"Although I consider myself to be easy-going, I am also very passionate about my patients and the care that they receive. A couple of years ago, I saw a surgeon get pretty mad at a PACU nurse who he thought wasn't taking the proper steps with a patient awaking from anesthesia care. I realized that not only was he out of line but also very wrong in this situation. After he left the room, I reassured the nurse that what she was doing was correct, and she thanked me. Following that, I decided to give it some time before I spoke to the surgeon. He and I were very close colleagues, so I took a careful approach that was both respectful and direct. He quickly realized he had made a mistake and apologized to the nurse for his actions."