Name two important types of charts or diagrams a business analyst would use. Why are these important?
"The charts and diagrams which I am most versed in include SWOT diagrams and reports, as well as brainstorm mind maps. I am highly visual, which is one reason why I am drawn to charts and graphs, every step of the way, in each project I take on. By starting with SWOT, we can uncover the strengths, weaknesses, opportunities, and threats a business faces. This report helps the business stakeholders figure out where their biggest roadblocks are. From there, I can more easily create a path towards improvement. Brainstorming mind maps are another visual model which allows me to capture ideas without commitment. This map allows me to take ideas from the teams and stakeholders and explore them without commitment. In my opinion, a key component to a successful project start."
The hiring authority wants to see that you have basic knowledge of the diagrams and charts that you will be using during your business analyst career. Some examples include:
- Data Flow Diagrams
- Activity Diagrams
- Use Case Diagrams
- Brainstorm Mind Map
- Feature Roadmap
- Organizational Chart
You are likely familiar with a few of these charts and diagrams, so be sure to choose a couple of options that you know well and can easily discuss.
"The two types of charts and diagrams that I use most frequently include organizational charts and use case diagrams. When it comes to an organizational chart, I can map out a business' hierarchy, helping me analyze the stakeholder structure further. Once I have a solid understanding of the organizational makeup, I can plan what models will work for organizational change. Then, a use case diagram can be created to show the relationships between everyone and the activities within the organization."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I think competitive comparison matrix and performance reports are fairly imperative. The competitive comparison matrix help with prioritization by helping understand what requirements are essential for competitive advantages or status quo in the marketplace. Performance reports give an excellent overall 360 view of past data and results that help stakeholders make quick and informed decisions.
Rachelle's Feedback
You make an excellent case for these, and why they are important/helpful"”excellent answer.
Anonymous Answer
I am well-versed with SWOT analysis and brainstorming mind maps. When I am concentrating on a new project, I make sure that I correctly understand the project's strengths and weaknesses. This is important as a business analyst; I have to understand the client's requirement, and to do so, we must understand what this project is lacking and why, as we document the client details. We have to understand that this comparative chart will come in handy and be a great resource to go back and check.
Rachelle's Feedback
You add in some crucial details, and it's good to see you highlighting why you believe these factors are essential. The answer is a touch repetitive, so I encourage you to consider adding in concrete details of your experience vs. delivering a 'lesson' to the interviewer (i.e.: 'it's important that we...'... instead, try adding more 'I' statements that directly correlate with your experience and knowledge).
Anonymous Answer
A picture can say more than one thousand words, in my opinion, flowcharts can illustrate more than one thousand lines of text. I frequently use flowcharts and use case diagrams to depict the as-is and the to-be status of the solutions I'm working on.
Amanda's Feedback
You're right - Images can be very useful in illustrating your point. You can make this response even stronger by talking about how flowcharts and use case diagrams help clients and/or stakeholders visualize a process, outcome, or solution more clearly.
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