Practice 35 CNA interview questions covering patient care scenarios, clinical skills, and compassionate communication.
Question 13 of 35
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Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.
"Assisting patients with the restroom requires patience at times, especially patients that are not moving well. If given a choice, patients want to use the restroom on their own because it is a very private situation for them. I always offer my assistance in any way that I can in these situations and do what is necessary to keep the patient independent and safe. If hired at your organization, showing my compassion, understanding, and patience is something that I display each time I care for my patients."

Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.
By asking these questions, your interviewer is looking to hear that patience is one of the best traits you will bring to their team as a Certified Nursing Assistant. Because you will often be working with patients that may be scared or irritable, a patient and understanding approach is critical. Tell the interviewer about a time that the patience displayed was recognized by leadership, co-workers, or even another patient. Be sure to tell the interviewer that you strive to show that same patience every day you work with your patients.

Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.
"Recently, I offered to help one of my patients get dressed because I knew that he was having some recent mobility issues. He was quite adamant that he could dress himself and do it safely. I let him know that I was available if he needed me, but he insisted he didn't. I knew I could've dressed him quicker on my own but also knew that he wanted to do it on his own. I respected his request and wanted him to have his own independence, so I stayed in his room in case he needed me and helped him to his chair once he was ready. We had a nice chat after that about what he wanted to do later that day. In times like these, I use my best discretion on doing what is best for the patient while also considering their safety as the most important factor."
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Written by Heather Douglass
35 Questions & Answers • Certified Nursing Assistant

By Heather

By Heather