Health Information Technician Mock Interview

Master 30 Health Information Technician interview questions covering medical coding, EHR systems, and HIPAA compliance.

Question 20 of 30

Tell us about a situation or relationship which suffered from poor communication. What happened and how did you resolve it?

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Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.

Now is not the time to tell the interviewer how you and your significant other made up last night due to miscommunication. This of a time at work that there was poor communication and you helped bridge the gap. Was this situation between you and another employee? Did you step in to lend your advice on how an entire team could work better together? However you resolved it, show that it was a positive outcome.

Heather Douglass

Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.

"There was a time that one of my co-workers an I didn't necessarily have poor communication but a lack of communication. I invited her to lunch to get to know her more and show her that I was easy to talk to and that I'd like to get to know her not only professionally but possibly outside of work. She admitted to being a bit timid and shy in the office and that she found it difficult to form friendships. After sharing a few laughs over lunch we both realized we were very much alike. Because of this lunch outing it really helped her open up not only with me but with others in the office. She was less timid and more assertive at work too."

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