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A Library Assistant helps a librarian with several duties throughout the library. Some of these functions are: provide excellent customer support to library guests, assist patrons with library search services, check in/out materials for patrons, log in new materials, stock returned materials, and more.
A library assistant should have several positive characteristics to complete their job successfully. Some of these features are a positive attitude, excellent customer service skills, effective communication, solid understanding of computer applications, passion for education and helping others, and strong work ethic.
Preparing for an interview for a library assistant position will require you to have a solid understanding of entry-level and customer service related interview questions. Before you begin your preparation, learn as much as you can about the library. Understand it's history and what types of materials are available to library patrons. If you wish to work full-time at this library eventually, let the interviewer know your career plans. Next, study the library policy and services available at that library. Be able to tell the interviewer even the small details about the library, such as you know the library offers meeting rooms for library purposes first but also community meetings as well. Tell the interviewer you know the library even has equipment available for patrons to take home and use such as photo scanners. That will impress the interviewer, and they will feel you did your research.
Here are some typical interview questions at a library assistant interview: Tell me about a time when you handled a customer complaint? When have you dealt with an angry customer before? Why do you want a position at our library? Why are you passionate about working at a library? What are your future career goals? How would you improve our library? Tell me about the different services and materials we offer to our patrons. You can find more questions right here at Mockquestions.com, good luck at your interview!