How do you develop trust among your team in a virtual, or work-from-home, setting?
"Technology allows for so much these days. By utilizing technology, I can quickly connect with someone, even if we are across the world from each other. I would suggest multiple contests where team members still have to collaborate to get to the end goal. This would help promote a team-based culture and allow staff to get to know each other more personally. This is the best way to develop trust among any team."
If you are an HR Consultant for an organization with team members based in remote locations or work-from-home settings, you must be skilled enough to develop relationships with them despite little to no actual face time. With technology taking over and many workplaces offering more remote opportunities, the interviewer wants to know that you can build relationships - even under the absence of face-to-face interaction. Before your interview, think of some ways that you can and have developed a trusting working relationship under the same circumstances. Talking about how you use technology to build relationships will be a key thing that your interviewer will be looking to hear. Don't hesitate to talk about your ability to be transparent with all staff you work with and discuss how that transparency is even more vital in a virtual world.
"I have not yet led a team of remote employees; however, I believe that the fastest way for a team of virtual employees to get to know each other would be to have a Google Hangout at least once per week. I'm very familiar with this platform, but I'm also learning Microsoft Teams and Zoom. Perhaps, I would even start by asking each team member to develop an introduction video and share it with the team. In the virtual world, I would lead my team in a very transparent fashion to help open the door for a trusting relationship and to help foster this culture among my virtual team."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Being available, present, and meet my commitments and deadlines. Using the camera function to build a deeper relationship than always communicating over email.
Rachelle's Feedback
These are excellent ways to build rapport with those who you may not see in person daily. Good answer.
