"I have coached and trained many other administrators, through my twelve-year career as an administrator. In our current organization, we do see a fair amount of turnover. I train approximately 3-4 new people per year. My training style is easy to follow, and I encourage a lot of hands-on learning."

The interviewer would like to know the extent of your experience when it comes to training, coaching, and mentoring others. You may not have formal experience in a workplace setting, but it is highly likely that you have coached someone in the past. This situation may include tutoring a classmate while attending University, or perhaps training someone in a volunteer capacity. Explain the approach that you took and express which aspects of coaching someone else you enjoyed.

"In my current position I am responsible for training any temp administrators. We have a variety of executives that need additional support, depending on the volume of client work, or even seasonally. Also, should one of our executive assistants be on vacation, we will call in a temp from an agency to fill the gap. This training usually includes our computer systems, our phone lines, and everyday processes."