Practice 30 Business Analyst interview questions covering requirements gathering, stakeholder management, and data analysis.
Question 14 of 30
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I understand that different clients will have varying expectations when it comes to the completion of a project. I am not interested in having a client sign off on a project when there are still loose ends. I will always be available to my client; however, I do consider a project being at a close when documentation is archived, and invoices are paid."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Just because a client has signed off on a project, that does not mean your job as a business analyst is done. The interviewer would like to understand when you consider a project to be successful and complete. Share that you are available to your clients when they need you and that you do not abandon them the moment they sign off on a project.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When I start a project, I am sure to set evident expectations with my clients on what a completed project may look like. I do not consider a project complete until we have delivered what we have promised, and the client can pick up where we sign off."
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Anonymous Answer
Clients have varying expectations on completing projects, but I generally operate on the rule that the project is not complete if there are still any loose ends. I usually consider a project coming to a close when documentation is archived and invoices are paid. However, I will still be available to the client if they have any apprehensions or last-minute questions.

Rachelle's Feedback
Excellent answer! It sounds like you go above and beyond to make sure your clients are 100% taken care of.
Anonymous Answer
I understand that different clients have different expectations. It is important to give preference to client concerns that can come in the project. The project is only complete if all the documentation and sign-off on all the invoices being paid. As a BA, I have to concentrate on well-documented Use-case and sign Off.

Rachelle's Feedback
Good use of the Mock Questions example answers - it's nice to see that you are using these examples to work for you :) If you have a specific example of a project that you recently wrapped up, be sure to include some details.
Anonymous Answer
I consider a project done once the system is up and running with no issues, everyone is well trained, the documentation is ready and all other loose ends have been addressed. While for me to consider the project a success, the needs of the relevant stakeholders must be met as agreed during the requirements gathering phase.

Amanda's Feedback
Excellent! You've made sure to talk about how you know a project is both complete AND successful. However, you can make the response to this results-oriented question more memorable by talking about a recent project. Relate the nature of the project, how you knew it was finally complete, and how it met the needs of the client.
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Written by Rachelle Enns
30 Questions & Answers • Business Analyst

By Rachelle

By Rachelle