How to Answer: How do you handle conflict with a coworker or supervisor?
Advice and answer examples written specifically for an Arson Investigator job interview.
2. How do you handle conflict with a coworker or supervisor?
Why the Interviewer Asks This Question
It is not uncommon for employees or supervisors to have a dispute or disagreement with someone they work with. The interviewer knows this and wants to see how you have handled disputes in the past. How you respond gives the interviewer insight into your problem-solving, communication, and conflict resolution skills, which are essential to possess as an Arson Investigator.
Written by Krista Wenz on April 22nd, 2022
Focus Your Answer On
Give a detailed explanation of how you handled a past disagreement with a supervisor or coworker. You do not necessarily need to describe the reason for the dispute, just how you dealt with it. The interviewer wants to hear that you dealt with the conflict privately, calmly, and professionally and that there was a resolution.
Written by Krista Wenz on April 22nd, 2022
What to Avoid
You do not want to say that you avoid or ignore disagreements or get angry when a dispute arises in the workplace. The interviewer does not want to hear that you lack conflict resolution and communication skills. You also want to avoid speaking poorly of the person you had the dispute with or placing the blame solely on the other individual. You need to be responsible and recognize your part in the conflict.
Written by Krista Wenz on April 22nd, 2022
Answer Example
"Over the years, I have found that all conflicts can be fixed with honest, open communication. When both parties can explain why they are bothered by something and decide how to handle the situation maturely, less conflict happens in the future. Most conflicts are simply a misunderstanding or lack of communication."
Written by Krista Wenz on April 22nd, 2022