Medical Manager Mock Interview

To help you prepare for your Medical Manager interview, here are 30 interview questions and answer examples.

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Question 1 of 30

How do you approach dealing with an angry patient, and why?

Knowing how you will handle a difficult situation will tell the interviewer if you have the right attitude for this job. Being a medical manager means you have to deal with people from very different backgrounds and with varying personalities. Give the interviewer an example of how you would handle an angry patient.

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30 Medical Manager Interview Questions & Answers

  • 1. How do you approach dealing with an angry patient, and why?

  • 2. How important is it for a medical manager to be a patient person?

  • 3. What are some examples of ways that you like to promote building strong relationships within your staff?

  • 4. Do you anticipate any significant changes in your life within the next 2-3 years that may prevent you from continuing employment here, if you are offered a position here?

  • 5. If you had a staff member whose employment had to be terminated, how would you handle the situation?

  • 6. How do you keep up with changes in trends related to medical management?

  • 7. What do you enjoy most about being a medical manager?

  • 8. Do you participate in any outreach or volunteer work?

  • 9. What makes you think you are a good fit for the medical office manager position here?

  • 10. What are some things you would like for people to notice about your personality?

  • 11. Has there ever been a time that you had a disagreement with a coworker? If so, how was it resolved?

  • 12. How do you go about handling an employee evaluation that requires you to give negative feedback?

  • 13. Being a medical office manager requires great attention to detail and often multi-tasking. How do you keep yourself from becoming overwhelmed?

  • 14. How would you respond to a physician who is being rude to the office staff who are your subordinates?

  • 15. If one of the employees that you supervise came to you and stated that she is experiencing 'burn out,' what would your response be?

  • 16. Why did you choose a career as a medical office manager?

  • 17. If your medical office is facing an external disaster, what will you reaction to the situation be?

  • 18. If a patient without an appointment comes to the office with a possible emergency situation, but demands to see a physician in the clinic, what would your response be?

  • 19. What is one of your weaknesses and what do you do to help address/resolve it?

  • 20. In the event that two employees have a disagreement that they are unable to resolve, how would you handle trying to ease the conflict?

  • 21. Tell me about a time you had to deal with significant changes in your workplace. How did you manage those changes?

  • 22. How would your subordinates describe you?

  • 23. Being a medical office manager can be very stressful. What are some things that you do to promote a healthy balance between work and your personal life?

  • 24. What is a common misconception that people have about a medical office manager?

  • 25. If you had an employee who was accused of sharing a patient's personal information without consent, how would you handle that situation?

  • 26. What characteristics do you look for in candidates when you are hiring for a position?

  • 27. What experience do you have working with subordinates from diverse background?

  • 28. Medical office managers are often the go-between for patients and providers. How would you handle an angry patient who refuses to speak to anyone but the physician regarding a complaint?

  • 29. In your opinion, what are some of the biggest problems in healthcare today?

  • 30. How would you handle a situation when a person who is not on a release of information requests medical information about his/her spouse?