Bank Teller Mock Interview
Practice 25 Bank Teller interview questions covering cash handling, customer service, and security protocols.
Question 20 of 25
Do you hand count or use the counting machine?
Entry Level
Experienced
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Example Answer
Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Because I am new to my career as a teller, I have not yet used a counting machine. I am great with quickly counting cash by hand from my years of experience doing cash-outs in the pub I worked for."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have extensive experience using both the counting machine and utilizing hand count. I utilize the counting machine for any deposit or withdrawal over 300."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The answer is, you probably use both methods for counting cash. If you have handled money as the teller before, the odds are that you have utilized both. Many financial institutions have cash machines that even dispense the correct withdrawal amount for the customer, so you never touch the cash.
The interviewer wants to know what experience you have to ensure they provide you with the best training possible if you are selected for the job.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"In my current position, I use both the counting machine and hand counts. I am comfortable with either method. Do you have a preference for your institution?"
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Anonymous Answer
I prefer to use a currency calculator for a large amount of money. However, I am very comfortable with hand counting.
Amanda's Feedback
This answer makes sense. Make it even more specific by telling the interviewer at what amount you prefer to use a currency calculator to ensure accuracy and efficiency, such as for any amount above 2,000. You can also share what kind of scenario is best for hand counting and how you ensure accuracy when counting by hand.
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