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Bookstore Interview Questions

25 Bookstore Interview Questions
Question 1 of 25
Are you a reliable person? Tell me about your punctuality and accountability on the job.
How to Answer
Assure the interviewer that you are reliable and can be counted on to work in a non-traditional 9-5 work environment. Here is your chance to highlight your work ethic and show the value that you can offer.

Answer Example
"I pride myself on being reliable and going above and beyond in my role. I take personal accountability for my work and provide a great example to my coworkers."
Entry Level Example
"I was raised to believe that you should be 10 minutes early for everything. My proactive nature typically leads me to arrive at work early to prepare for a successful day ahead. I am very reliable and punctual."
Experienced Example
"I am punctual and reliable, indeed! You are welcome to call my references as well. In addition to being reliable, I enjoy learning how I can add value to my employer, even if it is outside the scope of my role's expectations. I'm someone you can count on to deliver quality service and a long-term fit."
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Question 2 of 25
What do you know about our bookstore?
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How to Answer
Before your job interview, make sure you are familiar with the company mission and values. You could visit the company website, read employee reviews or talk to anyone you know that works there. Learn as much as you can! Your interest in current seasonal promotions and ongoing events will show them how well you would integrate into this position.

Watch the videos on their website or social media and take note of the information on their careers page if one is available. Be prepared to talk about how much you appreciate their values such as doing book drives for the community schools. Whatever their mission is, you need to know it.

Answer Example
"I come to your bookstore weekly! I'm passionate about reading and love that you do author readings each week showcasing new talent and promoting the lost art of hard copy reading material."
Entry Level Example
"As an avid reader, I often purchase gifts for my friends and family centered around books. I have checked out your website and followed you on Facebook and Instagram. You also have great reviews from your loyal customers on Yelp. All of these things make me excited to work here."
Experienced Example
"I am familiar with all of the community efforts your bookstore facilitates. Local author readings and book signings are an excellent way for our city to become familiar with talent in their city. I also greatly appreciate the fact that you have fundraised 10,000 books in the past three years for underprivileged children. These are all reasons why I am excited to join your business."
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Question 3 of 25
How often do you find yourself reading?
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How to Answer
Your potential employer is interested in knowing that you are passionate about reading. Here is your opportunity to shine and share your love of reading. If you are a writer, be sure to share that information with the interviewer.

Answer Example
"I try to read a significant novel each month. In between, I chip away at other special interest books. I like to be up to speed on current events, so often find myself doing further research after reading an article on a specific story."
Entry Level Example
"I read every single day before I go to bed. I am an avid reader, and this practice also helps me to sleep better because it shuts my brain off from television and my phone."
Experienced Example
"At this particular time, I am writing my first novel. The majority of reading that I do is related to research for my book. I am passionate about both reading, and writing."
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Question 4 of 25
How often do you shop for books here?
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How to Answer
Any store loves to hire people who are passionate about their company. Good customers are your best advocates, so it's a great idea to turn them into dedicated employees. Now is your opportunity to share any specific customer experiences you have had there. Be sure to tell the interviewer how frequently you shop at their bookstore.

Answer Example
"I frequently shop for books for myself, and others, at your bookstore. I appreciate that you offer free coffee to keep me shopping for awhile and have the latest selection of books that interest me. Your gift section is great as well. I would say that I shop here at least twice per month."
Entry Level Example
"I have shopped here many times before and am a big advocate for supporting local business. Every experience in your bookstore is positive which is why I am applying here. Your customer service is excellent, and your coffee shop makes the best macchiatos!"
Experienced Example
"I shop for books here probably once per month. Your customer service comes through when needed, which is what keeps me coming back. I once custom ordered a book from your store. There was an issue, and the book did not arrive for six weeks. Your team went above and beyond in keeping me informed and providing 20% off when the book finally arrived. That level of customer care is not something you can find on Amazon or elsewhere. It was the personal touch that keeps me an avid customer."
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Question 5 of 25
In your opinion, what separates us from the big box bookstores and popular websites?
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How to Answer
This question offers you the opportunity to show off your love for local business! Focus on the sense of community and personal touch a local bookstore provides as opposed to a big-box corporation. What separates may include local events, customer care with a personal touch and community involvement.

Answer Example
"Your store is one of the major attractions of this community. As a regular shopper here, the management is great, and your team does a fantastic job at making each customer experience memorable. This experience is not something you can find in a larger, corporate retail store or even when shopping online."
Entry Level Example
"A sense of community is an important value to me. This is not something that larger big-box stores, or e-commerce, can provide."
Experienced Example
"I see that you hire with discernment. This discernment means that each employee in your store in knowledgeable, an avid reader, and an incredible resource for your patrons. This experience makes all the difference for me. Also, your coffee shop offers decadent treats, and I appreciate that you give 10% of your profits back to the community."
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Author of Bookstore Answers and Questions

Rachelle Enns
Rachelle Enns is an executive head-hunter and job search expert. Utilized by top executives from Fortune 100 & 500 companies like Fitbit, Microsoft, General Electric, Nestle, and more, she helps professionals position themselves in a competitive marketplace. Rachelle founded Renovate My Resume, a company that focuses on helping job seekers get their edge back. Renovate My Resume creates stand-out resumes, cover letters, LinkedIn profiles and professional summaries for new grads, all the way to corporate executives. Rachelle spends much of her time training career coaches, recruiters, and resume writers. She also holds interview workshops for students and interns, globally. For great tips and tricks, follow Rachelle on Instagram @_rachelle_e or @renovatemyresume.
First written on: 03/27/2014
Last modified on: 08/22/2018

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About Bookstore

August 17th, 2017

Working as a cashier in a bookstore is one of the best jobs you can find if you are an avid reader and love being around books. Your exact duties and responsibilities may vary depending on how big the bookstore is and whether it is part of a large chain or a bookstore run by a single owner. In general, bookstore employees perform various clerical and cashier duties. They make sure all books are properly categorized and placed on the right shelves and help customers find what they are looking for.

Bookstore cashiers are also responsible for receiving payments, entering sales in the cash register, processing membership requests and issuing refunds. In addition to the various financial and administrative related tasks, bookstore employees also make reading recommendations to customers who are not sure about which book to pick up. A high school education is often enough for anyone who would like to work in a bookstore.

At your interview for a job in a bookstore, the bookstore owner will ask you all kinds of questions to assess your passion for the job. For a bookstore owner, this is most important. Expect to be asked questions about why you want to work in a bookstore. Which is your favorite book? Who is your favorite author? What book would you recommend to a customer looking for a book on X. Before going to the bookstore interview it is most important to spend some time thinking about your answers as this is key to getting the job. Bookstore mock interview questions has several questions to get you on the right track.