to respectfully put things back where they belong, and the signs really seem to be helping! Being a library assistant is a great job! There really aren't many frustrating aspects to the job."
"Overall, I love my job as a library assistant. If I had to pick one thing that occasionally frustrates me, it's probably that people are occasionally disrespectful and just shove books on the shelves wherever they want instead of putting them where they belong. Mostly, I just want people to be able to find things easily. I have hung up clever signs throughout the library encouraging people to respectfully put things back where they belong, and the signs really seem to be helping! Being a library assistant is a great job! There really aren't many frustrating aspects to the job."
The interviewer is curious if you will pursue further education to become a librarian or pursue another career. Go ahead and candidly share if you have plans to pursue your Bachelor's Degree or Master's Degree expressing what degree you hope to receive and your timeline for pursuing post-secondary education.
Do you prefer a little instruction? Do you prefer to figure things out on your own? Do you like interaction with your manager every day? Do you like a manager who sets the example, or do you like to set your own tone? Do you prefer ongoing communication, or do you prefer a formal meeting one time per week? Lay out what you like in a management style for the interviewer. It will help the manager understand how to set you at ease if you are hired for the job.
Candidly share which duties you feel comfortable with and express if there are any duties that you feel might challenge you. Be confidant expressing that you know with a little training you will be great at the job! Your candid response to the question will allow the interviewer to put together a great training plan if you are hired for the job to ensure you are successful in the role!
Candidly express your career goals. Your response will help the interviewer develop your time as a library assistant to help you achieve your career goals. The interviewer can strategically develop a role for you that will help you develop your skills thus improving your resume and your chances of achieving your career goals faster!
Candidly share how you have used computers to assist patrons at the library. The interviewer is simply trying to understand your level of experience and how much training you should be provided if you are hired for the position. Share how often you utilize computers to assist patrons, and describe what sorts of things you are typically using the computer for when assisting patrons. You might share something like this, "I typically help several patrons each day with searching for books or materials utilizing the library's search system."
"I typically help several patrons each day with searching for books or materials utilizing the library's search system."
This is a great opportunity to express your hopes and dreams for working in the library. Openly share what you hope to specialize in as well as why that area of the library interests you. Be sure to mention that you are happy to work in whatever areas of the library need assistance, and you hope that one day you can specialize in your dream area.
Interviewers love hiring people who go above and beyond the call of duty! Think about a time when you went above and beyond in your job or in your studies. Share what project you were working on, what your basic requirements were, and how you went above-and-beyond. Be sure to mention why you desired to go above-and-beyond for this project to help the interviewer see your drive to be successful in your work.
A Library Assistant helps a librarian with several duties throughout the library. Some of these functions are: provide excellent customer support to library guests, assist patrons with library search services, check in/out materials for patrons, log in new materials, stock returned materials, and more.
A library assistant should have several positive characteristics to complete their job successfully. Some of these features are a positive attitude, excellent customer service skills, effective communication, solid understanding of computer applications, passion for education and helping others, and strong work ethic.
Preparing for an interview for a library assistant position will require you to have a solid understanding of entry-level and customer service related interview questions. Before you begin your preparation, learn as much as you can about the library. Understand it's history and what types of materials are available to library patrons. If you wish to work full-time at this library eventually, let the interviewer know your career plans. Next, study the library policy and services available at that library. Be able to tell the interviewer even the small details about the library, such as you know the library offers meeting rooms for library purposes first but also community meetings as well. Tell the interviewer you know the library even has equipment available for patrons to take home and use such as photo scanners. That will impress the interviewer, and they will feel you did your research.
Here are some typical interview questions at a library assistant interview: Tell me about a time when you handled a customer complaint? When have you dealt with an angry customer before? Why do you want a position at our library? Why are you passionate about working at a library? What are your future career goals? How would you improve our library? Tell me about the different services and materials we offer to our patrons. You can find more questions right here at Mockquestions.com, good luck at your interview!