Practice 25 Bank Teller interview questions covering cash handling, customer service, and security protocols.
Question 6 of 25
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Some of the most common ways to check for counterfeit bills are:
- You can use a money pen. If it turns black, the bill may be forged.
- You can hold it up to the light to see a thin vertical strip that has the words for the dollar amount of the bill.
- There is a watermark embedded in the bill that can be seen from both sides of the bill when held up to the light.
- You can hold it up to the light to see if the holograph of the face image is on the bill.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"My current employer prefers that I use a money pen for large cash deposits. Do you have a preference here?"

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer wants to know that you understand the precautions required when working as a bank teller. Perhaps a customer you have never seen before intends to make a significant cash deposit. Are you extra diligent? There are many ways to detect counterfeit money. Name a couple of ways that you take precautions against fake money.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Every time I accept cash, I check the watermark to ensure that it can be seen from both side of the bill. Also, I check the authenticity of the holograph image. Is there a particular way your institution prefers to protect against counterfeit money?"

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Anonymous Answer
I first feel the texture to see something is wrong, I use a money pen to see if it's forged, I hold it up to the light to see a thin vertical strip is visible, and finally, I check the light to see if the holograph of the face image is on the bill.

Cindy's Feedback
Great! This question is designed to determine whether you understand and implement best practices. It sounds like you are experienced in this area, so good job!
Anonymous Answer
At my previous job, I read a booklet about how real bills should look and feel. I learned a lot about the symbols and numbers to look for. I can spot counterfeit bills somewhat easily now. If I question a bill, I use a counterfeit pen and a counterfeit bill machine.

Amanda's Feedback
Great answer! You've shared how you detect counterfeit bills by hand, via pen, and by using a counterfeit bill machine, showing that you can use multiple methods to detect counterfeit money.
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Written by Rachelle Enns
25 Questions & Answers • Bank Teller

By Rachelle

By Rachelle