Kitchen Manager Mock Interview
Master 35 Kitchen Manager interview questions covering food safety, staff management, and cost control.
Question 4 of 35
If you were to try to take corrective action with an employee, what would be your approach?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
As a Kitchen Manager, you will frequently need to take corrective action as the majority of restaurants have a tough time hiring very reliable, junior kitchen staff. It's often a career challenge in the industry that is unavoidable.
Talk to the interviewer about your ability to approach challenging employee situations with professionalism and poise. You can also speak about your successful track record in hiring and retaining staff, if that is applicable to you.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I believe in the importance of addressing a situation right away and then offering a constructive conversation geared toward positive improvement. Last year I had a staff member not show up to work. I called her immediately and left her a message to say that I hoped she was alright, and that if she was indeed skipping work, to not return to the job unless she wanted to address her level of reliability and have an accountability plan. It ended up that she was feeling underutilized and demotivated! I gave her a couple of additional, but small, responsibilities. She ended up growing from there! I believe that corrective action should be approached in an empathetic way that is geared to solving the problem rather than just giving a slap on the wrist."
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